Numerous customers reported rude and unprofessional service, with many expressing dissatisfaction with staff behavior and order handling.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Cleanliness Concerns
Customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions in the restrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service, particularly during late-night visits.
Misleading Hours
Multiple reviews mentioned that the location is not open 24 hours as advertised, leading to frustration among customers.
JI
Jerome Insorio
2 days ago
1.0
Ordered for pick up, waited outside for about 13 minutes only to be told the have yet prepare my food.
JB
Joseph Bagg
Nov 17, 2025
1.0
I once had the same sandwich remade here three times… all because they kept forgetting to add a second egg patty. Fat forward six months, McDonald’s has gotten Google to remove my review, I assume due to me I calling out the vagrancy problem ins this restaurant. During the middle of the day when the managers are in? This place is great. Otherwise good luck. Just had my second egg forgotten AGAIN. When I called to let them know? “Oh I’m sorry, come by for a free sandwich, I’m just off tomorrow so come by day after”
I shouldn’t have to unwrap my sandwich and double check it before leaving.
JW
Jaskaran Waraich
Nov 13, 2025
1.0
I had a very disappointing experience at this McDonald’s. The service from one of the employees named Leoni was extremely unprofessional. Very rude lady
PS
Parminder Singh
Oct 20, 2025
1.0
Service by sara was really bad
DC
David Clark
Oct 11, 2025
5.0
Extra large coffee under $2 dollars keeps me coming back
What are the operating hours of McDonald's at 1701 Robson Street?
McDonald's at 1701 Robson Street is open 24 hours a day, 7 days a week.
Does McDonald's at Robson Street offer drive-through service?
No, this McDonald's location does not have a drive-through service.
What meal services are available at this McDonald's location?
They serve breakfast, lunch, and dinner at this location.
Can I place an order for delivery or in-store pickup at McDonald's Robson Street?
Yes, this location offers both in-store pickup and delivery services.
What payment methods are accepted at McDonald's on Robson Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's Robson Street suitable for families and children?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Where can I find the menu for McDonald's Robson Street?
The full menu is available online at https://www.mcdonalds.com/ca/en-ca/full-menu.html.
Are there any coffee shops near McDonald's Robson Street?
Yes, Starbucks and Daigyo Cafe Robson, both coffee shops, are nearby and great for a coffee stop before or after your meal.
What other dining options are available near McDonald's on Robson Street?
Nearby dining options include Nero Belgian Waffle Bar for breakfast and desserts, Dinesty Chinese Restaurant for Chinese cuisine, and Luigi's Pizza & Panzerotto for pizza lovers.
Are there any convenient services close to McDonald's Robson Street for visitors?
Yes, Cellular Mobile Services - Telus for mobile needs, CoinFlip Bitcoin ATM for currency exchange, and several liquor stores like BCLIQUOR Robson Street are nearby.