Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,279 reviews
5 stars
390
4 stars
309
3 stars
277
2 stars
115
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and poor customer interactions, particularly in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and the play area.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff, especially in special situations like birthday celebrations.
Renovation Feedback
The recent renovations received positive remarks for improving the dining environment, although some customers disliked the new layout.
- CMCade Musgrove3 days ago1.0This was my favorite McDonald's ever. Super clean and fresh food. BUT the renovation you just did and removed a ton of seating and is terrible. Im here with my family on a Saturday at 11:15am and there on NO seating available. What a shame. We will not be frequenting this location anymore. I'm so happy you accommodated your skip drivers over life long customers.
- APAdam Pitts3 days ago5.0Friendly atmosphere at the colwood 1742 island hwy mcdonalds. Overally very easy going with a relaxed atmosphere :) i would highly recommend. I live in esquimalt and i go out here just because of the friendly service and workers.
- SBSarah b6 days ago5.0Wow this McDonald's has the best customer service. Everyone is so friendly and sweet. Quick service is a bonus! They had extremely clean and nice bathrooms, probably the nicest mcdonald's I've ever been too. Its really nice they have oat Milk for my coffee!! Breakfast meal for $10? Can't go wrong!
- EWErns WallNov 17, 20255.0I've been to this location a few times and have always had a good experience. This weekend was my first time back after the renovation and overall, it's quite nice. The dining room area got a refresh, pretty standard but nice and new. There are also new accessible washrooms by the parking lot entrance doors which I don't believe were there prior to the renovation - definitely an upgrade. We ordered through the kiosk and had them bring the order to our table - everything was fresh, looked and tasted great!
- NNNickelsBolasNov 7, 20251.0Wow. If you haven't been to McDonald's in a while get ready for the worst service. Play place reserved - kids couldn't play. Nobody at the counter - order at the kiosk, receipt doesn't print, no number on display at the counter. They say it will be delayed and they'll bring it to us. Waiting at a table for - 15mins, I should just leave. It's mind-blowing that a billion dollar corporation can't staff a place for a normal busy Friday.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1742 Island Hwy, Victoria?
McDonald's in Victoria operates 24 hours every day, Monday through Sunday.
When is delivery service available at this McDonald's location?
Delivery is available daily from 4:30 AM to 3:30 AM the next day.
What are the drive-through hours for this McDonald's?
The drive-through is open 24 hours every day, Monday through Sunday.
Does this McDonald's offer in-store pickup and delivery services?
Yes, this McDonald's offers both in-store pickup and delivery services.
Which payment methods are accepted at McDonald's Victoria?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's location nearby this McDonald's at 1742 Island Hwy?
Yes, McDonald's Colwood is nearby and offers similar fast food services.
What recreational facilities are near this McDonald's in Victoria?
West Shore Parks & Recreation and Juan de Fuca Recreation Centre are nearby venues for sports and recreational activities.
Are there family-friendly shopping options near McDonald's at 1742 Island Hwy?
Yes, TJ's the Kiddies Store offers children's clothing and is located nearby.
What types of meals can I expect at this McDonald's?
McDonald's serves breakfast, lunch, and dinner, including coffee and dessert options.
Where can I find the full menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place delivery orders at https://www4.mcdonalds.ca/mcdeliverycanada/.