Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
421 reviews
5 stars
132
4 stars
106
3 stars
69
2 stars
37
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Pricing Concerns
Many reviews highlighted dissatisfaction with high prices for food and ice cream, with some customers feeling the cost was unjustifiable.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about incorrect orders and subpar items.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting it was clean while others reported issues.
Staff Friendliness
While some customers praised friendly staff, others experienced dismissive or rude behavior, indicating inconsistency in service.
JD
Johnathan Dang
Jan 19, 2026
1.0
I am freaking pissed. I spent $37 on two small blizzards and two burgers. When did eating at a Dairy Queen become more expensive than going to a restaurant? Never again! Find a better place to spend your money. #GayPride.
RB
RocketStar B
Nov 22, 2025
2.0
Ordered through skip, that was fine. Got the oreo mocha and it tasted of just straight mocha and chocolate. Like 70% syrups, 30% ice cream. I've like this location, but this was just disgusting. Had to dilute it with my own ice cream. Would not recommend.
PK
Prabhjot Kour
Nov 12, 2025
5.0
Friendly staff and great service. The front person made my visit wonderful!
There’s no measuring for how many fries they add in the to-go boxes. Thankfully it was a coupon, but I would NOT pay that price for a small handful of fries. ESP when the other box had two handfuls. They need a measuring system, or else get low stars.
Always a quiet place though.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 1605 Hillside Ave, Victoria?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to midnight.
Does Dairy Queen Grill & Chill offer any special hours on holidays?
Yes, they have special hours on certain holidays such as November 11th, December 24th, December 26th, December 31st, and January 1st, with closures on Christmas Day.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and DQCakes.com ice cream cakes.
Is there seating available at Dairy Queen Grill & Chill for families and children?
Yes, the location offers seating and is family-friendly, welcoming both families and children.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order food for pickup online through their official website.
Where is Dairy Queen Grill & Chill located?
It is located at 1605 Hillside Avenue, Victoria, BC, V8T 2C3, Canada.
Are there any nearby banks close to Dairy Queen Grill & Chill where I can withdraw cash?
Yes, RBC Royal Bank is nearby, making it convenient to withdraw cash before or after your visit to Dairy Queen.
What family-friendly services are near Dairy Queen Grill & Chill?
Island Haircutting Co., a kids' hair salon, and City Pets Animal Clinic are nearby, making it easy to combine visits for family needs.
Are there other food options near Dairy Queen Grill & Chill?
Yes, you can find Little Caesars Pizza, Subway, McDonald's Canada, Sushi Island, and Romeo's Place nearby for a variety of dining choices.
Does Dairy Queen Grill & Chill offer mobile deals and rewards?
Yes, they offer mobile ordering and rewards, as well as exclusive deals available by downloading their app.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: