Lindt Chocolate Shop – Mayfair Shopping Centre

Reviews

• SW

  Sherry West

  Jan 25, 2026
  5.0
  While in Victoria, I popped into the Lindt store to get ideas for gifts. Some of the people I was shopping for have severe allergies. The employee that helped me was very helpful and incredibly friendly. He was able to point me in the right direction. He and the rest of the staff were quite delightful and welcoming. 10/10 would shop here again.
• JG

  J G

  Jan 16, 2026
  5.0
  Great customer service, we where given complimentary chocolates when we entered. Kind staff and great chocolates!!!
• EB

  Eric Bortnowski

  Jan 8, 2026
  5.0
  I can’t say enough good things about my experience at Lindt Chocolates. I stopped in looking for last-minute Christmas gifts and felt completely overwhelmed at first, not knowing what I needed or wanted. The staff were amazing — so welcoming, helpful, and approachable. They took the time to guide me through different options and made everything feel simple and stress-free. I left the store feeling genuinely happy and excited about my purchase. This is what great customer service looks like!
• RB

  Roger Browne

  Dec 28, 2025
  5.0
  Great service! I've always received consistent friendly service here so I'm surprised by the comments about "terrible service". Staff is always willing to answer questions. It's a little annoying that they charge for extra bags but one of the staff explained that is the company policy. Also, they need to carry the shortbread year round. The manager (?) recommended it and it is the best lindor!
• KK

  Kate K

  Dec 27, 2025
  1.0
  I’ve been going to the Lindt stores on the mainland for years, and I was so happy when I found out we’ve got a location on the island now. But, unfortunately the people who work there are a huge let down. And by reading all other reviews here, it looks like it’s a problem at that location. You’re not treated there nicely, nothing like the experience I had on the mainland. Customer service associates are very irritable and dismissive, even when you’re spending close to a $100 worth of chocolates. They charged $2 for a little candy bag, LOL. Honestly, for the prices there right now, it’s definitely a treat to shop at that store, and the last thing I want is to bring my money to an establishment that’s going to treat their customers like garbage.

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