Subway

3.6
307 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 139 West Hastings Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
139 West Hastings Street, Vancouver, BC
V6B 1H4, Canada

Hours

Reviews

3.6
307 reviews
5 stars
136
4 stars
54
3 stars
35
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported issues with the freshness and quantity of ingredients, describing sandwiches as stingy and poorly made.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.

Positive Experiences

A few customers praised specific staff members for their friendly service and good sandwich-making skills, indicating that there are some positive experiences amidst the negative feedback.
  • JA
    James Anderson
    Jan 2, 2026
    1.0
    This is the worst subway ever and I go to alot of the subway locations . Staff had such a bad attitude, barely put anything on for vegies and when I asked for more she slapped on very little . The bun was so stale and old . Wish I walked out before I paid ,no bathroom to wash my hands before eating . This place should not be open it puts a bad name on subway ,I will not ever go there again and not let anyone I know go there either. Worst ever ,please dont go to that location . Believe me!!!!!!!!!! Took sub out wouldn't sit in there if they paid me .
  • AG
    Ariel G
    Dec 16, 2025
    1.0
    Terrible customer service, They want you to Pay and tip before They even make your sandwich. Very stingy with the vegetables Which doesn’t make any sense because they’re free. Overall, very Unpleasant experience, A lot of the reviews at this location really reflects on the manager or whoever is hiring all these rude Customer service workers. Please do better.
  • OA
    O L I V I A
    Nov 20, 2025
    1.0
    Rude employees here. Don’t ask questions they just put stuff on your sandwich. She put a random cheese on my sandwich I didn’t ask for and also toasted it without me asking. She then proceeded to make me pay for the sandwich before I finished saying what I wanted on it. I don’t know why or how that works. Just overall rude and didn’t seem to know what was going on. Also told us to be quiet while we were in there but had been talking at that same volume for 20 mins and never got told anything.
  • ME
    Moist Eez
    Nov 20, 2025
    1.0
    Worst subway ive ever been to lack of customer service and no care at all the place stinks people passed out in the place old nasty toppings dont change gloves after handling money to go right back to making your over priced old food like why even wear gloves
  • HK
    Harman Kaur
    Oct 30, 2025
    1.0
    I wish I could give them zero star.I had a really disappointing experience at this Subway location today at around 2 pm . girl who served me was very rude and unfriendly — no greeting, no smile, and no “thank you.” When I asked for another scoop of rice, it was undercooked, and the staff didn’t seem to know the proper portion size.On top of that, I was only given one napkin, and even when I politely asked for more, they handed me just one extra. The overall attitude felt careless and unprofessional. I really hope the management trains their staff to be more polite and attentive to customers.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Vancouver?

The Subway restaurant is located at 139 West Hastings Street, Vancouver, BC, V6B 1H4, Canada.

What types of meals does the Subway at 139 West Hastings serve?

This Subway serves breakfast, lunch, and dinner.