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McDonald's

3.3
(3719 reviews)

Business Details

2909 Grandview Hwy, Vancouver, BC
V5M 2E4, Canada
(604) 718-1010
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2909 Grandview Hwy, Vancouver, BC
V5M 2E4, Canada

Hours

Reviews

3.3
3,719 reviews
5 stars
1,005
4 stars
878
3 stars
753
2 stars
288
1 star
795

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with waits of 15-30 minutes for simple orders.

Hygiene Issues

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders, including dietary restrictions not being respected.

Staff Attitude

Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their service while others were described as rude or inattentive.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.
  • AM
    Ajay Maan
    3 days ago
    1.0
    Well, overall the food quality is low my order number is 157 front counter I ordered spicy crispy and spicy veggie both are cold but the crispy was hell cold
  • PG
    Preet Gill
    5 days ago
    1.0
    we ordered food through mobile order in morning around 3 o clock and after that we wait for one hour outside this mcd in -2 degree after during wait one staff member come to 4 times for confirm order and again i wait for 20 minutes after that I didn't take my order just because of that staff. i request you please hire some experienced staff who have manners to communicate because after i argued for my order one of them told that I don't care...... Overall my experience was very bad with staff
  • NR
    Neeraj Rathod
    6 days ago
    1.0
    Faded for like 15 minutes at the counter. People were just busy inside preparing the order and talking internally they did not care, who was outside at the counter because everybody was doing a self order their self order system was slow and I did not see the option to order from there so standing in the line but nobody cared to show up at the kiosk.
  • AT
    Adam Tube
    Feb 2, 2026
    1.0
    Slowest Mcdonald’s I’ve ever been to. They remove your number from the “now serving screen” so their system thinks they’re getting orders out fast meanwhile it takes 15+ minutes to get a simple burger and fries. You can hear the staff hiding in the back talking amongst themselves. go anywhere else
  • LO
    Leanne Ottenbrite
    Jan 30, 2026
    3.0
    The worker cleaning the dining room/hanging out with her friends around 13:30 to 14:30 COMPLETELY GROSSED ME OUT when she HAWKED UP A LUGIE from mid lung and spat it into the garbage from 3 feet away. The non-reaction when I told the staff at the the front counter on our way out was odd. I got a nod, but no apologies, or even an "I understand". Unhygienic and DISGUSTING! This was on January 30/26

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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