Chipotle Mexican Grill

Reviews

• EM

  Estee Millar

  Feb 20, 2026
  2.0
  I was looking forward to having my first Chipotle experience after hearing about the raves from a CEO for the company and how good AND organic everything was...hmmm..have my doubts about the organic statement and they use sunflower oil...and sauces were a disappointment...as a vegan to find everything premixed (with what?)...the tofu ..cheese..guacamole...I was expecting fresh and singular vegetables without all the mix...too much mystery involved when you are a vegan for good health....and the $18.00 charge for a vegan burrito was way over the top for me...atmosphere was zero!...I was hoping for a Mexican experience of sorts and instead ended up with a confused Indian version of wannabe Mexican cuisine...not to my taste ...disappointed!..won't be going back.
• AA

  aiza amith

  Feb 17, 2026
  1.0
  I don’t leave negative reviews, but I’ve always had disappointing experiences at this location. The customer service always feels impatient and unwelcoming, and they have so much attitude for no reason. On top of that, the dining area is frequently dirty, tables are not wiped down, which makes the environment feel poorly maintained. I hope management takes both the service and cleanliness concerns seriously.
• RC

  Rishpal Chahal

  Feb 15, 2026
  5.0
  Just wanted to give a shoutout to the awesome team at Chipotle! Specifically, a huge thank you to the cute young Indian girl who suggested I try the new Chicken Al Pastor. I was hesitant, but wow, it was delicious! Best Chipotle meal I’ve had in ages. Thanks for the great recommendation and service! And thanks girl if you’re reading this…😄
• SP

  Shrishty panwar

  Feb 12, 2026
  3.0
  The food here is genuinely really good, that’s why I keep coming back. However, the portion sizes are consistently small for the price. It feels like the servings are very limited. The service has been disappointing many times. On one visit, my friend was sorting out her cards to pay, and the employee said, “Can you just pay?” in an impatient tone, which felt unnecessarily rude. I work in customer service myself, so I understand it can be stressful, but customers shouldn’t feel rushed or spoken to that way. If you’re looking for a similar option with friendlier service and better portions, I’d recommend the Chipotle in Victoria downtown.
• RS

  Rose-Anne Spence

  Feb 6, 2026
  2.0
  Went there last night, just before 5pm. Just before the rush. We ordered 2 bowls. Food looked fresh, tasted great. HOWEVER. -there’s only 1 till, and it froze, so this caused a backup of customers. -no tables were clean. -we asked twice if tables could be cleaned, mentioning kindly that several were dirty. -when a staff came out to wipe tables, she did ours and the one next to us. Left all other tables still dirty. -today I’m midway through my leftovers for lunch, and there’s an approx 1.5in hair. Mine is several inches long, and not the same colour. I struggle to go back based on this.

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