Subway

3.7
271 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 722 Smithe St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
722 Smithe St, Vancouver, BC
V6Z 1A6, Canada

Hours

Reviews

3.7
271 reviews
5 stars
124
4 stars
57
3 stars
32
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh and well-prepared sandwiches, while others received stale ingredients or poorly made subs.

Operational Issues

Frequent complaints about store hours and staff closing early, as well as issues with cleanliness and availability of facilities like washrooms.

Staff Performance

Certain employees received high praise for their service, while others were noted for poor attitudes and lack of attention to customer needs.
  • PP
    Pastry Pro
    6 days ago
    5.0
    fresh and friendly
  • HS
    Hanzalah Shaikh
    Dec 30, 2025
    5.0
    This is my go to spot for a quick and healthy meal.I saw Rajeev working here for the first time.With lots of enthusiasm, positive attitude and amicable nature. Amazing food, incredible taste and phenomenal service. Highly recommended!
  • KK
    K
    Dec 23, 2025
    1.0
    This correspondence addresses a concerning incident involving the inappropriate application of Goods and Services Tax (GST) to a gift card purchase and the subsequent unhelpful interaction with staff. During a recent visit to acquire two gift cards for Christmas, I was unexpectedly charged GST on the total amount. My understanding, based on the Business Practices and Consumer Protection Act and its associated Prepaid Purchase Cards Regulations, indicates that GST should not be applied to gift card purchases, as gift cards represent a future tender rather than a taxable good or service. Upon politely querying this charge with the cashier, I was met with resistance and an assertion that the charge was standard practice, despite my explanation regarding the nature of gift cards as non-taxable at the point of sale. This refusal to acknowledge or investigate the concern compounded my disappointment and reflected a lack of understanding regarding consumer protection guidelines. While this particular location offers considerable convenience, the unsatisfactory resolution of this issue and the customer service experience compel me to seek future purchases at alternative locations.
  • PS
    Parwinder Singh
    Nov 30, 2025
    1.0
    Just came on time , but it was one worst sub i eat , totally cold , not cut properly .
  • PG
    Preet Grewal
    Nov 10, 2025
    1.0
    I walked in being my friendly self and said, “Hey, how are you?” — got complete silence in return 😅. Maybe he didn’t hear my voice, so I gave him the benefit of the doubt. Then, with a grinch-like look on his face, he proceeded to make my sub. I asked for a full portion of meat and a little love while making my food (you know, the usual charm), but the man just looked at me and said, “I’ve been working in the food industry for 25 years.” Sir… with 25 years of experience, you could’ve at least served a smile along with the sandwich 🥪🤣

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 722 Smithe St, Vancouver, BC, V6Z 1A6, Canada.

What are the opening hours for Subway at 722 Smithe St?

The restaurant is open Monday to Thursday from 8:00 AM to 12:00 AM, Friday from 8:00 AM to 6:00 AM, Saturday from 9:00 AM to 6:00 AM, and Sunday from 10:00 AM to 12:00 AM.