Customers generally enjoyed the food, noting it was tasty and well-prepared, though there were some complaints about inconsistencies and issues with specific orders.
Service Issues
Many reviews highlighted poor service experiences, including slow service, rude staff, and problems with order accuracy.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and lack of respect towards customers.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Order Management
There were multiple complaints about difficulties with online ordering and order fulfillment, indicating a need for better management of the ordering process.
TM
Tyrone Moore
2 days ago
1.0
I ordered a 14 family bucket with 2 large fries and 2 large gravies and got a bucket of grease literally the chicken is so greasy there's oil in the bottom of the bucket and the box was falling apart when we got home. We waited a long time for it and we weren't impressed
JT
jane tse
3 days ago
1.0
WARNING: canned pop ordered from this store will be denied a bag and delivered without one
TS
TANPREET SANDHU
5 days ago
5.0
⭐⭐⭐⭐⭐
I had an amazing experience at KFC .The food was absolutely delicious, and the chicken was super fresh and perfectly cooked. You can really taste the quality. The staff was incredibly friendly, professional, and welcoming, which made the whole experience even better. Great service and great food and I’ll definitely be coming back!
LW
Lance W
5 days ago
5.0
The last few times I’ve ordered from this location, everything has been on point. From the chicken to the gravy. Everything tasted hot and fresh, the service was good. My favorite KFC location in the lower mainland.
KO
Kresek Organik
Jan 30, 2026
3.0
Kathy Matheson X KFC collaboration, I felt that the big differentiation is their packaging looks artsy and cool. However the sliders are not slightly different with regular KFC chicken burgers, their highlights should be their special sauce which in my opinion was same as the regular ranch mayonnaise.
Overall was so so.
What are the opening hours for KFC at 960 Granville Street, Vancouver?
KFC at 960 Granville Street is open from 10:00 AM to midnight Monday to Wednesday, until 4:00 AM Thursday to Saturday, and from 10:00 AM to 11:00 PM on Sunday.
Where is the KFC located in Vancouver?
KFC is located at 960 Granville Street, Vancouver, BC, postal code V6X 1L2, Canada.
What type of restaurant is KFC at 960 Granville Street?
KFC is a fast food restaurant specializing in chicken dishes.
How can I contact the KFC on Granville Street?
You can contact this KFC location by phone at +1 778-357-3409.
Does KFC have an official website where I can find more information?
Yes, you can visit KFC's official website at http://kfc.ca for more information.
What are some nearby dining options to KFC on Granville Street?
Nearby dining options include Taco Bell, Donair Spot, Smoke's Poutinerie, Harvey's Restaurants, Döner Stop, Hungry Guys Kitchen and Bar, and Chit Chat Burger Bar, offering a variety of cuisines close to KFC.
Are there any nightlife spots near the KFC on Granville Street?
Yes, Republic Nightclub, The Roxy Cabaret, The Annex, Granville Room, and The Famous Warehouse are popular nightlife venues nearby where you can enjoy bars, clubs, and live music.
What retail stores are located close to KFC at 960 Granville Street?
Nearby retail stores include ALDO, Aldo Outlet, and Body Energy Club, offering shoes, supplements, and organic products respectively.
If I'm visiting KFC, are there any nearby convenience stores or coffee shops?
Yes, 7-Eleven Canada and Cold Stone Vancouver are close by, offering convenience items, coffee, and ice cream.
Can I visit any beauty salons or spas near KFC on Granville Street?
Nearby beauty and spa services include ML Makeup Artistry, Male Essentials barber and beauty salon, and NIC Spa.