Customers frequently reported slow service, incorrect orders, and a lack of attentiveness from staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the washrooms and dining area.
Food Quality
There were numerous complaints about poorly prepared food, including cold and improperly made items.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, impacting their overall experience.
Order Accuracy
Many customers experienced issues with missing or incorrect items in their orders.
ON
olivia novak
1 day ago
3.0
drive thru but the person who was taking our order swore at us but as a joke and we didn’t really mind but just a heads up because someone might
NN
Niko Nikunj
5 days ago
5.0
Staff Deserve Credit After the Renovation
This McDonald’s just reopened after major construction, and the staff are handling it like champs. The new layout is cleaner, faster, and much better for pickups, even if the signage feels confusing at first. That’s not on the team — they’ve been patient, helpful, and working overtime to help everyone adjust.
They’ve always been great, and they’re doing their best with a big transition. Give them some credit — they’re running a smooth operation despite the chaos.
Multiple bad experiences here, customer service is just horrendous
CM
Charles Morley
Oct 26, 2025
1.0
Regularly have to check accuracy here and return to counter and fix. Either items are missing or they are incorrect. They do fix it when i point it out. Did not double check today. My spicy habenero mcchicken is either a junior chicken or very very sad.
What are the opening hours for McDonald's on weekdays?
McDonald's is open 24 hours a day, seven days a week, including all weekdays.
Does McDonald's offer breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner.
Is there a drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours every day.
Can I get delivery or in-store pickup from this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's have a mobile app I can use to order or get deals?
Yes, you can download the My McD’s App on Android and iOS devices to order and find deals.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and offers a children's menu.
What nearby places can I visit after dining at McDonald's on Kingsway?
You can visit several nearby places including Tim Hortons for coffee, The Tipper Restaurant for more dining options, and the Greater Vancouver Baptist Church.
Are there any convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven Canada and Esso Canada gas stations with convenience stores are nearby, useful for refueling or grabbing essentials.
What local services are close to McDonald's if I need other needs met?
Nearby services include Pacific Medical Clinic for healthcare, Kelly’s Hair Studio for beauty and hair care, and Western Union for financial services.