Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 722 Smithe St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and well-prepared sandwiches, while others received stale ingredients or poorly made subs.
Operational Issues
Frequent complaints about store hours and staff closing early, as well as issues with cleanliness and availability of facilities like washrooms.
Staff Performance
Certain employees received high praise for their service, while others were noted for poor attitudes and lack of attention to customer needs.
PP
Pastry Pro
6 days ago
5.0
fresh and friendly
HS
Hanzalah Shaikh
Dec 30, 2025
5.0
This is my go to spot for a quick and healthy meal.I saw Rajeev working here for the first time.With lots of enthusiasm, positive attitude and amicable nature. Amazing food, incredible taste and phenomenal service.
Highly recommended!
KK
K
Dec 23, 2025
1.0
This correspondence addresses a concerning incident involving the inappropriate application of Goods and Services Tax (GST) to a gift card purchase and the subsequent unhelpful interaction with staff. During a recent visit to acquire two gift cards for Christmas, I was unexpectedly charged GST on the total amount. My understanding, based on the Business Practices and Consumer Protection Act and its associated Prepaid Purchase Cards Regulations, indicates that GST should not be applied to gift card purchases, as gift cards represent a future tender rather than a taxable good or service. Upon politely querying this charge with the cashier, I was met with resistance and an assertion that the charge was standard practice, despite my explanation regarding the nature of gift cards as non-taxable at the point of sale. This refusal to acknowledge or investigate the concern compounded my disappointment and reflected a lack of understanding regarding consumer protection guidelines. While this particular location offers considerable convenience, the unsatisfactory resolution of this issue and the customer service experience compel me to seek future purchases at alternative locations.
PS
Parwinder Singh
Nov 30, 2025
1.0
Just came on time , but it was one worst sub i eat , totally cold , not cut properly .
PG
Preet Grewal
Nov 10, 2025
1.0
I walked in being my friendly self and said, “Hey, how are you?” — got complete silence in return 😅. Maybe he didn’t hear my voice, so I gave him the benefit of the doubt. Then, with a grinch-like look on his face, he proceeded to make my sub.
I asked for a full portion of meat and a little love while making my food (you know, the usual charm), but the man just looked at me and said, “I’ve been working in the food industry for 25 years.”
Sir… with 25 years of experience, you could’ve at least served a smile along with the sandwich 🥪🤣
The Subway restaurant is located at 722 Smithe St, Vancouver, BC, V6Z 1A6, Canada.
What are the opening hours for Subway at 722 Smithe St?
The restaurant is open Monday to Thursday from 8:00 AM to 12:00 AM, Friday from 8:00 AM to 6:00 AM, Saturday from 9:00 AM to 6:00 AM, and Sunday from 10:00 AM to 12:00 AM.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
Can I order Subway food for delivery or curbside pickup?
Yes, you can order via the app or online for delivery or curbside pickup, or you can dine in at the restaurant.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
What payment methods are accepted at this Subway?
Subway accepts American Express, Discover, Mastercard, and Visa.
Does the Subway restaurant have dine-in and drive-through options?
This location offers dine-in service but does not have a drive-through.
What are some nearby places I can visit after dining at Subway on Smithe St?
After your meal at Subway, you can visit nearby places like Vancouver Latin Fever for dance and entertainment, Champs Sports for shopping, or Cavo Bar and Kitchen for additional dining and bar options.
Are there any nearby places where I can enjoy coffee or snacks close to Subway?
Yes, Waves Coffee House is nearby, offering coffee, café items, and smoothies, making it a great spot before or after visiting Subway.
How can nearby transit or locations help me find Subway at 722 Smithe St?
Subway is centrally located among several popular spots like Vancouver Latin Fever and Champs Sports, which can help you navigate to the area. These landmarks are useful when giving or following directions to the restaurant.