Ladurée

4.1
799 reviews

About

Cake MakerChocolate ShopCandle StoreGourmet Grocery StoreLadurée
Maison de haute pâtisserie française fondée à Paris en 1862 et spécialisée dans la confection de macarons aux parfums variés.

Location

Ladurée
1141 Robson Street, Vancouver, BC
V6E 1B5, Canada

Hours

Reviews

4.1
799 reviews
5 stars
436
4 stars
181
3 stars
61
2 stars
44
1 star
77

What are people saying?

AI-generated from recent customer reviews

Quality of Macarons

Customers consistently praised the macarons for their delicious flavors and beautiful presentation, with specific favorites including the Rose and Marie Antoinette.

Service Experience

While many reviews highlighted friendly and attentive staff, there were notable complaints about poor service, including long wait times and unhelpful staff in some instances.

Atmosphere

The café's elegant and charming ambiance received positive feedback, making it a pleasant spot for enjoying desserts and tea.

Pricing Concerns

Several customers mentioned that the prices are on the higher side, which led to mixed feelings about the overall value for money.

Product Quality Variability

There were reports of inconsistent quality in pastries, with some items described as stale or lacking flavor, contrasting with the generally high expectations for the brand.
  • LL
    Luilui
    Jan 5, 2026
    1.0
    Booked afternoon tea on Dec 12 and was very disappointed. For the high price, both service and quality were well below expectations. Savoury items were served cold rather than warm, and plates were not provided until we had almost finished the first tier. The atmosphere was also poor, with constant foot traffic from people using the washroom, which completely disrupted the dining experience. The tea quality was disappointing, which is unacceptable for an afternoon tea service. Overall, the café looks the part but lacks the attention to detail and refinement expected from a luxury brand. Would not recommend.
  • JB
    Jireh Bohórquez
    Jan 4, 2026
    5.0
    The quality is good , the place it’s cute , organized and clean , it’s very fancy , for delivery have a good packaging and the product are so nice , the taste and presentation it’s great, but the price for macarons it’s a little bit expensive.
  • IK
    Iuliia Kolpina
    Dec 26, 2025
    5.0
    Сервис прекрасный и девушки в кафе очень милые, внимательные и доброжелательные ! 🥰
  • MM
    M
    Dec 17, 2025
    2.0
    Certain staff members make it extremely difficult to order here. It took 10 minutes to explain an order of 12 macarons… then after being told there’s a special christmas box, I made the mistake of asking what’s included with that… After the christmas box was decided on my order was already forgotten and we had to restart that again: “twelve macarons, one of each in the picture here except replace these two with those two.” Another 5 minutes later she understands and starts boxing them. No coordination or care when it comes to the presentation either she just threw them all in the box. She asks me “is this ok?” and I just want to get out of there so I say “sure.” Then they don’t know how to accept cash and card for the same payment, and then the card machine wasn’t even working. 1 extra star from bare minimum because the macarons are very good (apparently), I buy these for family.
  • BS
    Brenda Sosa
    Dec 9, 2025
    5.0
    We were pleased to try La Durée, had the raspberry macaron, it is a beautiful flavour of rose and the fresh raspberries give it a lovely touch. I would come back to try all the other desserts they have, staff was friendly and they set the tea table for us, which was a nice gesture. If you’re around, would definitely recommend to visit

Frequently Asked Questions About Ladurée

What type of products does Ladurée specialize in?

Ladurée is a French haute pâtisserie founded in Paris in 1862, specializing in macarons with a variety of flavors.

Where is Ladurée located in Vancouver?

Ladurée is located at 1141 Robson Street, Vancouver, BC, V6E 1B5, Canada.