Subway

3.3
500 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 541 Granville St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
541 Granville St, Vancouver, BC
V6C 1X8, Canada

Hours

Reviews

3.3
500 reviews
5 stars
180
4 stars
92
3 stars
67
2 stars
31
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with customer service, with many reviews highlighting rude and unprofessional staff behavior.

Food Quality

Customers reported inconsistent food quality, with complaints about old ingredients, insufficient portions, and poorly prepared sandwiches.

Staff Attitude

Several reviews mention staff members displaying a lack of friendliness and professionalism, contributing to a negative dining experience.

Cleanliness

There are concerns about cleanliness, with some customers noting unsanitary conditions and poor hygiene practices.
  • RK
    RANJOT KAUR
    3 days ago
    5.0
    I really enjoyed my visit to this Subway! The shop was very clean, bright, and had a great atmosphere that made it a nice place to sit and eat. The food was perfectly fresh—the bread was soft and the vegetables were crisp and colorful. What truly made the experience stand out was the staff; the employees were incredibly friendly, patient, and worked quickly to make my sandwich exactly how I liked it. It is rare to find such great service and a welcoming vibe at a quick-service spot, and I will definitely be coming back!
  • MA
    mehrdad abbasi
    Dec 31, 2025
    4.0
    The restaurant was clean and well kept, though not at a five-star level. The food was okay, but not as good as I expected. Unfortunately, the service was inconsistent. The lady serving us was not very friendly, while she was noticeably warmer with the next customer, which made the experience uncomfortable. Overall, the place has potential, but more consistency in service and food quality would improve the experience.
  • JC
    J C
    Dec 22, 2025
    1.0
    Poor customer service and disappointing sandwich quality. The vegetables were not fresh, and only a very small amount was added—far from a proper portion. It felt like ingredients were being rationed. This experience did not meet Subway’s usual standards. Would not recommend this location.
  • GP
    Guri Pardaan
    Dec 18, 2025
    5.0
    The guy who works at night, who wears a hat, has a great personality and a great way of cooking.
  • SJ
    Sushain Jolly
    Dec 18, 2025
    1.0
    UNPROFESSIONAL CUSTOMER SERVICE & POOR HANDLING OF DISCOUNT POLICY I ordered two Teriyaki Crunch subs that come with 2x cheese and applied the ongoing BOGO discount. I simply asked to confirm whether the subs would still include the 2x cheese, since I paid for it. The employee, Pardeep, told me that discounted items only receive one slice of cheese and claimed it was “policy.” When I politely asked him to show me this policy, he changed his wording to “guidelines” and still could not present anything to support his claim. Instead of calmly explaining or involving a manager, he became defensive, argumentative, and raised his tone. I was not looking for a confrontation—just clarity while ordering dinner. His behavior felt aggressive and unnecessarily humiliating, which is a "serious red flag" in customer service. Regardless of store guidelines, the situation could have been handled respectfully and professionally. This employee clearly needs **additional customer service training**, especially in communication and conflict handling. I will not be returning to this location, except possibly once to inform the manager of this incident.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 541 Granville St, Vancouver, BC, V6C 1X8, Canada.

What are the operating hours for this Subway location?

The Subway at 541 Granville St operates from 7:00 AM to 1:00 AM Monday through Friday, 8:00 AM to 1:00 AM on Saturday, and 8:00 AM to midnight on Sunday.