Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vancouver Subway® Restaurant at 1055 Canada Place Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional behavior from staff members, leading to a negative experience.
Service Efficiency
While some staff members were praised for handling busy periods well, overall staffing levels during peak hours were criticized, resulting in long wait times.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others found the food to be stale or poorly prepared.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
Customer Service
There were numerous complaints about poor customer service, including refusal to assist with basic requests like restroom access.
JK
Janak Kundu
2 days ago
4.0
Amazing location with a nice view. Seating capacity is a little low. Staff is helpful and welcoming. A big window to have a great view while having your food. Lot of space to sit outside the Subway. Walking distance to all the good places in Vancouver downtown. Clean washrooms. No availability of a good parking spot nearby.
L
Lae `
Jan 25, 2026
1.0
My first and last visit to this establishment was for the reason below.
How Management trained, empowered, and inspired their staff members is fully displayed in day-to-day operations. Subway’s "your way" philosophy is lost to this location.
The staff member prepared sandwiches and handled checkout, oblivious to Subway's philosophy and the reasons customers entered Subway locations.
My friend and I ordered two footlong to-go:
1.) Turkey with cheese. Because I only wanted two vegetables, cucumber and spinach, I requested a larger quantity. The staff member reluctantly put a couple more leaves and a couple of slices of cucumber. When I requested, “Could you please put more of them?” she pushed the footlong to the sauce section. She did not make eye contact and continued to hide behind her cap. I stopped asking anything.
2.) Meatball sub. Requested a couple of toppings: green pepper and onions only. In the same manner, the staff member was truly reluctant to put more quantity. My friend said that oil is good for sauce. Unfortunately, this location does not have oil, so my friend asked, “What kind of sauces are available?” The staff member refused to answer, but pointed to the sauces area and stood still for an answer. Not making eye contact at all, hiding behind the cap. My friend replied, "Let me get my glasses out so I can read them.”
*** How is the Management treating their staff, to the point where the enjoyment of making Beautiful Footlong is such a drag? It is clear that the staff do not want to be there. ***
GS
Gurjot Singh
Jan 8, 2026
1.0
Ashmeet deserves full credit for how she handled the rush around 12:15 pm. There was a huge lineup and she was working completely alone, making sandwiches and taking payments at the same time. She managed everything efficiently and stayed professional despite the pressure.
However, this situation is unacceptable from the company's side. This is peak lunch hour, and having only one employee scheduled is poor management. The wait time was very long, and we were late for our train because of the rush. No employee should be expected to handle this volume of customers alone, and customers shouldn't have to wait this long.
Ashmeet did an excellent job, but Subway needs to staff properly during busy hours.
KK
Khushpreet Kaur
Dec 27, 2025
1.0
We had a mobile order with 6 items and as i know they should pack the online orders in bag and have it ready to go but the girl even didnt say hy and she gave me the food in hand how i sm suppose to carry 3 bottles of drink 2 footlongs and 2 bags of chips in hand when i asked for bag she place the bag at front and left. And yes this worst service is from miss jaspreet owner should pay attention literally bad staff
KK
KHUSHDEEP KAUR
Oct 6, 2025
1.0
The front girl was rude. Didn’t make good sandwich. Just got 2 onion rings in foot long.
Subway is located at 1055 Canada Place Way, Unit 32, Vancouver, BC, V6C 0C3, inside the Vancouver Convention Centre W.
What are the opening hours for this Subway location?
This Subway restaurant is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway serve here?
This location serves breakfast, lunch, and dinner.
Can I order Subway online or through an app?
Yes, you can order online or via the Subway app for quick and easy service, including delivery and curbside pickup.
What payment options are accepted at this Subway?
This Subway location accepts American Express, Discover, MasterCard, and Visa.
Does this Subway offer dine-in and catering services?
This Subway offers dine-in service and can help with catering needs, though it does not have drive-through service.
What types of food can I expect at this Subway?
You can enjoy sandwiches like Footlongs and 6” subs, wraps, salads, fresh-baked bread, fresh-cut veggies, proteins, and cookies.
What can I do near Subway at Vancouver Convention Centre W?
Nearby you can visit Uno Gelato for dessert, explore EarthDaily Analytics if interested in tech and business, or relax at Steve's Poké Bar for a fresh salad bowl.
Are there any popular pubs or bars near this Subway?
Yes, Mahony & Sons Burrard Landing and Mahony's Tavern are nearby spots to enjoy a drink after your meal at Subway.
What nearby attractions might I check out after visiting Subway?
You can visit The Drop sculpture for some art, stop by Snowggle Gifts Waterfront Store for souvenirs, or visit the Rocky Mountaineer Vancouver Guest Centre for travel information.
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