McDonald's

3.2
3353 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2021 Kingsway, Vancouver, BC
V5N 2T2, Canada

Hours

Reviews

3.2
3,353 reviews
5 stars
891
4 stars
699
3 stars
693
2 stars
301
1 star
769

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and a lack of attentiveness from staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the washrooms and dining area.

Food Quality

There were numerous complaints about poorly prepared food, including cold and improperly made items.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, impacting their overall experience.

Order Accuracy

Many customers experienced issues with missing or incorrect items in their orders.
  • ON
    olivia novak
    1 day ago
    3.0
    drive thru but the person who was taking our order swore at us but as a joke and we didn’t really mind but just a heads up because someone might
  • NN
    Niko Nikunj
    5 days ago
    5.0
    Staff Deserve Credit After the Renovation This McDonald’s just reopened after major construction, and the staff are handling it like champs. The new layout is cleaner, faster, and much better for pickups, even if the signage feels confusing at first. That’s not on the team — they’ve been patient, helpful, and working overtime to help everyone adjust. They’ve always been great, and they’re doing their best with a big transition. Give them some credit — they’re running a smooth operation despite the chaos.
  • RL
    R L
    5 days ago
    3.0
    サービスは問題ありません。横の施設?の前でたむろしているウィードかフェンタニルを使用したような人間が店内に入って来てレジで水をせびったり、ゴミ箱を漁ったりしています。それが怖い、話しかけられて対処出来ないと思う方は利用を控えたほうが無難です。
  • DC
    Diego Castro
    Nov 16, 2025
    1.0
    Multiple bad experiences here, customer service is just horrendous
  • CM
    Charles Morley
    Oct 26, 2025
    1.0
    Regularly have to check accuracy here and return to counter and fix. Either items are missing or they are incorrect. They do fix it when i point it out. Did not double check today. My spicy habenero mcchicken is either a junior chicken or very very sad.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on weekdays?

McDonald's is open 24 hours a day, seven days a week, including all weekdays.

Does McDonald's offer breakfast, lunch, and dinner?

Yes, McDonald's serves breakfast, lunch, and dinner.