Subway

2.9
174 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vancouver Subway® Restaurant at 2801A West 16th Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2801A West 16th Avenue, Vancouver, BC
V6K 3C5, Canada

Hours

Reviews

2.9
174 reviews
5 stars
52
4 stars
25
3 stars
16
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive during interactions.

Pricing Issues

Many customers expressed dissatisfaction with the high prices compared to other Subway locations, often citing significant price discrepancies for similar orders.

Food Quality

Several reviews mentioned inconsistent food quality, including insufficient ingredients in sandwiches and concerns about freshness.

Cleanliness

While some customers noted a clean environment, others reported dirty conditions and poor hygiene practices among staff.

Mixed Experiences

There were a few positive reviews praising friendly staff and good service, indicating that experiences can vary significantly depending on the time and staff present.
  • MS
    Moose Sitar
    5 days ago
    1.0
    30 bucks for a steak n bacon combo where it costs 20 with tip at other locations. Absolute rip off
  • SR
    Sujal Raj rana
    Nov 4, 2025
    5.0
    Really good staff and good service as well well prepared food .
  • DD
    Dheeraj
    Nov 3, 2025
    1.0
    Charging price according to their own profit with the name of subway as I eat the same sandwich everywhere but never went this much expensive and when I asked they simply said subway own is charging the same price. Doesn’t matter. Don’t visit here. Worst service.
  • DT
    Demetra Trimis
    Oct 22, 2025
    1.0
    The older lady at the register was super sweet and honestly, the best part of the visit. The woman making our sandwiches, though, was really rude and clearly in a rush. She barely put any sauce or ingredients on and seemed annoyed the whole time. Also, probably not the best idea to wear AirPods while helping customers. Overall, not a great experience.
  • UA
    Uppal Aman
    Oct 9, 2025
    1.0
    I visited the Subway at 2801 W 16th Ave, Vancouver on October 9, 2025, around 8 PM, and had a terrible experience. The girl at the front counter was rude and unprofessional the entire time. She was wearing AirPods and talking to someone while taking my order, barely paying attention to what I was saying. She made my sandwich carelessly — it was sloppy and not what I ordered — and then charged me twice for the same order. When I tried to explain the issue, she didn’t apologize or even seem to care. The customer service at this location is completely unacceptable. I’ve never had such a poor experience at any Subway before. Definitely not coming back until they fix their staff and train them properly.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2801A West 16th Avenue, Vancouver?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 8:30 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services for your events and gatherings.