Customers reported inconsistent food quality, with some praising freshness and flavor while others complained about blandness and poor meat quality.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with several customers feeling they received less food than expected.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service experiences.
Cleanliness
Numerous reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Speed of Service
While some customers appreciated the fast service, others noted slow service and disorganization during their visits.
MM
Mack
2 days ago
3.0
Simple, solid portions and reliable. Now they need to clean and have the stop barking the employees like they're second rate humans.
RK
Rajveer Kaur
3 days ago
5.0
Amazing place and food is really good, fresh and flavorful. The staff is friendly and serve food with smile. Everything was fast and clean. Must try 😋.
CS
Carter Struthers
Nov 11, 2025
5.0
Big fan. The specialty drinks are so good. The food is between fast food and healthy. Ingredients are actually fresh and appetizing. As Subwayncontinues to decline in quality, I am stoked we have a Chipotle in Victoria.
KB
Kevin Bao
Nov 8, 2025
2.0
Chipotle is what it is - you get what you pay for and it’s an okay option for the price. However, the last few times coming here I’ve experienced very poor service. The staff barely make eye contact and rushed me through my order, and the sizing has been quite inconsistent. Not a good look.
RD
Rebecca Dumas
Nov 4, 2025
5.0
This was my first time to a Chipotle and it won’t be the last! I ordered the Sofritas bowl and was really impressed. The tofu was flavourful and perfectly spiced and everything tasted incredibly fresh. I was also impressed with the quality of the ingredients. Definitely a new favorite spot for a wholesome and satisfying bite. I highly recommend it!
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 1070 Douglas St?
Chipotle Mexican Grill at 1070 Douglas St is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Victoria, BC?
Chipotle Mexican Grill is located at 1070 Douglas St, Vancouver sublocality, Victoria, BC, postal code V8W 2C4, Canada.
How can I contact Chipotle Mexican Grill at 1070 Douglas St?
You can contact Chipotle Mexican Grill at +1 236-239-6900 or email them at BC.5094.DowntownVic@chipotle.com.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle Mexican Grill serves Mexican cuisine.
Is Chipotle Mexican Grill open on Sundays?
Yes, Chipotle Mexican Grill is open on Sundays from 10:45 AM to 11:00 PM.
Which nearby financial services can I find close to Chipotle Mexican Grill?
Nearby financial services include TD Bank Private Banking, TD Canada Trust Branch and ATM, TD Wealth Private Investment Advice, and several TD financial planners and investment counselors.
Are there any nearby law firms near Chipotle Mexican Grill?
Yes, Crease Harman LLP and Kim Johnson - Crease Harman LLP, specializing in family and employment law, are located nearby.
What nearby dental services are available near Chipotle Mexican Grill?
Nearby dental services include Victoria dental clinics and My Victoria Dentist which offer general and pediatric dentistry.
Can I visit any coffee shops or tea rooms near Chipotle Mexican Grill?
Yes, Flourish BeauTea is a nearby coffee shop, tea room, and smoothie juice bar you can visit before or after your meal.