Customers consistently reported high prices, often feeling that they were being overcharged compared to other grocery stores.
Selection
Many reviews highlighted a significant decline in product selection and quality, particularly in the produce section, since the store transitioned from Buy-Low to Save-On.
Staff Service
While the staff received praise for being friendly and helpful, there were complaints about understaffing and long wait times at checkout.
Customer Experience
Overall shopping experience has deteriorated, with customers expressing disappointment over the store layout, stock issues, and the transition from Buy-Low.
Community Sentiment
There is a strong sentiment among customers wishing for the return of Buy-Low, indicating dissatisfaction with the changes made under Save-On.
ZZ
Zahava
5 days ago
2.0
The checkout lanes are miserable.
PK
Praise Kingsley
Nov 9, 2025
3.0
Their fresh fruit juices are really good
DS
Derek Soutar
Nov 8, 2025
1.0
Cashier accidently scanned someone else's items on my bill and then got mad when I asked her to take them off. Completely uncalled for.
MG
Modern Day Doors & Gates
Nov 3, 2025
5.0
Great stuff. Fresh produce.
PD
Paul Donovan
Oct 17, 2025
5.0
Whenever I’m in the neighbourhood and hungry, this is my go to place for their delicious chicken pot pies. It’s a reasonably priced medium sized tasty lunch. The cashiers are efficient and friendly.
Save-On-Foods is located at #200 - 370 Broadway E, Vancouver, BC, V5T4G5, Canada.
What are the opening hours of Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special holiday hours?
Yes, Save-On-Foods has special hours on holidays such as closing on December 25th and reduced hours on December 24th, 26th, 31st, and January 1st.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by calling +1 604-872-5776 or emailing customer_service@saveonfoods.com.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells both organic products and prepared food items.
What nearby grocery stores are located close to Save-On-Foods?
Buy-Low Foods, which offers groceries and bakery items, is located near Save-On-Foods, making it convenient for customers seeking additional food options.
Are there any nearby mobile phone and telecommunications stores near Save-On-Foods?
Yes, nearby stores include NextGen Mobile, Freedom Mobile, Fido, Rogers, and Fast Cell Repair, providing a range of mobile phone and telecommunications services.
What shopping centers and retail stores are close to Save-On-Foods?
Kingsgate Mall is nearby, along with retail stores like Golden Leaf Jeweller, Reitmans, Mark's, Ardene, and others for diverse shopping needs.
Are there any cafes or dining options near Save-On-Foods?
Yes, several nearby places include Sugarcane Bistro and Juicebar, Chai69 Cafe, and Yellow-Quill Cafe, ideal for grabbing a coffee or meal before or after shopping.