Order Accuracy
Numerous customers reported receiving incorrect orders, including missing items and wrong meals.
Customer Service
Feedback highlighted a lack of professionalism and rudeness from staff, particularly towards delivery drivers and during order issues.
Cleanliness
Many reviews mentioned poor cleanliness standards, including dirty tables and restrooms.
Food Quality
Several customers experienced issues with food quality, including overcooked items and food safety concerns.
Service Speed
Customers noted slow service times, particularly during busy periods, leading to frustration.