New York Fries Pacific Centre

3.0
180 reviews
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Business Details

700 West Georgia Street, Vancouver, BC
V7Y 1E8, Canada
(604) 681-4930
http://www.newyorkfries.com
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About

Restaurant
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

New York Fries Pacific Centre
700 West Georgia Street, Vancouver, BC
V7Y 1E8, Canada

Hours

Reviews

3.0
180 reviews
5 stars
62
4 stars
24
3 stars
17
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff, particularly the manager.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning issues like undercooked fries, incorrect orders, and poor portion sizes.

Positive Experiences

Despite the negative feedback, some customers enjoyed the food and service, praising the freshness of the fries and the friendliness of certain staff members.

Inconsistency

There were mixed reviews regarding food consistency, with some customers receiving great meals while others reported stale or poorly prepared food.

Cleanliness Concerns

Several customers raised concerns about cleanliness, including unsanitary food preparation practices and dirty dining areas.
  • SS
    Sukhpreet Singh
    Nov 17, 2025
    2.0
    I order snack size classic poutine and got really dissatisfied with your food. The gravy and curd were not enough as per the fries. As a result, I had to garbage my half of fries and this has happened with me twice . Half of the fries were fully dry. Kindly take this into your consideration and provide the appropriate toppings as per the size .
  • EE
    Evan
    Oct 7, 2025
    3.0
    Tried the truffle fries , the top layer was super busy and tasty , but the sauces and stuff were not really spread throughout the portion so the flavor got gotted pretty fast. I also found the fries a bit hard , but the portion was pretty good.
  • SB
    sahil Bhangu
    Sep 28, 2025
    1.0
    Manager don’t know how to talk with the customer new york fries are garbage. I’m not going to visit here again.
  • KK
    komalpreet kaur
    Sep 21, 2025
    1.0
    Very bad service by manager. He doesn’t know how to treat or talk to their customers. He is very rude. He gave me cold fries when i ask him to change him and make it hot. He start shouting on me.
  • MO
    M O
    Sep 8, 2025
    1.0
    They gave me mostly the tiny, overcooked scraps of fries instead of real fries, and it just wasn’t good.
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Frequently Asked Questions About New York Fries Pacific Centre

What type of food does New York Fries Pacific Centre specialize in?

New York Fries Pacific Centre specializes in premium fresh cut fries, gourmet poutines, and premium chicken & beef hot dogs made with quality ingredients.

Does New York Fries Pacific Centre offer vegetarian, gluten-free, or vegan options?

Yes, the menu includes vegetarian, gluten-free, and vegan friendly options.