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Dairy Queen Grill & Chill

3.4
(421 reviews)

Business Details

1605 Hillside Ave, Victoria, BC
V8T 2C3, Canada
(250) 595-6832
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1605 Hillside Ave, Victoria, BC
V8T 2C3, Canada

Hours

Reviews

3.4
421 reviews
5 stars
132
4 stars
106
3 stars
69
2 stars
37
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Pricing Concerns

Many reviews highlighted dissatisfaction with high prices for food and ice cream, with some customers feeling the cost was unjustifiable.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about incorrect orders and subpar items.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting it was clean while others reported issues.

Staff Friendliness

While some customers praised friendly staff, others experienced dismissive or rude behavior, indicating inconsistency in service.
  • JD
    Johnathan Dang
    Jan 19, 2026
    1.0
    I am freaking pissed. I spent $37 on two small blizzards and two burgers. When did eating at a Dairy Queen become more expensive than going to a restaurant? Never again! Find a better place to spend your money. #GayPride.
  • RB
    RocketStar B
    Nov 22, 2025
    2.0
    Ordered through skip, that was fine. Got the oreo mocha and it tasted of just straight mocha and chocolate. Like 70% syrups, 30% ice cream. I've like this location, but this was just disgusting. Had to dilute it with my own ice cream. Would not recommend.
  • PK
    Prabhjot Kour
    Nov 12, 2025
    5.0
    Friendly staff and great service. The front person made my visit wonderful!
  • A
    三ツ木琉偉
    Nov 1, 2025
    5.0
    まず、良かったのは店員が座席まで食事を持ってきてくれる所です。メニューは安くて結構な量が有ります、後ケーキとかアイス等が有ります。ドリンク🥤はセルフ(自分で)やる感じです、またポテト🍟は揚げたてで提供されます。オーダーはカウンターでやる感じです。オーダー専用の機械は有りません。店内は清潔で店内にトイレは🚽有りませんでした。
  • B
    *** Bliss
    Oct 7, 2025
    1.0
    There’s no measuring for how many fries they add in the to-go boxes. Thankfully it was a coupon, but I would NOT pay that price for a small handful of fries. ESP when the other box had two handfuls. They need a measuring system, or else get low stars. Always a quiet place though.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill at 1605 Hillside Ave, Victoria?

Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to midnight.

Does Dairy Queen Grill & Chill offer any special hours on holidays?

Yes, they have special hours on certain holidays such as November 11th, December 24th, December 26th, December 31st, and January 1st, with closures on Christmas Day.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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