Subway

3.2
188 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 2312 Kingsway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2312 Kingsway, Vancouver, BC
V5R 5G9, Canada

Hours

Reviews

3.2
188 reviews
5 stars
69
4 stars
29
3 stars
17
2 stars
12
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with stale or poorly prepared food, including hard bread and insufficient ingredients.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Cleanliness and Safety

Concerns were raised about unsanitary conditions, including staff not wearing proper PPE and poor hygiene practices.

Inconsistent Hours

Customers noted that the location often did not adhere to posted hours, leading to frustration when arriving to find it closed.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • AD
    Arash Deep
    Dec 21, 2025
    2.0
    I went to inside the store and ordered veggie one . She was not looking happy to attend me tried to talk or say casually but not respond Food was not grilled and toast properly and wasn’t hot enough never happened before
  • MR
    Megan Russell
    Dec 8, 2025
    1.0
    Definitely the worst subway location I've been too and I've traveled across Canada and been too many of them. The staff was super overworked and didn't listen and just put whatever on my sub but I didn't want to argue cause it was just one staff member and she had to deal with front door customers and a bunch of Uber/skip orders. I wish they had a better manager.
  • KW
    knox wu
    Sep 23, 2025
    1.0
    very bad experience, came here to get food with coupon, but this store refuse to provide any deals from coupons. Either the coupon is just a joke or the store simply doesn’t want customers to get any deals. Avoid this store if you can.
  • DD
    DDPRR
    Sep 8, 2023
    1.0
    How to lose a customer 101 We walk in, we’re the only people in there. Then a woman walks in after and goes up to the lady says she just wants a coffee. Normally a person with good customer service skills would say “I’m sorry, these people were here first, I’ll be happy to serve you afterwards”. Instead she serves the lady and ignores us? We walked out and made it heard that was ridiculous. Never returning! Bring back customer service !!! #subway

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 2312 Kingsway?

The Subway at 2312 Kingsway is open Monday to Friday from 7:30 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 11:00 PM.

Does the Subway at 2312 Kingsway offer catering services?

Yes, this Subway restaurant offers catering services for various occasions.