Customers appreciate the freshness and quality of the food, particularly the produce and ready-made meals, although some have reported inconsistencies.
Customer Service
Service quality is inconsistent; while some staff are friendly and helpful, others, particularly cashiers, have been noted as rude or lacking basic customer service skills.
Store Layout
The store layout is often criticized for being confusing and poorly organized, making it difficult for customers to find items.
Pricing
Many customers find the prices to be excessively high compared to other grocery stores, leading to dissatisfaction with the overall value.
Cleanliness
The store is generally reported as clean, but there are concerns about the maintenance of certain areas, such as the bathrooms.
RD
Roger Dupuis
Nov 2, 2025
5.0
Better than most grocery stores and service is very good.
KM
Kate M
Oct 30, 2025
5.0
Lots of options that fresh
MM
Matt Moss
Oct 23, 2025
5.0
What a beautiful grocery store. And the smoked salmon eggs benny is by far best in town for the price. Hash brown are whatever but eggs, sauce and salmon is perfect.
AA
Amanda A
Oct 11, 2025
4.0
Appreciate thus neighbourhood spot. Well stocked, very clean and the loveliest staff. Convenient walk for me and my pup but recently noticed they removed their pet park boxes. Will you be bringing back the pet park service?
AH
Adam Heinermann
Sep 28, 2025
1.0
Dining in was the most confusing experience I've ever had. I'm supposed to pick up a ticket, pay for it, show them I've paid, then pick up the order in 3 separate locations with zero instruction. I had set up napkins and utensils at my table which was promptly removed the moment I had gotten up to get my food. No idea what I'm supposed to do with the plate afterwards. Confusing and infuriating.
As for the food, the fries were fine and the chicken tasted like it was marinated in detergent. That and I'm paying premium for this "experience".
What are the regular opening hours for Urban Fare at 177 Davie Street in Vancouver?
Urban Fare is open daily from 6:00 AM to 10:00 PM.
Are there any holiday hour changes at Urban Fare I should be aware of?
Yes, Urban Fare has special holiday hours such as closing on December 25th, and shorter hours on December 24th, 26th, 31st, and January 1st as detailed on their website.
Does Urban Fare sell organic and prepared food products?
Yes, Urban Fare offers both organic products and prepared foods for customers.
What payment methods does Urban Fare accept?
Urban Fare accepts debit cards and does not require cash only payments.
Where is Urban Fare located and how can I contact them?
Urban Fare is located at 177 Davie Street, Vancouver, BC, V6Z2Y1. You can contact them by phone at +1 604-975-7550.
Does Urban Fare have an official website and social media presence?
Yes, their website is https://urbanfare.com/ and they have a Facebook page at https://www.facebook.com/UrbanFare and a Twitter handle '@urbanfare'.
Are there health services near Urban Fare that customers might visit before or after shopping?
Yes, nearby health services include Atlantis Dental Roundhouse and Marinaside Dental for dental care, and Aquarius Physiotherapy for physical therapy needs.
What real estate services are available near Urban Fare?
Several real estate agents and services such as Rent Smart Vancity, Prompton Real Estate Services, Mauricio Vasquez Real Estate Services, and Sarah Retallack are located close to Urban Fare.
Is there a convenient transit or driving school nearby to help customers access Urban Fare?
Yes, Vancouver Safe Driving Academy is nearby, which might be useful for new drivers in the area planning their visit to Urban Fare.
Are there any interesting local shops or markets near Urban Fare that customers can explore?
Customers can check out H-Pink Jewelry and the Hasty Market nearby for unique shopping experiences alongside their visit to Urban Fare.