Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.
Pricing
Many customers find prices to be high and not reflective of the quality, leading to perceptions of price gouging.
Store Conditions
Frequent complaints about long lines, understaffing, and unpleasant smells in the store.
Product Quality
Concerns about the freshness and quality of produce and other food items, with reports of spoiled goods.
Store Layout
Customers express dissatisfaction with the store layout, finding it confusing and difficult to navigate.
MB
Marc Brummer
Nov 15, 2025
2.0
Overpriced. Can find same items for cheaper at other stores.
LL
L L
Nov 2, 2025
5.0
Just a quick note to say kudos to whoever hired Ekta at Save-On on Main St. She works in the bakery section and totally relieved me of stress.
She went out of her way to accommodate me for a last minute birthday party. I came in looking for an angel food cake at 7 PM the night before a birthday lunch.
Very helpful, very professional and a credit to the Company. I will shop here more often! Thanks, Ekta!
JP
J P
Oct 25, 2025
1.0
One of the worst save on foods stores in Vancouver.
The service is not great, and the clientele that go to this store are embarrassing.
Long lines, disorganized store and strange policies. Apparently bottle returns are limited to only brands they sell in their store?… never heard of that in any other grocery store.
AG
Alanna Dare Gammage
Oct 23, 2025
1.0
I was over-charged yesterday (Oct 22) at the till closest to customer service. Something was wrong with the scale - when I asked about one item it was corrected (a four dollar jalapeno!!) , but the cashier didn't check anything else, and I was in a rush. Later that evening my partner and I weighed the veggies I bought against the receipt and they were all lighter than the receipt itemized. I'm going to actively avoid Save-On as much as possible now, and you should check your scales!
AS
Amandeep Pajit Singh
Oct 15, 2025
1.0
When I come in this store, it smell like burned food, not very nice smell. The line always so long, I wait long time just to buy few things. The workers here look so tired and stressed, they try their best but you can see they not happy. I feel bad for them because they work so hard and still get small pay. They should get at least $30 an hour for what they deal with every day.
so many rude and upset people.
The owner must be very greedy,
making big money while workers struggle.
Not good feeling shopping here.
What are the regular opening hours of Save-On-Foods at 2949 Main Street, Vancouver?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours such as closing on December 25 and reduced hours on December 24, 26, 31, and January 1. Please check specific dates for exact hours.
Where is Save-On-Foods located in Vancouver?
Save-On-Foods is located at 2949 Main Street, Vancouver, BC, V5T3G4, Canada.
Can I pay with a debit card at Save-On-Foods on Main Street?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods offers organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 604-873-8377.
What nearby places can I visit after shopping at Save-On-Foods on Main Street?
After your visit to Save-On-Foods, you can explore nearby places like Centrepoint Mall for shopping or stop by Forecast Coffee for a café experience.
Are there nearby pet stores close to Save-On-Foods?
Yes, Tisol Pet Nutrition & Supply Stores and Pet Valu are pet stores nearby where you can find supplies for your pets.
Is there a pharmacy near Save-On-Foods for additional health needs?
Yes, The Pharmacy Main Street, Pharmasave, Pharmasave Lions Gate, and Pure Pharmacy - Main Street are nearby pharmacies.
How can the nearby bus stop help me reach Save-On-Foods?
Bus Stop 50241 is located near Save-On-Foods, providing convenient public transit options to reach the store on Main Street.