Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
665 reviews
5 stars
212
4 stars
178
3 stars
124
2 stars
57
1 star
94
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Customer Service
There were numerous complaints about poor customer service, including staff being unhelpful and unfriendly.
Food Quality
Customers reported inconsistent food quality, with many expressing disappointment in the taste and preparation of their meals.
Pricing Issues
Several reviews mentioned overcharging or dissatisfaction with the value for money, particularly regarding portion sizes and product quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted enjoyable ice cream treats.
- CTcorleone TotôDec 18, 20255.0My favorite stopped for take out specially the one on Douglas is my favorite, the manager is a gentleman and the lady with a smile she is always kind to my son's. I am appreciative of that. Additionally the ambiance is very good. Cleaned store.
- JEJeffrey EdwardsDec 6, 20251.0Poor service kitchen closed at 10:40 hrs says 11pm sad just sad lost my business
- CKCody KutnyNov 19, 20251.0Smells like cigarettes inside the building. Almost made me puke when I walked in
- TTTraceNov 14, 20251.0Thursday nov 13/25. Staff was obviously irritated to be there and blizzard was a runny mess. I wondered why she didn’t do the flip upside down thing, got in my car and understood why. I didn’t order a milkshake ! Was in a hurry and no time to go back in. Ps. $9 for a small runny blizzard?
- JSjohn smithNov 3, 20254.0This place have great potential. Had a decent food but pimkin pie blizzard was the best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Victoria, BC?
Dairy Queen Grill & Chill is open from 11:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Victoria?
It is located at 101-1517 Admirals Rd, Victoria, BC, postal code V9A 2P8, Canada.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does this Dairy Queen location provide outdoor seating and family-friendly amenities?
Yes, it has outdoor seating, seating inside, restrooms, is family-friendly, and welcomes children.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27314/.
Are there any special deals or offers available at this Dairy Queen location?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Gyrosa for Greek and Eastern European cuisine, the Four Seasons Musical Theatre for performing arts, or browse the Canadian Tire department store for shopping.
Is there convenient transit or amenities near Dairy Queen Grill & Chill in Victoria?
Yes, nearby amenities include Canada Post for postal services, Rexall pharmacy, Circle K convenience store and gas station, and several beauty salons such as First Choice Haircutters.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining includes Spiceler Indian Restaurant, Mary Brown's chicken restaurant, and the Songhees Food Truck for diverse food choices.
Does Dairy Queen Grill & Chill welcome families with children?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children, making it a great spot for kids and families.