Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
2,591 reviews
5 stars
711
4 stars
580
3 stars
570
2 stars
276
1 star
454
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and order mistakes.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with the play area and overall maintenance.
Food Quality
While some customers enjoyed the food, others reported issues with food quality, such as cold items and poorly made meals.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and poor communication, impacting overall customer satisfaction.
- DNDane Newton5 days ago3.0Food is pretty good and usually fresh however more often than not they forget a part of my order i.e forget the sauce for McNuggets, forget the straw and napkins and other small things.
- JJJasonJan 2, 20261.0Over arrogant RUDE STAFF have no courtesy if you complain about getting old coffee & cold food
- RDRae DesrochersJan 1, 20262.0They either park you when you go through the drive through or get your order wrong 4 out of 5 times
- EMEva MoreauDec 22, 20251.0No baby change tables. (Which is surprising since there’s a playground.) Had to change baby on the floor on the handicap stall..Super gross.
- CMCatrin MerrittDec 15, 20255.0I have been here a bunch of times over the last year as I work nearby, and consistently every single time I have been served by Carol an Hiroko, and they have been so kind and sweet every single time without fail, I actually get excited to see them at this point because their kindness is like contagious. I’ve never received a wrong or bad order and it’s always been clean and fast :)
Frequently Asked Questions About McDonald's
What are the McDonald's Saanich location's general opening hours?
McDonald's at 3465 Saanich Road in Victoria is open 24 hours a day, 7 days a week.
What are the drive-through hours at this McDonald's?
The drive-through is open 24 hours daily, every day of the week.
During what hours does McDonald's deliver food?
McDonald's delivery service operates from 4:30 AM to 3:30 AM daily.
Is in-store pickup available at this location?
Yes, McDonald's Saanich offers in-store pickup and delivery services.
What types of meals does this McDonald's serve?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Saanich Road?
They accept American Express, cash, Discover, Mastercard, and Visa.
What is the dress code if I visit McDonald's in Saanich?
The dress code is casual, welcoming all customers comfortably.
I’m visiting the nearby Walmart; can I easily get to McDonald's from there?
Yes, McDonald's is near Walmart and Walmart Supercentre, making it convenient to grab a meal before or after shopping.
Are there any healthcare facilities close to McDonald's on Saanich Road?
Yes, nearby healthcare locations include Island Health - Saanich Road Medical Laboratory, Saanich Medical Centre, and Walk-In Clinic at Walmart Victoria by Jack Nathan Health, ideal for combined errands.
What recreational or entertainment options are near McDonald's Saanich?
Iron & Wood Golf Simulators is nearby, offering fun adult entertainment and golf simulation experiences you can enjoy before or after your meal.