McDonald's

3.4
2980 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3695 Lougheed Hwy, Vancouver, BC
V5M 2A6, Canada

Hours

Reviews

3.4
2,980 reviews
5 stars
842
4 stars
726
3 stars
681
2 stars
216
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, particularly in the drive-thru.

Cleanliness

The restaurant was often described as dirty and in need of maintenance, with complaints about unpleasant odors and unclean dining areas.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing cold or stale items and incorrect orders.

Staff Attitude

Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Location Issues

The location was noted for its outdated facilities and confusing drive-thru setup, contributing to a frustrating customer experience.
  • FU
    Frederick Uzan1
    1 day ago
    1.0
    ONLY DRIVE THROUGH. Why is nobody post reviews that they are only open at the drive through? BE A HUMAN and help others from wasting their time.
  • DL
    Dennis Lam
    Oct 19, 2025
    5.0
    A proper mcds. Trained staff.
  • MH
    May Ham
    Oct 13, 2025
    1.0
    Worse experience ever it was closed today but they said open in Google maps
  • AM
    Alex McCluskey
    Oct 12, 2025
    1.0
    I was there late at night with money and I wanted food but because I wasn’t driving a vehicle, they would not serve me
  • SF
    Shaeli Finnie
    Sep 29, 2025
    5.0
    Stop trying to sell me extra products through the microphone 🎙️. Put signs up little ones to grab peoples attention on new products or things to sell. Overall a pretty standard McDonald's experience, I absolutely hate the reservation lineup, it's a drive through. Not an old fashioned diner you pull up, leave lights on to be helped and wait for a home cooked meal to be made. Reservation lineup means lost business. If you know people either eat lunch at 11-1, or breakfast at 6-9, have stuff ready. Especially if people are getting off work around 4-6 pm.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3695 Lougheed Hwy, Vancouver?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.