Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vancouver Subway® Restaurant at 139 West Hastings Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several specific complaints about poor attitudes and lack of service.
Food Quality
Numerous reviews mentioned subpar food quality, including complaints about insufficient ingredients, stale bread, and poorly made sandwiches.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and unsanitary conditions.
Positive Experiences
Some customers highlighted positive interactions with specific staff members, particularly Uday, who was praised for his friendly and efficient service.
Pricing Issues
Customers expressed concerns about high prices relative to the quality and quantity of food received, feeling that they were not getting good value.
OA
O L I V I A
4 days ago
1.0
Rude employees here. Don’t ask questions they just put stuff on your sandwich. She put a random cheese on my sandwich I didn’t ask for and also toasted it without me asking. She then proceeded to make me pay for the sandwich before I finished saying what I wanted on it. I don’t know why or how that works. Just overall rude and didn’t seem to know what was going on. Also told us to be quiet while we were in there but had been talking at that same volume for 20 mins and never got told anything.
ME
Moist Eez
4 days ago
1.0
Worst subway ive ever been to lack of customer service and no care at all the place stinks people passed out in the place old nasty toppings dont change gloves after handling money to go right back to making your over priced old food like why even wear gloves
KT
Kaan Tiryaki
Nov 3, 2025
1.0
Little girl doesn’t know how to speak with customers and hard to pick up whatever she says, charged me more then what menu says and tried the sell me the cookie that I already bought, didn’t give me my cookie.
HK
Harman Kaur
Oct 30, 2025
1.0
I wish I could give them zero star.I had a really disappointing experience at this Subway location today at around 2 pm . girl who served me was very rude and unfriendly — no greeting, no smile, and no “thank you.” When I asked for another scoop of rice, it was undercooked, and the staff didn’t seem to know the proper portion size.On top of that, I was only given one napkin, and even when I politely asked for more, they handed me just one extra. The overall attitude felt careless and unprofessional. I really hope the management trains their staff to be more polite and attentive to customers.
DD
David Durango
Oct 3, 2025
1.0
This Subway is terrible is several ways:
1. The employee puts zero effort in providing any customer service and looks mad and annoyed all the time. Very rude. What a horrorble attitude to have, like she hates her clients.
2. I find it odd that compared to other Subways I paid a little more for combos. I think this location upcharges for the drinks and cookies, I don't know.
3. I tried to get swindled by their employee (same one). When I paid cash she short-changed me $0.80. I caught it and didn't let it slide. She didn't even apologize, she knew she had been caught.
4. It is dirty and the furniture and upholstery are in very bad shape.
I won't be giving this location my money again. The owners clearly don't care. Terrible.
Where is the Subway restaurant located in Vancouver?
The Subway restaurant is located at 139 West Hastings Street, Vancouver, BC, V6B 1H4, Canada.
What types of meals does the Subway at 139 West Hastings serve?
This Subway serves breakfast, lunch, and dinner.
What are the ordering options available at Subway on West Hastings Street?
You can order quickly and easily via their app or online, enjoy dining in the restaurant, opt for curbside pickup, or choose convenient delivery.
Which payment methods are accepted at this Subway restaurant?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Does the Subway at 139 West Hastings offer catering services?
Yes, the restaurant provides catering services for various needs.
Is dine-in available at the Subway on West Hastings?
Yes, dine-in service is available at this Subway location.
Does this Subway have a drive-through facility?
No, this Subway restaurant does not have a drive-through service.
What nearby cultural venues can I visit before or after dining at Subway on West Hastings?
You can visit the SFU Gallery and the Audain Gallery, both art and theatre venues close to the restaurant, perfect for cultural experiences before or after your meal.
Are there any nearby financial service centers close to Subway on West Hastings?
Yes, Money Mart financial services are nearby, useful if you need quick access to banking or check-cashing services when visiting the area.
What nearby educational art venues are close to the Subway on West Hastings?
The Fei and Milton Wong Experimental Theatre and SFU School for the Contemporary Arts are close by, offering educational and artistic events that you might enjoy around your visit.