Subway

3.5
187 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vancouver Subway® Restaurant at 7176 Kerr Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7176 Kerr Street, Vancouver, BC
V5S 4W2, Canada

Hours

Reviews

3.5
187 reviews
5 stars
82
4 stars
31
3 stars
18
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff, particularly from specific employees.

Food Quality

Several reviews mention issues with food quality, including spoiled vegetables and incorrect orders, leading to dissatisfaction among customers.

Staffing Issues

Many customers noted that the location is often understaffed, resulting in long wait times and poor service during peak hours.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, highlighting that service can vary significantly.

Management Concerns

There are calls for corporate oversight and management improvements, as customers feel that the current staff training and management practices are inadequate.
  • JL
    Jordan Luk
    Nov 7, 2025
    5.0
    The staff were very kind and quick to make the order.
  • MS
    madeleine s
    Nov 2, 2025
    2.0
    Service at this location was weird. The guy serving me didn’t greet me at all, was kinda rude and seemed bothered by having to make another sandwich. After I told him what I wanted he put cheese on without asking me what kind (different one then I wanted but I didn’t care much) at the til didn’t ask if I wanted a meal or anything and then tossed over my sandwich without a bag. Victoria drive location had much better service
  • SB
    Surkhab bhullar
    Oct 30, 2025
    1.0
    The lady that works their got my whole order wrong would not recommend. Edit: They put cucumbers in my sandwich , I AM ALLERGIC TO CUCUMBERS I AM ON A HOSPITAL BED RIGHT NOW, please if you want to live don’t go too this subway. P.S. I told them I was allergic to peanuts by call since they don’t accept notes on DoorDash and they still got it wrong.
  • AJ
    Andrew Jimenez
    Oct 28, 2025
    5.0
    Good customer service and fast service
  • OA
    Otis Ashby
    Oct 27, 2025
    2.0
    You can tell this location is under new management. If you thought service was poor before with the lady with pink hair, it has declined even further. My first online order was missing bacon and overall the customer service feels less friendly, more transactional and less attentive than it used to be.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Champlain Square?

The Subway restaurant is located at 7176 Kerr Street, Vancouver, BC, V5S 4W2, Champlain Square.

What are the opening hours of the Subway at Champlain Square?

The Subway is open Monday to Tuesday from 7:30 AM to 10:00 PM, Wednesday to Friday from 7:30 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.