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McDonald's

3.4
(1204 reviews)

Business Details

101 5728 University Blvd, VANCOUVER, BC
V6T 1K6, Canada
(604) 221-2570
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
101 5728 University Blvd, VANCOUVER, BC
V6T 1K6, Canada

Hours

Reviews

3.4
1,204 reviews
5 stars
363
4 stars
281
3 stars
237
2 stars
87
1 star
236

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, particularly from management.

Cleanliness

The location is frequently described as dirty and poorly maintained.

Order Accuracy

Numerous reviews mentioned issues with missing items or incorrect orders.

Service Speed

Customers experienced long wait times and rushed service, especially during busy hours.

Food Quality

Several reviews noted poor food quality, including burnt items and inconsistent preparation.
  • NS
    nathan scott
    3 days ago
    5.0
    My devotion to McDonald's runs deeper than family ties. Ever since childhood, it has been my sacred, nightly dinner ritual. I’ve ventured out to sample fine dining establishments like Le Crocodile by Rob Feenie, but frankly, they don't even come close to the sheer perfection of the Golden Arches. To top it all off, this culinary masterpiece comes at a mere fraction of the cost.
  • CC
    Cyrus C
    4 days ago
    3.0
    Despite a large number of people waiting, the service ran smoothly and efficiently. Staff managed the crowd well, and the wait time was reasonable considering how busy it was.
  • DY
    dash yt
    Feb 12, 2026
    1.0
    Terrible. Big Mac took 15 minutes, dirty atmosphere and ketchup was out. This place was a disgrace to the McDonalds brand.
  • SP
    Sunny Poon
    Feb 12, 2026
    1.0
    Disappointing customer service. Manager with the head scarf had the worst attitude ever. Clearly didn’t even want to take my order. Not surprised she’s been stuck at McDonald’s for her whole life.
  • HK
    Hedieh Khademi
    Jan 29, 2026
    1.0
    This is the second time I’ve ordered from the UBC McDonald’s and one item from my order was missing. When I called the store to follow up, they said because the order was placed through Uber Eats, it was not their responsibility and that I should either come pick it up myself or contact Uber Eats. What I don’t understand is why this has happened twice in a row, and why there seems to be no proper way to follow up or take responsibility. When I have guests and part of my order is missing, it can genuinely ruin the evening. I am really disappointed with how this was handled and I am honestly expecting a reasonable and responsible explanation.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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