Business Details
About
Grocery StorePharmacyOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
455 reviews
5 stars
209
4 stars
121
3 stars
58
2 stars
23
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with reports of unfriendly staff, long wait times, and inadequate assistance at checkout.
Quality and Pricing
Customers expressed dissatisfaction with the quality of produce and high prices, often comparing them unfavorably to competitors.
Store Cleanliness
Feedback indicated a decline in cleanliness, with multiple mentions of unsanitary conditions in the store.
Store Layout
Several customers criticized the store layout, describing it as confusing and poorly organized, which contributed to a frustrating shopping experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted the store's good selection of products.
- BGBEN GEORGE6 days ago4.0Good place for groceries.
- ISIsa SzetoJan 2, 20262.0Cramped store and mid customer service. I just want to get out of there when I'm there.
- EFElla FJan 2, 20261.0Two stalks of celery and a bag of peppers was $22. And I might have bought it by the stupid self checkout required assistance to process the purchase. and nobody was around to fix it. So I’ll buy overpriced produce somewhere else.
- ZWZhikun WangOct 26, 20251.0My son and his friend rode their bikes to this place and the cashier gave them five dollars less for change
- CACrispin AngOct 12, 20251.0Serious customer service training desperately needed in this store. When they first opened, the store was really good. Now it is filthy and incredibly appalling. Never enough cashiers here that you have to wait in long lines. . Most things - compared to No Frills or Superstore - are over priced. Produce is probably the most expensive in the city but poor in quality. The store should be renamed " Over Spend On, not Save on. Due to their high prices, they purportedly offer " price match" but you would be a fool to believe them as they find every reason to deny you. Most staff are unfriendly; some outright disrespectful. Enough said, I think. I am not surprised that they get so many bad reviews. I read the bad reviews and they are all true. This place is abysmal.
Frequently Asked Questions About Save-On-Foods
What are the regular operating hours of Save-On-Foods in Vancouver?
Save-On-Foods in Vancouver is open every day from 7:00 AM to 10:00 PM.
Are there any special hours or closures during the holidays?
Yes, Save-On-Foods has special holiday hours: it is closed on December 25, opens from 7:00 AM to 6:00 PM on December 24 and 31, and from 8:00 AM to 6:00 PM on December 26 and January 1.
What is the physical address of Save-On-Foods Vancouver?
The store is located at 6455 West Boulevard, Vancouver, BC V6M 3W4, Canada.
Does Save-On-Foods accept debit card payments or is it cash-only?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer organic and prepared food items?
Yes, Save-On-Foods sells both organic products and prepared food.
What categories does Save-On-Foods fall under?
Save-On-Foods is categorized as a grocery store, pharmacy, and part of the Overwaitea Food Group.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 604-264-0214.
Are there nearby pharmacies or health-related facilities near Save-On-Foods?
Yes, Save-On-Foods Pharmacy is located nearby, offering convenient access for combined grocery and pharmacy needs.
What nearby fitness options are available around Save-On-Foods?
Nearby fitness options include Allison Bilyk sports club and Club Pilates studio, ideal for customers looking to combine grocery shopping with fitness activities.
Which beauty and wellness services can I find close to Save-On-Foods?
Close to Save-On-Foods, you can find several beauty and wellness services such as Eclat Skin Care Aesthetics, Masoo Hair Design, Julie Nails, Silken Lum Beauty Bar, and Salon West Inc.