Save-On-Foods

3.5
898 reviews

About

Gourmet Grocery StoreGrocery Store

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
1688 Salt Street, Vancouver, BC
V5Y0E4, Canada

Hours

Reviews

3.5
898 reviews
5 stars
242
4 stars
282
3 stars
171
2 stars
81
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many reviews highlighting rude or indifferent staff.

Product Quality

Numerous customers reported issues with the freshness and quality of produce and other food items, including expired products and poor hygiene.

Pricing

Many reviews mention that prices are excessively high compared to competitors, leading to dissatisfaction among customers.

Store Environment

While some customers appreciate the store's cleanliness and layout, others noted issues with long lines and inadequate staffing during busy hours.

Selection

Customers expressed disappointment with the limited selection of organic and high-quality products, especially after the rebranding to Save-On-Foods.
  • D5
    Diego 514
    Nov 8, 2025
    1.0
    would rate 0 if I could.. OVERPRICED, got even worst since their rebrand; rather drive to IGA, Choices or Fresh Market for fresher meats and more decent prices, worst cash grab in OV pretending to "save on foods"; insane lying, save your hard earned dollars for somewhere else 🤮
  • DR
    Deb Rudo
    Oct 28, 2025
    5.0
    Was getting some salmon filets and asked the courteous fellow behind the counter if he could remove the skins. He was willing and did a perfect job. So nice to have such personal and gracious service. Thanks, Soban!
  • OL
    orianna lacey
    Sep 16, 2025
    5.0
    Great local grocery with all the things I need for guests on charters! I especially love the location since it’s so close to Vancouver yacht life charters - female owned and operated!
  • BR
    Barbara Richardson
    Aug 30, 2025
    1.0
    The store has removed the Pet Parker. What a terrible decision. Great way to alienate your customers.
  • JC
    Jonathan C
    Aug 24, 2025
    1.0
    As this is a walking neighbourhood and this is the only grocery, I frequently visit this shop and every time I go in I leave disgusted, disappointed, and frustrated. Today it was the purple yams: they are rotting on the shelf, which is designed in such a way that the spoiled majority are hidden from view of customers and presumably restockers. Along with the usual accoutrement of flies inhabiting the onions the hygiene of the produce section at this store is seriously worrisome. Recently, I observed palettes of dairy left in the aisle during a morning shop. I returned later in the day the same palette was still there, their contents presumable now unsafe for unknowing customers.

Frequently Asked Questions About Save-On-Foods

What are the regular operating hours for Save-On-Foods in Vancouver?

Save-On-Foods in Vancouver is open daily from 7:00 AM to 10:00 PM.

Are there any special holiday hours for Save-On-Foods?

Yes, on December 24 and 31, Save-On-Foods is open from 7:00 AM to 6:00 PM; on December 25 it is closed; on December 26 and January 1 it operates from 8:00 AM to 6:00 PM.