Customers frequently reported slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and the need for customers to double-check their orders.
Cleanliness
The cleanliness of the restaurant, especially the washrooms, was a common concern, with multiple customers describing them as dirty and unkempt.
Staff Attitude
Customer experiences with staff varied, with some praising helpful employees while others reported rude or unprofessional behavior.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold or poorly prepared items.
NP
Nehemias Perez
5 days ago
3.0
This place is okay. You'll still find people locked in the washroom doing who knows what, so take that into account if you're trying to dine in.
MB
Miles Bennett
5 days ago
5.0
Last thing I expected from a Mcdonalds. Extremely kind staff, food came out piping hot and exactly how I ordered it.
I'll be back many many more times. I'm sure of that.
MA
Moeed Ali
Dec 23, 2025
1.0
Most unprofessional McDonalds I have been too and the slowest as well.
Small order they make you wait for 25-30 mins
PW
Peter Wong
Dec 19, 2025
1.0
They don't confirm your order at the drive thur. At the payment section, they hand over the card machine, then I will confirm my order to make sure I'm paying for my order and not another customer, after they realized it's the wrong order. This happened a few times, you might be paying more or less for another person's order. You always have to confirm.
BC
Britney Cheng
Dec 12, 2025
1.0
I ordered a big Mac combo as well as a junior chicken and a Mcdouble and was sent to the last window of the drive-through. when I arrived they handed me a bag of food and did not ask me to pay. When I told them that I hadn’t paid them, they acted surprised. they repeated my correct order back to me and charged me $20. They handed me a bag of food and when I arrived at home, I realised they had given me someone else’s order valuing at $12. I called the store to express my disappointment and ask for a refund. The manager did not apologize and instead just told me she could not give me a refund. She could only ask me to drive back 20 minutes to get my correct order that they had gotten wrong. I’m gonna dispute it on my credit card and I’ll get my $20 back from TD since McDonald’s can’t help me.
What are the opening hours for McDonald's on weekdays?
McDonald's is open 24 hours a day, seven days a week, including all weekdays.
Does McDonald's offer breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner.
Is there a drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours every day.
Can I get delivery or in-store pickup from this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's have a mobile app I can use to order or get deals?
Yes, you can download the My McD’s App on Android and iOS devices to order and find deals.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and offers a children's menu.
What nearby places can I visit after dining at McDonald's on Kingsway?
You can visit several nearby places including Tim Hortons for coffee, The Tipper Restaurant for more dining options, and the Greater Vancouver Baptist Church.
Are there any convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven Canada and Esso Canada gas stations with convenience stores are nearby, useful for refueling or grabbing essentials.
What local services are close to McDonald's if I need other needs met?
Nearby services include Pacific Medical Clinic for healthcare, Kelly’s Hair Studio for beauty and hair care, and Western Union for financial services.