Lindt Chocolate Shop – Mayfair Shopping Centre

3.5
25 reviews

About

Chocolate ShopLindt
The Lindt Chocolate Shops are perfect destinations to experience the signature LINDT Chocolate masterpieces. All LINDT Shops offer you a memorable experience, including a unique assortment of decadent chocolate, beautifully wrapped gifts and exceptional customer service. Enjoy the distinctive LINDT Chocolate experience at a shop near you!

Location

Lindt Chocolate Shop – Mayfair Shopping Centre
3147 Douglas Street, Victoria, BC
V8Z 6E3, Canada

Hours

Reviews

3.5
25 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
0
1 star
8
  • EB
    Eric Bortnowski
    5 days ago
    5.0
    I can’t say enough good things about my experience at Lindt Chocolates. I stopped in looking for last-minute Christmas gifts and felt completely overwhelmed at first, not knowing what I needed or wanted. The staff were amazing — so welcoming, helpful, and approachable. They took the time to guide me through different options and made everything feel simple and stress-free. I left the store feeling genuinely happy and excited about my purchase. This is what great customer service looks like!
  • MS
    Mandi Storey
    Jan 4, 2026
    5.0
    Helpful friendly staff. Would love to have the chocolate flowing hot chocolate here!!!
  • RB
    Roger Browne
    Dec 28, 2025
    5.0
    Great service! I've always received consistent friendly service here so I'm surprised by the comments about "terrible service". Staff is always willing to answer questions. It's a little annoying that they charge for extra bags but one of the staff explained that is the company policy. Also, they need to carry the shortbread year round. The manager (?) recommended it and it is the best lindor!
  • KK
    Kate K
    Dec 27, 2025
    1.0
    I’ve been going to the Lindt stores on the mainland for years, and I was so happy when I found out we’ve got a location on the island now. But, unfortunately the people who work there are a huge let down. And by reading all other reviews here, it looks like it’s a problem at that location. You’re not treated there nicely, nothing like the experience I had on the mainland. Customer service associates are very irritable and dismissive, even when you’re spending close to a $100 worth of chocolates. They charged $2 for a little candy bag, LOL. Honestly, for the prices there right now, it’s definitely a treat to shop at that store, and the last thing I want is to bring my money to an establishment that’s going to treat their customers like garbage.
  • BK
    Bibi Krause
    Dec 21, 2025
    1.0
    The manager is so rude and arrogant. I bought 100 Dollars worth and asked if I could have a few little plastic bags and he said I would have eto pay for them. I replied if I bought them all divided he would have to provide free bags. He just walked away. Have not gone back since .

Frequently Asked Questions About Lindt Chocolate Shop – Mayfair Shopping Centre

Where is the Lindt Chocolate Shop – Mayfair Shopping Centre located?

It is located at 3147 Douglas Street, Unit 375, Victoria, BC, V8Z 6E3, Canada.

What are the regular opening hours of the Lindt Chocolate Shop at Mayfair Shopping Centre?

The shop is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.