Customers consistently praised the macarons for their delicious flavors and beautiful presentation, with specific favorites including the Rose and Marie Antoinette.
Service Experience
While many reviews highlighted friendly and attentive staff, there were notable complaints about poor service, including long wait times and unhelpful staff in some instances.
Atmosphere
The café's elegant and charming ambiance received positive feedback, making it a pleasant spot for enjoying desserts and tea.
Pricing Concerns
Several customers mentioned that the prices are on the higher side, which led to mixed feelings about the overall value for money.
Product Quality Variability
There were reports of inconsistent quality in pastries, with some items described as stale or lacking flavor, contrasting with the generally high expectations for the brand.
LL
Luilui
Jan 5, 2026
1.0
Booked afternoon tea on Dec 12 and was very disappointed. For the high price, both service and quality were well below expectations. Savoury items were served cold rather than warm, and plates were not provided until we had almost finished the first tier.
The atmosphere was also poor, with constant foot traffic from people using the washroom, which completely disrupted the dining experience. The tea quality was disappointing, which is unacceptable for an afternoon tea service.
Overall, the café looks the part but lacks the attention to detail and refinement expected from a luxury brand. Would not recommend.
JB
Jireh Bohórquez
Jan 4, 2026
5.0
The quality is good , the place it’s cute , organized and clean , it’s very fancy , for delivery have a good packaging and the product are so nice , the taste and presentation it’s great, but the price for macarons it’s a little bit expensive.
IK
Iuliia Kolpina
Dec 26, 2025
5.0
Сервис прекрасный и девушки в кафе очень милые, внимательные и доброжелательные ! 🥰
MM
M
Dec 17, 2025
2.0
Certain staff members make it extremely difficult to order here. It took 10 minutes to explain an order of 12 macarons… then after being told there’s a special christmas box, I made the mistake of asking what’s included with that… After the christmas box was decided on my order was already forgotten and we had to restart that again: “twelve macarons, one of each in the picture here except replace these two with those two.” Another 5 minutes later she understands and starts boxing them. No coordination or care when it comes to the presentation either she just threw them all in the box. She asks me “is this ok?” and I just want to get out of there so I say “sure.” Then they don’t know how to accept cash and card for the same payment, and then the card machine wasn’t even working.
1 extra star from bare minimum because the macarons are very good (apparently), I buy these for family.
BS
Brenda Sosa
Dec 9, 2025
5.0
We were pleased to try La Durée, had the raspberry macaron, it is a beautiful flavour of rose and the fresh raspberries give it a lovely touch. I would come back to try all the other desserts they have, staff was friendly and they set the tea table for us, which was a nice gesture. If you’re around, would definitely recommend to visit
Ladurée is a French haute pâtisserie founded in Paris in 1862, specializing in macarons with a variety of flavors.
Where is Ladurée located in Vancouver?
Ladurée is located at 1141 Robson Street, Vancouver, BC, V6E 1B5, Canada.
What are Ladurée's opening hours?
Ladurée is open from 10:00 AM to 7:00 PM Monday to Wednesday and Sunday, and from 10:00 AM to 9:00 PM Thursday to Saturday.
What payment options are accepted at Ladurée?
Ladurée accepts American Express, Cash, MasterCard, and Visa payment options.
Does Ladurée offer any special services?
Yes, Ladurée offers Gift Cards and accepts Air France Vouchers as part of their services.
How can I contact Ladurée for more information?
You can contact Ladurée by phone at +1 604-336-3030 or via email at info@ladureecanada.ca.
What languages are spoken at Ladurée?
English is spoken at Ladurée.
What are some nearby restaurants to Ladurée?
Nearby restaurants include Forêt Noire Café (French), Cactus Club Cafe (American), Zefferelli's Spaghetti Joint (Italian), Kosoo Korean Chicken & BBQ, and CinCin Ristorante (Italian).
What nearby stores could I visit when shopping around Ladurée?
Nearby stores include La Senza (lingerie), Steve Madden (shoes), Swatch (jewelry), Mountain Warehouse (clothing), MUJI Robson Street (clothing and furniture), and Roots (clothing and accessories).
Is there convenient parking or transit near Ladurée?
While specific parking details aren't provided, Impark, a parking service and retail provider, is nearby. Customers can also find telecommunications stores like TELUS and Bell nearby for mobile services, helping plan their visit.