Customers frequently reported long wait times and unprofessional service, with some staff lacking customer service skills.
Food Quality
While many reviews praised the food as fresh and tasty, there were also complaints about burnt items and incorrect orders.
Staff Performance
Several customers highlighted friendly and helpful staff, with specific mentions of individuals providing excellent service.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting it was well-maintained while others reported dirty conditions.
LS
Lavpreet Singh
6 days ago
5.0
I had fried chicken with fries and a drink at KFC. The chicken was crispy on the outside and juicy on the inside, with great seasoning. The fries were fresh and tasty, and the portion size was satisfying. Overall, the food was flavorful and enjoyable. I would definitely order it again.
GS
GAGANDEEP SINGH
6 days ago
5.0
KFC is a popular fast-food restaurant known for its crispy fried chicken and unique blend of spices. The chicken is usually fresh, juicy, and flavorful, especially the original recipe and hot wings. The fries and burgers are also tasty and filling. Service is generally quick, and it’s a good place for a quick meal with friends or family. Prices are reasonable for the portion size. Overall, KFC is a great option when you’re craving fried chicken.
VS
Vishavjeet Singh
6 days ago
5.0
recently visited KFC and had a good experience. The chicken was crispy, juicy, and full of flavor. Service was quick, and the place was clean. Overall, a reliable spot for a satisfying meal.
SB
Sukhman Brar
Feb 15, 2026
5.0
KFC delivers consistently crispy, flavorful fried chicken with its signature seasoning. The meat is juicy, the sides are satisfying, especially the mashed potatoes and gravy. Service is usually quick, though peak hours can mean longer waits. Overall, it’s a reliable spot for a comforting, affordable meal for families and friends.
YY
y
Feb 2, 2026
1.0
The service at this location is a complete joke. When I arrived, there was no one at the counter, so I used the kiosk to order. After waiting for 10 minutes, a staff member finally showed up only to tell me I’d have to wait another 25 minutes if I wanted fresh chicken.
If they weren't ready to serve, they should have disabled the kiosk or informed customers upfront. Instead, they just kept taking orders through the kiosk while the staff said nothing to the new customers. People were just standing around looking confused after paying, exactly like I was.
What kind of service is this? Totally unprofessional and a complete waste of time. Avoid this branch if you can.
This KFC is located at 3147 Douglas Road, Victoria, BC, V8Z 6E3, Canada.
What are the opening hours for this KFC?
Open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.
What is the main contact phone number for this KFC?
You can reach this KFC at +1 778-432-4006.
Is this KFC location halal certified?
Yes, this KFC is categorized as a Halal Restaurant.
Where can I find more information or order online from this KFC?
Visit their website at http://kfc.ca for more information and ordering options.
Are there other fast food options near this KFC location?
Yes, nearby options include Manchu Wok (Chinese), A&W Canada and A&W (burger restaurants), New York Fries, Subway, TacoTime, Arby's, and Umi Sushi Express.
What shopping facilities are close to this KFC?
Nearby shopping destinations include Champs Sports, Mayfair Shopping Centre (which offers stores like Koodo Mobile, Claire's, Reitmans, and Mountain Warehouse), and Staples.
Are there any coffee shops or cafes near this KFC?
Yes, nearby coffee shops include Tim Hortons and Starbucks Canada, great for a drink before or after your meal at KFC.
Is there a bank near this KFC location if I need to withdraw cash?
Yes, CIBC bank branches are located nearby for your banking needs.
What is a recommended plan for a day around this KFC location?
You can start with shopping at Mayfair Shopping Centre, grab some coffee at Starbucks or Tim Hortons, have a meal at KFC or one of the nearby restaurants like Manchu Wok or TacoTime, and then finish with a visit to Purdys Chocolatier for some sweets.