Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vancouver Subway® Restaurant at 2801A West 16th Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive during interactions.
Pricing Issues
Many customers expressed dissatisfaction with the high prices compared to other Subway locations, often citing significant price discrepancies for similar orders.
Food Quality
Several reviews mentioned inconsistent food quality, including insufficient ingredients in sandwiches and concerns about freshness.
Cleanliness
While some customers noted a clean environment, others reported dirty conditions and poor hygiene practices among staff.
Mixed Experiences
There were a few positive reviews praising friendly staff and good service, indicating that experiences can vary significantly depending on the time and staff present.
MS
Moose Sitar
5 days ago
1.0
30 bucks for a steak n bacon combo where it costs 20 with tip at other locations. Absolute rip off
SR
Sujal Raj rana
Nov 4, 2025
5.0
Really good staff and good service as well well prepared food .
DD
Dheeraj
Nov 3, 2025
1.0
Charging price according to their own profit with the name of subway as I eat the same sandwich everywhere but never went this much expensive and when I asked they simply said subway own is charging the same price. Doesn’t matter. Don’t visit here. Worst service.
DT
Demetra Trimis
Oct 22, 2025
1.0
The older lady at the register was super sweet and honestly, the best part of the visit. The woman making our sandwiches, though, was really rude and clearly in a rush. She barely put any sauce or ingredients on and seemed annoyed the whole time. Also, probably not the best idea to wear AirPods while helping customers. Overall, not a great experience.
UA
Uppal Aman
Oct 9, 2025
1.0
I visited the Subway at 2801 W 16th Ave, Vancouver on October 9, 2025, around 8 PM, and had a terrible experience. The girl at the front counter was rude and unprofessional the entire time. She was wearing AirPods and talking to someone while taking my order, barely paying attention to what I was saying.
She made my sandwich carelessly — it was sloppy and not what I ordered — and then charged me twice for the same order. When I tried to explain the issue, she didn’t apologize or even seem to care.
The customer service at this location is completely unacceptable. I’ve never had such a poor experience at any Subway before. Definitely not coming back until they fix their staff and train them properly.
What are the operating hours for Subway at 2801A West 16th Avenue, Vancouver?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 8:30 AM to 10:00 PM.
Does this Subway location offer catering services?
Yes, this Subway offers catering services for your events and gatherings.
What meal options does Subway serve at this location?
They serve breakfast, lunch, and dinner meals.
What payment methods are accepted at Subway on West 16th Avenue?
Subway accepts American Express, Discover, Mastercard, and Visa.
Where is the Subway located in Vancouver?
The Subway is located at 2801A West 16th Avenue, Vancouver, BC, postal code V6K 3C5, Canada.
Does this Subway offer takeout and pickup options?
Yes, they offer in-store pickup and curbside pickup for your convenience.
Is dine-in available at this Subway location?
Yes, dine-in is available at this Subway.
How can I order from Subway online?
You can order quickly and easily using their app or online at https://subway.com/en-ca/restaurant/22594-0/menu.
Which nearby places can I visit after dining at Subway on West 16th Avenue?
Nearby places include several other Subway restaurants, Customfaqs Solutions Ltd (telecommunications), Jeon Eui Taekwondo (martial arts club), and Fuzz Wax Bar Kitsilano (beauty and spa). You might enjoy a fitness class at Jeon Eui Taekwondo or a relaxing beauty treatment at Fuzz Wax Bar Kitsilano after your meal.
Are there other Subway restaurants near this location?
Yes, there are multiple nearby Subway restaurants where you can also enjoy fresh sandwiches and menu favorites.
How can nearby landmarks help me find the Subway on West 16th Avenue?
Nearby landmarks like Jeon Eui Taekwondo and Fuzz Wax Bar Kitsilano can help guide you to the Subway location at 2801A West 16th Avenue if you're not familiar with the area.