Many customers praised the food for being fresh, hot, and flavorful, particularly highlighting the chicken and onion rings.
Service Issues
Several reviews mentioned long wait times and incorrect orders, leading to frustration among customers.
Customer Service
Positive feedback highlighted friendly and attentive staff, with specific mentions of employees like Rishabh and Aryan for their excellent service.
Cleanliness
Customers appreciated the cleanliness of the restaurant, noting it was well-managed and tidy.
Inconsistency
There were complaints about inconsistent food quality and service, with some customers expressing disappointment over specific items and experiences.
OG
Old Guy
Nov 17, 2025
1.0
Absolutely disgusting. The festive chicken crunch burger was gross. I mean it looked like crap and tasted even worse. I complained and they said this is what it looks like. Never going back. How far KFC has fallen.
DM
David J M
Nov 11, 2025
1.0
Staff is nice but you need more staff!!
There is a big line at 11:50am on a Tuesday, and no cashier, because cashier is helping make food in the back.
I’m an UberEats driver… and waiting 10-15 minutes to pick up is not acceptable. Also, other customers are leaving because there is not enough staff to take orders.
FD
F D
Nov 7, 2025
1.0
I dont know what they are serving but the gravy is not KFC there is a spice that burns my mouth. The popcorn is definitely not KFC.
VB
Vivek Baisla
Oct 24, 2025
5.0
Stopped by this KFC and was really impressed! I ordered a side of onion rings, and they were super delicious and perfectly crispy — not the usual soggy kind. The food was fresh and hot, and the staff were amazing. One of the employees, Sandeep, was so polite and kind that I had to ask her name. It’s rare to see such genuine hospitality these days! Overall, a wonderful experience — I’ll definitely be back soon.
DA
Dayna Armstrong
Oct 23, 2025
1.0
I eat there daily and I ordered my food and after waiting almost 20 minutes I went to ask and I saw a man spray cleaning solution on a ladder over the fryer where my foods being cooked. I made an excuse saying my break is over, and asked for a refund as I didn’t want to make a scene, they proceeded to say I ask for a refund daily and not to come back, which is not the case and I have the bank statements to prove other wise. Super disappointing as I do order there a lot
This KFC is located at 3147 Douglas Road, Victoria, BC, V8Z 6E3, Canada.
What are the opening hours for this KFC?
Open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.
What is the main contact phone number for this KFC?
You can reach this KFC at +1 778-432-4006.
Is this KFC location halal certified?
Yes, this KFC is categorized as a Halal Restaurant.
Where can I find more information or order online from this KFC?
Visit their website at http://kfc.ca for more information and ordering options.
Are there other fast food options near this KFC location?
Yes, nearby options include Manchu Wok (Chinese), A&W Canada and A&W (burger restaurants), New York Fries, Subway, TacoTime, Arby's, and Umi Sushi Express.
What shopping facilities are close to this KFC?
Nearby shopping destinations include Champs Sports, Mayfair Shopping Centre (which offers stores like Koodo Mobile, Claire's, Reitmans, and Mountain Warehouse), and Staples.
Are there any coffee shops or cafes near this KFC?
Yes, nearby coffee shops include Tim Hortons and Starbucks Canada, great for a drink before or after your meal at KFC.
Is there a bank near this KFC location if I need to withdraw cash?
Yes, CIBC bank branches are located nearby for your banking needs.
What is a recommended plan for a day around this KFC location?
You can start with shopping at Mayfair Shopping Centre, grab some coffee at Starbucks or Tim Hortons, have a meal at KFC or one of the nearby restaurants like Manchu Wok or TacoTime, and then finish with a visit to Purdys Chocolatier for some sweets.