The service is too bag.
I placed table service order, waiting long time and nobody call me, when I go to the counter ask what happens they just told me the machine is broken, so no table service, but how can I know their machine is broken? And nobody notices me.
JA
Joel Armstrong
Mar 26, 2026
1.0
I deleted my previous review because whatever I got served today is absolute garbage. I added some extra things to my big mac meal, I live less than a block away and the food was less than room temperature.
I've never had a poutine where the gravy was so room temperature that the cheese didn't melt. I spent 20$ on a customized big mac meal and wow is this severely underwhelming. The curds not melting and cold, the gravy (I ordered EXTRA gravy, gravy barely warm).
The big mac was also cold. I've had doordash mcdonalds that was way hotter than this. I've worked several kitchens, always good to staff, but this is absolute dogdoodoo... You need to figure out your line better because i've been on both ends of this and I'd never serve this to a customer. Doordash taking 30 min to deliver arrives hotter than this crap. Sort your stuff out cuz this is fully unacceptable.
PP
Privileged
Mar 25, 2026
5.0
This place is small but awesome. Takes you back to old days at McDonald's no sticky floors from having people pour their own drinks food was served very fast and hot. We come down to this area quite often and will make this a stop in our day. Even if it's just for an ice cream. The staff were all very friendly as well.
NN
Nish
Mar 23, 2026
1.0
I recently visited this McDonald's location and had an absolutely appalling experience, entirely due to the completely unacceptable behavior of a staff member named Hardik B.
His customer service was beyond awful. Instead of basic courtesy or even the bare minimum of doing his job, his attitude was entirely unprofessional and downright rude. It completely ruined the visit.
In a time when there are so many competent, hardworking people out there who are actively looking for employment and would be grateful for the work, it is honestly baffling that this location chooses to employ someone with such a blatant disregard for customers.
Unless management takes a serious look at who they are hiring and keeping on their floor, I highly recommend taking your business elsewhere. Save yourself the frustration.
TH
Tony Huang
Mar 9, 2026
4.0
Good location and quick service. The food was fresh and the place was fairly clean. It can get a bit busy at times, but overall it’s a convenient spot if you’re looking for a quick bite.
What are the regular operating hours for McDonald's at 2391 West 4th Avenue?
McDonald's at 2391 West 4th Avenue is open daily from 6:00 AM to 1:00 AM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Can I order delivery or pickup from this McDonald's?
Yes, you can use in-store pickup or delivery services at this location.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's cater to families and children?
Yes, the location welcomes families and children and offers a children's menu.
Where can I download the official McDonald's app?
You can download the McDonald's app for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.superapp and for iOS at https://apps.apple.com/app/apple-store/id375695000.
Which nearby transit options can help me reach McDonald's at West 4th Avenue?
Bus Stop 58299 (serving routes 4, 7, 44, and 84) is nearby and can help you reach McDonald's conveniently.
Are there any nearby coffee shops I can visit before or after McDonald's?
Yes, nearby coffee options include Buen Café and Starbucks Canada, ideal for grabbing a coffee alongside your meal at McDonald's.
What other restaurants are located near this McDonald's in Kitsilano?
Nearby restaurants include Peaceful Restaurant (Chinese/Asian), Chipotle Mexican Grill, Raisu (Sushi/Japanese), and 7 Seas Fish Market (Seafood).
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