Numerous customers reported extremely slow service, long wait times, and frequent order inaccuracies, leading to frustration.
Customer Experience
Many reviews highlighted poor customer service, with staff being rude or dismissive, and a lack of accountability for mistakes.
Cleanliness Issues
Several customers noted unsanitary conditions, particularly in the washrooms, which were described as dirty and unkempt.
Food Quality
There were complaints about food being served cold, poorly prepared, or not matching the order, with some customers expressing disappointment in the overall quality.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness, indicating that there are positive experiences to be had.
DS
Don Sewell
Feb 19, 2026
2.0
Typical Mc donalds
MS
Mike Seminerio
Feb 8, 2026
1.0
This location serves people who are intoxicated and walk through the DRIVE THRU. Terrible service and terrible location with FOBs that never get the order right and barely speak English. Don't. Go. Here.
GL
GER LUCAS
Feb 4, 2026
5.0
Friendliness staff the best ive encountered under 6 bucks for a quick lunch cant beat that
NN
Nill Nitu
Jan 31, 2026
1.0
Waiting for delivery order for so long in the door. I never see mcdonalds like this one before. Need to be responsible and Store manager also.
NS
Nagita Sharma
Jan 22, 2026
1.0
Girl name Palak taking orders on drive-thru has no sense how to talk to customers, zero customer service. Let her be home if she doesn’t like to work.
What are the opening hours for McDonald's on weekdays?
McDonald's is open 24 hours a day, seven days a week, including all weekdays.
Does McDonald's offer breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner.
Is there a drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours every day.
Can I get delivery or in-store pickup from this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's have a mobile app I can use to order or get deals?
Yes, you can download the My McD’s App on Android and iOS devices to order and find deals.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and offers a children's menu.
What nearby places can I visit after dining at McDonald's on Kingsway?
You can visit several nearby places including Tim Hortons for coffee, The Tipper Restaurant for more dining options, and the Greater Vancouver Baptist Church.
Are there any convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven Canada and Esso Canada gas stations with convenience stores are nearby, useful for refueling or grabbing essentials.
What local services are close to McDonald's if I need other needs met?
Nearby services include Pacific Medical Clinic for healthcare, Kelly’s Hair Studio for beauty and hair care, and Western Union for financial services.
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