Subway

3.5
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 7176 Kerr Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7176 Kerr Street, Vancouver, BC
V5S 4W2, Canada

Hours

Reviews

3.5
193 reviews
5 stars
85
4 stars
31
3 stars
18
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service during peak hours.

Food Quality

Several reviews mentioned issues with food quality, including spoiled vegetables and incorrect orders, contributing to a negative dining experience.

Mixed Experiences

While some customers praised friendly staff and good service, others reported consistently negative experiences, indicating a lack of reliability in service quality.
  • EG
    evelyn de guzman
    Dec 27, 2025
    2.0
    Late opening than it says on the door! It’s say 8:00 At 8:15 the lady doesn’t want to open the door yet and it’s cold! Second time experience I have to run to A&W instead of waiting coz I need it for my daughter’s lunch box! When I came back to my car shes still not ready yet??! Sorry.. very disappointed..
  • KY
    Kylie Yang
    Dec 23, 2025
    5.0
    free cookie
  • HH
    Hamid
    Dec 18, 2025
    1.0
    Irresponsible staff , poor customer service
  • SM
    Siddarth Madan
    Dec 18, 2025
    1.0
    Very disappointing experience. I visited this Subway recently with my siblings, and despite the restaurant being completely empty, we were made to wait around 15 minutes before being served. During that time, the two staff members(girls) were busy talking to each other in their own language and repeatedly using abusive or inappropriate words, which was very uncomfortable and unprofessional. Customer service was extremely poor, and no effort was made to acknowledge or apologize for the delay. This kind of behavior is unacceptable in a customer-facing role. I hope management takes this feedback seriously and provides proper training to staff.
  • GB
    Garry Bereska
    Dec 2, 2025
    2.0
    Not sure if this is fake advertising says you’re buy a subway sandwich and get 50% off the next one same day if you order online went through the process ordered online and the shop wouldn’t give me a second one for 50% off the app doesn’t work properly so I left with one sandwich checked before you purchase anything here it’s not what it seems. The app isn’t more trouble than it’s worth

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Champlain Square?

The Subway restaurant is located at 7176 Kerr Street, Vancouver, BC, V5S 4W2, Champlain Square.

What are the opening hours of the Subway at Champlain Square?

The Subway is open Monday to Tuesday from 7:30 AM to 10:00 PM, Wednesday to Friday from 7:30 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.