Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
664 reviews
5 stars
212
4 stars
178
3 stars
124
2 stars
57
1 star
93
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with dirty tables and bathrooms reported frequently.
Food Quality
Customers expressed disappointment with food quality, citing undercooked items, lack of flavor, and inconsistency in orders.
Customer Service
Service was often described as poor, with reports of staff being unhelpful, inattentive, or rude.
Pricing Issues
Several customers noted dissatisfaction with pricing, feeling that the quality did not match the cost, and some experienced issues with incorrect charges.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and mentioned enjoyable ice cream treats.
- CKCody Kutny5 days ago1.0Smells like cigarettes inside the building. Almost made me puke when I walked in
- TTTraceNov 14, 20251.0Thursday nov 13/25. Staff was obviously irritated to be there and blizzard was a runny mess. I wondered why she didn’t do the flip upside down thing, got in my car and understood why. I didn’t order a milkshake ! Was in a hurry and no time to go back in. Ps. $9 for a small runny blizzard?
- JSjohn smithNov 3, 20254.0This place have great potential. Had a decent food but pimkin pie blizzard was the best.
- TGtaylor groverOct 9, 20251.0Most disgusting meal I’ve ever had. Slimy, boiling hot lettuce, musky rotting flavour, terrible front desk staff. What happened to this place? Oh wait, I know..
- MGMelanie “M” GSep 29, 20251.0Super pricey, food was gross as hell and had no taste. The only bonus was the birthday cake we bought but even that was subpar as they dont decorate it the same as they used to and the cookie and fudge center was not as it should be. It was extremely thin layer of fudge and cookie that didn't even remotely go to the edges. When you sliced the cake cake there was a 2" gap around all sides before you hit any cookie or fudge. The cookie disc itself was barely there as was the fudge. It was as if they broke up a cookie disc and sprinkled tiny pieces in the center and the fudge was just drizzled on. It was not worth the 90$ we spent for 3 people! Super disappointed and I dont think we will ne going back to any Dairy Queen, the quality has gone way down hill from my sister's days of working there and even before covid when it was half decent.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Victoria, BC?
Dairy Queen Grill & Chill is open from 11:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Victoria?
It is located at 101-1517 Admirals Rd, Victoria, BC, postal code V9A 2P8, Canada.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does this Dairy Queen location provide outdoor seating and family-friendly amenities?
Yes, it has outdoor seating, seating inside, restrooms, is family-friendly, and welcomes children.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27314/.
Are there any special deals or offers available at this Dairy Queen location?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Gyrosa for Greek and Eastern European cuisine, the Four Seasons Musical Theatre for performing arts, or browse the Canadian Tire department store for shopping.
Is there convenient transit or amenities near Dairy Queen Grill & Chill in Victoria?
Yes, nearby amenities include Canada Post for postal services, Rexall pharmacy, Circle K convenience store and gas station, and several beauty salons such as First Choice Haircutters.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining includes Spiceler Indian Restaurant, Mary Brown's chicken restaurant, and the Songhees Food Truck for diverse food choices.
Does Dairy Queen Grill & Chill welcome families with children?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children, making it a great spot for kids and families.