Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported unsatisfactory food quality, including undercooked chicken, stale items, and incorrect orders.
Cleanliness
Some reviews mentioned cleanliness issues, particularly with the dining area and washrooms.
Staffing Issues
Several customers noted that the location is chronically understaffed, leading to slow service and long wait times.
NJ
Nolan James
1 day ago
1.0
the service was awful. the ordering machines were near broken and the workers attitudes were awful. not gonna come back after this
KT
k t
Dec 25, 2025
1.0
I had an extremely disappointing experience at this KFC location.
My order was missing multiple items — the drink, fork, napkins, and even ketchup were not included.
When I called the store to report this, the staff member admitted that it was their mistake, but then hung up on me abruptly without offering any apology, refund, or solution.
Admitting an error and then ending the call like that is completely unacceptable.
The lack of basic items and the rude, dismissive attitude afterward show a serious problem with customer service.
I am shocked by how this situation was handled.
Is this really the level of service customers are expected to accept? I strongly question how staff at this location are trained.
I will not be returning to this location.
BM
BB M
Dec 24, 2025
4.0
Seems a few people had bad experiences but not my case at all. I order on the app as the offers there are cheaper. Food is always standard KFC so decent and they’ve never got my order wrong.
The weird thing is the order # the app spits out is always different from their order # at this location. Doesn’t matter as under my name on that scoreboard above. Just strange.
AA
abdullah almegbel
Dec 13, 2025
1.0
The food was just bad. The chicken are tasteless and the bone are black. The crust doesn't exist. It feels like a fake KFC, they don't have the recipe and they trying to replicate it. The coleslaw tasts like paint thinner. The fries, if we can call them fries were saggy and very salty.
CS
Chase Swartz
Dec 10, 2025
1.0
No one at the counter. Only could order at a machine that was very very slow. I got the twister wrap to go. When I got home and opened it the wrap was so stale that it was just cracked up the sides and just completely fell apart. Also didn’t taste very good.
What are the operating hours of KFC at 2608 West Broadway, Vancouver?
KFC is open every day from 10:00 AM to 11:00 PM.
Where is KFC located in Vancouver?
KFC is located at 2608 West Broadway, Vancouver, BC, V6K 3T4, Canada.
What types of food does KFC offer at this location?
This KFC offers fast food with a focus on chicken meals and halal options.
Is KFC at 2608 West Broadway a halal restaurant?
Yes, this KFC location is listed as a halal restaurant.
How can I contact KFC at 2608 West Broadway?
You can call KFC at +1 236-200-0518 for inquiries or orders.
Does KFC offer meal delivery services at this location?
Yes, this KFC location provides meal delivery services.
What health and wellness centers are near KFC on West Broadway?
Nearby health and wellness centers include Semperviva Holistic Health Centre, Beautiful Minds Wellness Center, Nelson Chiropractic and Massage, and Elements Wellness Centre.
Are there any fitness or martial arts facilities near KFC?
Yes, nearby fitness and martial arts options include Callanetics Vancouver, Vancouver Traditional Martial Arts Dojo, Sport Kickboxing Federation Canada, K Fitness, and KFitness Martial Arts School.
What dessert or ice cream places are near the KFC on West Broadway?
Nearby dessert spots include Dairy Queen and Uno Gelato, both ideal for a sweet treat after your meal at KFC.
How can the nearby Limousine services help me when visiting KFC?
The Limousine in Vancouver nearby offers transportation services that can provide convenient and comfortable travel to and from KFC.