Brand Certified
Subway
3.6(230 reviews)
Certified by Subway • Feb 22, 2026
Business Details
820 Thurlow St, Vancouver, BC
V6E 1W2, Canada
Certified by Subway • Feb 22, 2026
(604) 685-6882
Certified by Subway • Feb 22, 2026
http://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 820 Thurlow St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.6
230 reviews
5 stars
106
4 stars
42
3 stars
22
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being inattentive or unprofessional.
Food Quality
Customers reported inconsistent food quality, with some experiencing poorly made sandwiches and inadequate portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dining areas and restrooms, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, there were positive mentions of specific staff members who provided excellent service and made customers feel welcome.
- VVva vaFeb 16, 20261.0Please make sure to put on a new plastic gloves whenever a new order comes in!
- HDHenry DoJan 12, 20262.0Mushy tomatoes
- WJWilliam JohnsonJan 9, 20263.0It’s obvious the staff do not want to be there.
- KKKuntyummyDec 24, 20255.0Very nice, fresh loved it!
- HHHessam HassankhaniDec 15, 20251.0Horrible customer service at night
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 820 Thurlow St, Vancouver, BC, V6E 1W2, Canada.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does this Subway location offer in-store pickup?
Yes, in-store pickup is available at this Subway location.
What payment options are accepted at Subway 820 Thurlow?
Accepted payment options include American Express, Discover, Mastercard, and Visa.
Is catering available at Subway located at 820 Thurlow St?
Yes, catering services are available.
Does Subway at 820 Thurlow have dine-in service?
Yes, this location serves dine-in customers.
Are there other Subway restaurants near the 820 Thurlow location?
Yes, there are multiple nearby Subway restaurants in the area.
What other fast food options are near Subway at 820 Thurlow?
Nearby fast food options include Red Robin Gourmet Burgers, which offers American and burger-style meals.
Can I visit other types of stores near Subway at 820 Thurlow?
Yes, there are various stores nearby including Dank Mart (a convenience and candy store) and Tommy Hilfiger (a clothing and fashion accessories store).
Where can I find authentic Japanese cuisine close to Subway 820 Thurlow?
Guu Original Thurlow, a Japanese and Asian tapas bar, is located near Subway at 820 Thurlow.
Brand Certified Facts from Subway
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Certified February 22, 2026Yext Knowledge Graph
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