KFC

3.5
446 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2608 West Broadway, Vancouver, BC
V6K 3T4, Canada

Hours

Reviews

3.5
446 reviews
5 stars
252
4 stars
20
3 stars
15
2 stars
21
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported unsatisfactory food quality, including undercooked chicken, stale items, and incorrect orders.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with the dining area and washrooms.

Staffing Issues

Several customers noted that the location is chronically understaffed, leading to slow service and long wait times.
  • NJ
    Nolan James
    1 day ago
    1.0
    the service was awful. the ordering machines were near broken and the workers attitudes were awful. not gonna come back after this
  • KT
    k t
    Dec 25, 2025
    1.0
    I had an extremely disappointing experience at this KFC location. My order was missing multiple items — the drink, fork, napkins, and even ketchup were not included. When I called the store to report this, the staff member admitted that it was their mistake, but then hung up on me abruptly without offering any apology, refund, or solution. Admitting an error and then ending the call like that is completely unacceptable. The lack of basic items and the rude, dismissive attitude afterward show a serious problem with customer service. I am shocked by how this situation was handled. Is this really the level of service customers are expected to accept? I strongly question how staff at this location are trained. I will not be returning to this location.
  • BM
    BB M
    Dec 24, 2025
    4.0
    Seems a few people had bad experiences but not my case at all. I order on the app as the offers there are cheaper. Food is always standard KFC so decent and they’ve never got my order wrong. The weird thing is the order # the app spits out is always different from their order # at this location. Doesn’t matter as under my name on that scoreboard above. Just strange.
  • AA
    abdullah almegbel
    Dec 13, 2025
    1.0
    The food was just bad. The chicken are tasteless and the bone are black. The crust doesn't exist. It feels like a fake KFC, they don't have the recipe and they trying to replicate it. The coleslaw tasts like paint thinner. The fries, if we can call them fries were saggy and very salty.
  • CS
    Chase Swartz
    Dec 10, 2025
    1.0
    No one at the counter. Only could order at a machine that was very very slow. I got the twister wrap to go. When I got home and opened it the wrap was so stale that it was just cracked up the sides and just completely fell apart. Also didn’t taste very good.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 2608 West Broadway, Vancouver?

KFC is open every day from 10:00 AM to 11:00 PM.

Where is KFC located in Vancouver?

KFC is located at 2608 West Broadway, Vancouver, BC, V6K 3T4, Canada.