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KFC

4.3
(334 reviews)

Business Details

3147 Douglas Road, Victoria, BC
V8Z 6E3, Canada
(778) 432-4006
http://kfc.ca

About

Fast Food RestaurantRestaurant

Location

KFC
3147 Douglas Road, Victoria, BC
V8Z 6E3, Canada

Hours

Reviews

4.3
334 reviews
5 stars
262
4 stars
15
3 stars
1
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and unprofessional service, with some staff lacking customer service skills.

Food Quality

While many reviews praised the food as fresh and tasty, there were also complaints about burnt items and incorrect orders.

Staff Performance

Several customers highlighted friendly and helpful staff, with specific mentions of individuals providing excellent service.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some customers noting it was well-maintained while others reported dirty conditions.
  • LS
    Lavpreet Singh
    6 days ago
    5.0
    I had fried chicken with fries and a drink at KFC. The chicken was crispy on the outside and juicy on the inside, with great seasoning. The fries were fresh and tasty, and the portion size was satisfying. Overall, the food was flavorful and enjoyable. I would definitely order it again.
  • GS
    GAGANDEEP SINGH
    6 days ago
    5.0
    KFC is a popular fast-food restaurant known for its crispy fried chicken and unique blend of spices. The chicken is usually fresh, juicy, and flavorful, especially the original recipe and hot wings. The fries and burgers are also tasty and filling. Service is generally quick, and it’s a good place for a quick meal with friends or family. Prices are reasonable for the portion size. Overall, KFC is a great option when you’re craving fried chicken.
  • VS
    Vishavjeet Singh
    6 days ago
    5.0
    recently visited KFC and had a good experience. The chicken was crispy, juicy, and full of flavor. Service was quick, and the place was clean. Overall, a reliable spot for a satisfying meal.
  • SB
    Sukhman Brar
    Feb 15, 2026
    5.0
    KFC delivers consistently crispy, flavorful fried chicken with its signature seasoning. The meat is juicy, the sides are satisfying, especially the mashed potatoes and gravy. Service is usually quick, though peak hours can mean longer waits. Overall, it’s a reliable spot for a comforting, affordable meal for families and friends.
  • YY
    y
    Feb 2, 2026
    1.0
    The service at this location is a complete joke. When I arrived, there was no one at the counter, so I used the kiosk to order. After waiting for 10 minutes, a staff member finally showed up only to tell me I’d have to wait another 25 minutes if I wanted fresh chicken. If they weren't ready to serve, they should have disabled the kiosk or informed customers upfront. Instead, they just kept taking orders through the kiosk while the staff said nothing to the new customers. People were just standing around looking confused after paying, exactly like I was. What kind of service is this? Totally unprofessional and a complete waste of time. Avoid this branch if you can.

Frequently Asked Questions About KFC

Where is this KFC location situated?

This KFC is located at 3147 Douglas Road, Victoria, BC, V8Z 6E3, Canada.

What are the opening hours for this KFC?

Open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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