Many customers reported poor service, including rude staff and frequent mistakes with orders.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, as well as missing components in orders.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues such as flies and unsanitary conditions.
Customer Experience
Several customers highlighted positive experiences with friendly staff, but many expressed disappointment with overall service and management.
IP
iconic paintingltd.
Dec 28, 2025
1.0
Disappointed with my visit. The fries were not fresh, and the burger wasn’t good at all. Overall, the food quality did not meet expectations. Would not recommend this location.
OO
ozzy o
Dec 27, 2025
1.0
Had a disappointing experience at the Shelbourne McDonald’s on Christmas Day. The manager, Russel, was rude and dismissive and did not take our request seriously. This is a safety and respect issue and should be handled better.
SR
Sarabjeet kaur Rai
Dec 25, 2025
1.0
I have visited this McDonald’s many times, and unfortunately my experience has been bad every time. The staff are consistently rude and unhelpful. When I mentioned that an item was missing from my order or asked for the bag I had ordered, they handed me the condiments in a very rude manner. There was no smile, no courtesy, and they did not say “thank you” or “have a good day.” Overall, I am very dissatisfied with the service at this location, and I will not be visiting this McDonald’s again.
AO
Ali Osman
Dec 25, 2025
1.0
Bad customer service, we asked them to keep out of cross contamination and they barely cared and just made our order and gave us attitude!
RJ
Ronno Jonno
Dec 19, 2025
1.0
Didn’t let me go through the drive through while hammered at 2:00 AM because I wasn’t in a car. These workers encourage drunk driving I guess
What are the operating hours of McDonald's at 1567 Cedar Hill Cross Road?
McDonald's is open 24 hours every day, from 00:00 to 23:59.
Does McDonald's offer drive-through service and what are its hours?
Yes, McDonald's has a drive-through that operates 24/7, open from 00:00 to 23:59 every day.
Can I get McDonald's delivered to my location?
Yes, delivery is available daily from 04:30 to 03:30 through McDonald's delivery service.
Is in-store pickup available at this McDonald's location?
Yes, McDonald's offers in-store pickup for your convenience.
Which meals are served at McDonald's on Cedar Hill Cross Road?
McDonald's serves breakfast, lunch, and dinner.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code for customers visiting this McDonald's?
The attire is casual, so dress comfortably when you visit.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Your Dollar Store With More for shopping, LifeLabs for medical services, and Shelbourne Village Square for shopping and community activities.
Are there financial services close to McDonald's at 1567 Cedar Hill Cross Road?
Yes, TD Canada Trust Branch & ATM and financial planners such as Mitchell Brown and Victoria Johnson are nearby for your banking and financial needs.
What local dining options are around McDonald's if I want to try something different?
Nearby dining options include Purple Garden Chinese Restaurant for Chinese cuisine, A&W Canada for fast food, and Panago Pizza for pizza lovers.