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KFC

2.9
(1064 reviews)

Business Details

(250) 384-0216
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3140 Douglas Street, Victoria, BC
V8Z 3K4, Canada

Hours

Reviews

2.9
1,064 reviews
5 stars
289
4 stars
162
3 stars
145
2 stars
107
1 star
361

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting excellent service experiences.

Food Quality

While some reviews praised the food as fresh and delicious, others reported issues with food quality, including stale items and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, although some reviews mentioned areas needing attention.

Order Accuracy

Several customers expressed frustration with missing items or incorrect orders, indicating a need for improvement in order accuracy.

Delivery Issues

Multiple reviews highlighted significant problems with delivery times and communication, leading to customer dissatisfaction.
  • RM
    Ryan McKay
    1 day ago
    1.0
    I went in and ordered a 10 piece bucket, no sides just chicken. I told them I wanted a mixture of white and dark meat. When I took the bucket out to my car I peaked inside and saw a wing on top so I drove up to mill bay. When I opened the box at my house I found 5 legs, 4 thighs and a wing (9 pieces of dark meat and 1 piece of white for 33$). I phoned the store 5 times and nobody will pick up. Zero stars
  • CT
    Craig Taylor
    2 days ago
    1.0
    40 years of going Kentucky fried chicken. This place has gone downhill, unfriendly service and three pieces with chicken cost. More than an entire chicken won't be going back
  • JJ
    Jason
    Feb 17, 2026
    5.0
    I interacted with the Manager on Duty, who was very quick and ensured the food was made hot and fresh. Balbir was kind and very polite.
  • MD
    Michael Allan Daz
    Feb 13, 2026
    5.0
    I really appreciate the fast service and the positive attitude of the team. You can tell they care about customer satisfaction. I’ll definitely be coming back again. Highly recommended!
  • JC
    Jannel Chantel
    Feb 11, 2026
    1.0
    Ordered through the KFC app for delivery, they forgot my large fries, called the restaurant 3 times no one answered and their voice mail was full so I couldn’t even leave a message. I called the customer service number that I got in my email and they could only direct me to the stores phone number, so since no one is answering the phone they can’t help me. No middle man or resolution if the restaurant doesn’t answer the phone. Don’t order through their app, use door dash or uber, at least they can help if the restaurant forgets something

Frequently Asked Questions About KFC

Where is the KFC in Victoria located?

KFC is located at 3140 Douglas Street, Victoria, BC, V8Z 3K4, Canada.

What are the operating hours of KFC at 3140 Douglas Street, Victoria?

KFC is open every day from 10:30 AM to 11:00 PM.

Brand Certified Facts from KFC

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Certified March 01, 2026Yext Knowledge Graph
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