Brand Certified
McDonald's
3.3(2602 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3465 Saanich Road, VICTORIA, BC
V8X 1W8, Canada
Certified by McDonald's • Mar 01, 2026
(250) 952-3620
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,602 reviews
5 stars
712
4 stars
584
3 stars
574
2 stars
277
1 star
455
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and accommodating, others were reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting dirty tables and play areas, while others found it well-maintained.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh and hot meals, while others received cold or poorly made food.
Drive-Thru Efficiency
Generally positive remarks about the speed of the drive-thru service, although some customers experienced delays and issues with their orders.
- MMMaxoMillionFeb 19, 20263.0The atmosphere is typically very relaxed and the food is consistently spot on to McDs specs I would say. Although, there is a strong discrimination toward anyone with a homeless appearance. To which they unfairly have them removed from their property by local police dispute any food purchases that have been made prior to the removal. This is an ongoing issue that the citizens of this particular demograph have no source of advocacy for support in these matters across the community! This IS Discrimination! And Discrimination IS UNFAIR and WRONG!!
- RGRon GisinFeb 15, 20263.0On the left is what is advertized. On the right is what I got.😒 A pathetic excuse of a Hamburg Deluxe. The beef patty was swimming in mayonnaise and mayonnaise is exactly what it tasted like. Fries and service were good though 😲
- CGClay GaryFeb 11, 20261.0They mess up your order and the cop an additude and make you feel unwelcome. Won't be back!
- SKSalam KabadJan 29, 20264.0Crowded at times, but overall no serious issues and the employees are very accomodating
- EEErinJan 29, 20265.0I’ve been here a number of times over the past year or so, and every single time my order has been accurate, the food is nice and fresh, and the customer service is lovely. So many friendly staff members here! Thank you for all of your hard work, guys!
Frequently Asked Questions About McDonald's
What are the McDonald's Saanich location's general opening hours?
McDonald's at 3465 Saanich Road in Victoria is open 24 hours a day, 7 days a week.
What are the drive-through hours at this McDonald's?
The drive-through is open 24 hours daily, every day of the week.
During what hours does McDonald's deliver food?
McDonald's delivery service operates from 4:30 AM to 3:30 AM daily.
Is in-store pickup available at this location?
Yes, McDonald's Saanich offers in-store pickup and delivery services.
What types of meals does this McDonald's serve?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Saanich Road?
They accept American Express, cash, Discover, Mastercard, and Visa.
What is the dress code if I visit McDonald's in Saanich?
The dress code is casual, welcoming all customers comfortably.
I’m visiting the nearby Walmart; can I easily get to McDonald's from there?
Yes, McDonald's is near Walmart and Walmart Supercentre, making it convenient to grab a meal before or after shopping.
Are there any healthcare facilities close to McDonald's on Saanich Road?
Yes, nearby healthcare locations include Island Health - Saanich Road Medical Laboratory, Saanich Medical Centre, and Walk-In Clinic at Walmart Victoria by Jack Nathan Health, ideal for combined errands.
What recreational or entertainment options are near McDonald's Saanich?
Iron & Wood Golf Simulators is nearby, offering fun adult entertainment and golf simulation experiences you can enjoy before or after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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