Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and poor communication.
Cleanliness
The location received positive feedback for cleanliness, particularly after renovations, but some customers noted dirty tables and bathrooms.
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh meals while others complained about cold or incorrect orders.
Family-Friendly
The restaurant is recognized as a great place for families, especially with kids, due to its play area and accommodating staff.
Renovation Impact
Recent renovations were appreciated by many, but some customers expressed dissatisfaction with reduced seating and changes to drink service.
KL
klarke Lu
Dec 31, 2025
1.0
This location does not have a beverage fountain any more and does not provide refills, even if requested. No reason was given.Half cup was full of ice, no one like this!
IS
Ian Smith
Dec 29, 2025
4.0
It's McD's! Great coffee for the cost! Find good coffee elsewhere for the same price. It's a challenge.
I
MT
Melody Thibodeau
Dec 29, 2025
5.0
No complaints! Got coffee here and it was nice and warm. Food was also good and warm. Will be back here.
CE
Charlotte Evanchiew
Dec 29, 2025
5.0
Best McDonald’s I’ve ever been to, It is clean, tidy, and well organized with immaculate customer service Jasmine is one of the sweetest employees ever, she has such a positive attitude every time she takes my order in the drive-through and never gets my order wrong.
SO
Stefan O'Halloran
Dec 27, 2025
1.0
The food has been getting worse over time. Tonight they ripped me off by sending me a not only wrong, but no where near equivalent order. The app kicked me out before I could talk to an agent with no way to get back into it.
What are the operating hours of McDonald's at 1742 Island Hwy, Victoria?
McDonald's in Victoria operates 24 hours every day, Monday through Sunday.
When is delivery service available at this McDonald's location?
Delivery is available daily from 4:30 AM to 3:30 AM the next day.
What are the drive-through hours for this McDonald's?
The drive-through is open 24 hours every day, Monday through Sunday.
Does this McDonald's offer in-store pickup and delivery services?
Yes, this McDonald's offers both in-store pickup and delivery services.
Which payment methods are accepted at McDonald's Victoria?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's location nearby this McDonald's at 1742 Island Hwy?
Yes, McDonald's Colwood is nearby and offers similar fast food services.
What recreational facilities are near this McDonald's in Victoria?
West Shore Parks & Recreation and Juan de Fuca Recreation Centre are nearby venues for sports and recreational activities.
Are there family-friendly shopping options near McDonald's at 1742 Island Hwy?
Yes, TJ's the Kiddies Store offers children's clothing and is located nearby.
What types of meals can I expect at this McDonald's?
McDonald's serves breakfast, lunch, and dinner, including coffee and dessert options.
Where can I find the full menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place delivery orders at https://www4.mcdonalds.ca/mcdeliverycanada/.