Customers frequently reported issues with expired or spoiled food, particularly in the produce and deli sections.
Pricing Concerns
Many reviews highlighted that prices are significantly higher compared to nearby competitors, leading to dissatisfaction among customers.
Staff Performance
Feedback indicated inconsistent staff performance, with some cashiers being unhelpful or distracted, while others received praise for their friendliness.
Store Cleanliness
The store was generally described as clean and well-organized, although some customers noted issues with product freshness.
Customer Experience
Several customers expressed frustration with long wait times at checkout and poor customer service, particularly regarding assistance and product availability.
FY
Fiona Young
3 days ago
3.0
Shop here multiple times a week since the opening. The staff is helpful, but this location is constantly short staffed and the prices are never consistent on Thursdays or even Fridays, so always check your receipts. Any peak time in the afternoon you’ll find a long line at the checkout. The selection isn’t as nearly complete as other Asian supermarkets or even other locations of PriceSmart itself. There is no fresh seafood department or any Chinese deli, and I can’t even find the flyer feature shrimp.
RD
ray doulat
5 days ago
5.0
Lady named Yasi that works here is one of the most helpful and kindest people I have ever met. This place is VERY lucky to have her!
BP
Boyd Pham
Nov 5, 2025
2.0
Take transit or walk. This corner is the most obscure for vehicle traffic with zero street parking except for underground; which, by the way, is $3.80 per hour via the Indigo parking app. Free parking if you spend $10. Except I couldn't spend $10 because they didn't even have fresh Vietnamese pho rice noodles, only dried. So glad I stopped by what I assumed was a convenient, asian-centric market but wasted my time and money. It was devoid of customers at 2PM on a Tuesday too. Instead I stopped off at Sungiven on Broadway which not only had the fresh rice noodles I wanted, but has free parking without apps or reimbursements. Also, $15 for cold, deep-fried lemon chicken from the deli?
KC
Kristy Chopyk
Oct 21, 2025
1.0
I wanted to bring a couple of concerning issues to your attention regarding my recent visits to your store:
I’ve noticed that your cashier, Jasmeen, seems distracted while on customer service. I have seen her using her phone multiple times while working, which impacts the service experience.
Shoplifting in the store has become increasingly noticeable. I’ve witnessed customers filling baskets and carts and leaving through the back without paying. It appears there is no security presence in that area, which is troubling for paying customers. When I’ve mentioned this to cashiers, I was told that “there is nothing they can do” due to store policy. This creates the impression that theft is not being actively addressed, which doesn’t seem fair to paying customers.
I hope you can look into these issues to ensure both staff performance and customer experience are maintained at a high standard.
Thank you for your attention to this matte
CY
Chris Yeung
Oct 21, 2025
5.0
There is a parking lot available for the building. This PriceSmart has a nice view of the street below. They carry many Asian foods, cooked foods, baked goods, etc. they also carry some clearance items such as bread. The store is bright and tidy.
PriceSmart Foods is open every day from 8:00 AM to 9:00 PM, with adjusted hours on certain holidays.
Where is PriceSmart Foods located?
PriceSmart Foods is located at 288 Broadway E, Vancouver, BC, V5T0H7, Canada.
What type of products does PriceSmart Foods offer?
PriceSmart Foods offers authentic Asian products with reliable prices, service, and standards.
Does PriceSmart Foods sell organic products?
Yes, PriceSmart Foods offers organic products.
Can I pay with a debit card at PriceSmart Foods?
Yes, PriceSmart Foods accepts debit card payments; cash-only is not required.
Does PriceSmart Foods have prepared food available?
Yes, PriceSmart Foods sells prepared food items.
What are the holiday hours for PriceSmart Foods around Christmas and New Year's?
On December 24th, 26th, and 31st, PriceSmart Foods is open from 8:00 AM to 6:00 PM. It is closed on December 25th. On January 1st, it is open from 8:00 AM to 6:00 PM.
Are there other grocery stores near PriceSmart Foods?
Yes, nearby grocery stores include Nesters Market and Home on the Range Organics, offering additional options for your shopping needs.
What nearby restaurants can I visit before or after shopping at PriceSmart Foods?
Nearby restaurants include Poke Bar, Pokebar Canada, Freshii, and Quesada Burritos and Tacos, offering a variety of cuisine choices in the area.
Are there any nearby coffee shops around PriceSmart Foods?
Yes, Starbucks and Our Town Café are nearby options where you can enjoy coffee and relax during your visit.