McDonald's

3.4
945 reviews
McDelivery Only

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1701 Robson Street, Vancouver, BC
V6G 1C9, Canada

Hours

Reviews

3.4
945 reviews
5 stars
314
4 stars
189
3 stars
194
2 stars
71
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or incorrect items.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty tables and unsanitary restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Misleading Hours

Customers expressed frustration over the location not being open 24 hours as advertised.
  • OC
    Oscar Cho
    Jan 4, 2026
    5.0
    Really appreciate the staff (Jan 3,22:00) for helping me out with the small problem I had with my drink, they went above and beyond, solved my problem and remade it for me even though they didn’t have to. I appreciate it with my heart.
  • KM
    Khurban Mukari
    Dec 15, 2025
    1.0
    i ask them to cook fresh they took back after 2 minutes they give me back my food saying it's fresh they gave me back same back again this restaurant is 🤮🤮🤮🤮🤮🤮
  • EH
    Edward H
    Dec 15, 2025
    3.0
    Utilized my rewards 2000 points to get sugar free medium sized latte (value $3.99) before my reward points expire! This is important! Make sure you use your reward points before they expire! Do not be careless and forget as this is easy to happen because your life is busy or complicated! We all have our faults! The sugar free latte was okay. It was served hot and frothy. It was somewhat sweet however. I thank God and McD for the free latte. Note they must have a low turnover for kid's McHappy meals as they only had Tiny Tan toys which goes back to the summer. They did not have the Grin ch or Adopt Me toy promotions.
  • JI
    Jerome Insorio
    Nov 22, 2025
    1.0
    Ordered for pick up, waited outside for about 13 minutes only to be told the have yet prepare my food.
  • JB
    Joseph Bagg
    Nov 17, 2025
    1.0
    I once had the same sandwich remade here three times… all because they kept forgetting to add a second egg patty. Fat forward six months, McDonald’s has gotten Google to remove my review, I assume due to me I calling out the vagrancy problem ins this restaurant. During the middle of the day when the managers are in? This place is great. Otherwise good luck. Just had my second egg forgotten AGAIN. When I called to let them know? “Oh I’m sorry, come by for a free sandwich, I’m just off tomorrow so come by day after” I shouldn’t have to unwrap my sandwich and double check it before leaving.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1701 Robson Street?

McDonald's at 1701 Robson Street is open 24 hours a day, 7 days a week.

Does McDonald's at Robson Street offer drive-through service?

No, this McDonald's location does not have a drive-through service.