Customers reported inconsistent food quality, with some meals being fresh and tasty while others were cold, dry, or reheated.
Service Speed
Many reviews highlighted slow service, with long wait times for orders, especially during busy periods.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Hygiene Concerns
Several customers noted poor hygiene standards, including dirty tables and staff not wearing appropriate attire.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders or missing items, indicating a lack of attention to detail.
V
김동진 (victoria1)
1 day ago
1.0
절대로 가지마세요.
너무나 오래된기름으로 튀겨서
기름에 끈적이고 짜서 못먹어요.
같이 나오는 음식도 방부제냄새가
심해서 한숟가락 먹고 못먹었어요.
서비스도 손님을 처다도 안보고
해서. 조금 먹는척하다가
전부 쓰레기통에 버리고 왔어요.
절대가지 마세요.
JG
Joralyn Galola
5 days ago
1.0
Last Sunday, I had a very frustrating experience at the drive-thru. There was no line-up, but waited at the speaker box for almost 10 minutes. I said "Hi" twice and received no response. I thought the drive-thru might be closed, but there was no sign indicating that, so we decided to drive up to the window.
When we got to the window, the staff member was helping a guest inside. After finishing, she came to the drive-thru, and i asked if the speaker box was broken, since i had been waiting for almost 10minutes with no acknowledgement. She asked the staff assigned to the drive-thru, and they mentioned that they heard me but didn't respond because they were still doing something.
I then asked if we could place our order at the window, but she told me we had to dive back around and order through the speaker box. So we did that - only to then have to repeat the entire order again at the window.
I don't understand why we were required to order at the speaker box if we still had to repeat everything at the window anyway. i understand there are busy hours, but that's no an excuse to ignore customers. A simple acknowledgment or quick" Please wait" would have made a big difference.
SJ
Sandra J
6 days ago
5.0
I’ve ordered from this location about 5 or 6 times now after not eating kfc for years. I’ve had consistently good service and freshly cooked chicken. I usually order the larger bucket meal and not once has it been even remotely bad. I’m surprised to see some of the reviews.
JM
Jason M
Nov 17, 2025
1.0
Worst service. Ordered on uber eats for pickup and they were hiding in the back for 15 minutes nobody at the front as I yelled for somebody. Finally a lady in a dirty hoodie comes from the back that doesn’t wash her hands from god knows what she was doing and starts to build my order. Took 30 minutes to get my order.
Bad experience overall will not be back.
BP
Bobby Peter
Nov 11, 2025
5.0
It's been awhile for me that any KFC can do a none greasy Fried Chicken. But on Nov 11th 2025 , they did it right, Chicken nice and crispy, Gravy was also nice and think. Great job the the kitch staff, and management team.
What are the operating hours of KFC at 857 Terlane Avenue in Victoria, BC?
KFC at 857 Terlane Avenue is open daily from 10:30 AM to 11:00 PM.
Where is the KFC location in Victoria, BC?
The KFC is located at 857 Terlane Avenue Unit 105, Victoria, BC, V9B 5R1, Canada.
What types of cuisine and services does KFC offer?
KFC is a fast food restaurant specializing in chicken wings and fried chicken takeaway with halal menu options available.
How can I contact the KFC at 857 Terlane Avenue?
You can reach KFC at +1 778-400-0887 for any inquiries or orders.
Is KFC at this location suitable for takeout orders?
Yes, this KFC is a take-out restaurant, ideal for picking up fast food and chicken wings.
Does KFC in Victoria, BC have an official website?
Yes, you can visit their official website at http://kfc.ca for menu details and promotions.
What popular food and drink spots are near KFC at Terlane Avenue?
Nearby popular spots include Pho Vy Vietnamese Restaurant for Vietnamese cuisine and Starbucks Canada if you want coffee or a quick drink before or after your meal at KFC.
Are there fitness centers near the KFC on Terlane Avenue for a workout before or after dining?
Yes, Oxygen Yoga and Fitness and Summit Fitness gyms are nearby, perfect for a workout session before or after your meal at KFC.
Can I visit any shopping or service locations near KFC for a combined outing?
Yes, Belmont Market BC shopping center is nearby for shopping, and services like NexGen Hearing and HearingLife are also close by, so you can combine your visit to KFC with shopping or healthcare needs.
Are there other food options close to KFC on Terlane Avenue if I am dining with friends with varied tastes?
Yes, nearby options include MOD Pizza for pizza lovers, A&W for burgers, Sushi Langford and Sushi Belmont for sushi fans, and Mucho Burrito for Mexican cuisine, providing diverse dining choices near KFC.