Customers reported inconsistent food quality, with some enjoying the chicken while others found it unappetizing or poorly prepared.
Service Speed
Many reviews highlighted slow service, with long wait times reported even during off-peak hours.
Customer Service
Mixed feedback on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including food debris and a general lack of cleanliness.
RJ
Ritika Jain
2 days ago
5.0
Tasty food
FV
Faisal Virji
6 days ago
3.0
Food was good, but when I opened up my box, you can see the bone in the chicken, like a bite was taken out. Also someone in the KFC had their rear hanging out a bit and looked like they’d thrown up around the trash
GU
Grawer Unlimited
Dec 25, 2025
1.0
I genuinely struggle to find words for how poorly this place is run.
I attempted to place an order online through three different apps, and none of them worked.
When I tried using the in-store ordering tablet, half of the menu was missing.
Finally, when I approached the cashier to place an order, the staff looked at me, said I should have ordered online, and walked away.
The staff behave like people from the jungle, as if they have never seen other humans before and have no idea how to interact with them.
A restaurant that makes ordering food this difficult and treats customers like an inconvenience should seriously rethink how it operates
RR
Rob
Dec 11, 2025
1.0
I order online and this is the closet kfc to me. It sucks. I’m 63 been eating kfc since childhood. The bucket of chicken doesn’t even look appetizing. The skin is very moist and pale looking. The grease in the bucket? Let it rest on racks before packaging please. The gravy is unpredictable. Inconsistent taste.
LM
Landen Mann
Dec 10, 2025
1.0
I watched the manager put his hands in his butt and then try and server me food after and was trying to agree with me about getting my food for free or discount his name is Evan a white dude kinda build like he goes to the gym I'd suggest not ordering there anymore
What are the opening hours for KFC at 960 Granville Street, Vancouver?
KFC at 960 Granville Street is open from 10:00 AM to midnight Monday to Wednesday, until 4:00 AM Thursday to Saturday, and from 10:00 AM to 11:00 PM on Sunday.
Where is the KFC located in Vancouver?
KFC is located at 960 Granville Street, Vancouver, BC, postal code V6X 1L2, Canada.
What type of restaurant is KFC at 960 Granville Street?
KFC is a fast food restaurant specializing in chicken dishes.
How can I contact the KFC on Granville Street?
You can contact this KFC location by phone at +1 778-357-3409.
Does KFC have an official website where I can find more information?
Yes, you can visit KFC's official website at http://kfc.ca for more information.
What are some nearby dining options to KFC on Granville Street?
Nearby dining options include Taco Bell, Donair Spot, Smoke's Poutinerie, Harvey's Restaurants, Döner Stop, Hungry Guys Kitchen and Bar, and Chit Chat Burger Bar, offering a variety of cuisines close to KFC.
Are there any nightlife spots near the KFC on Granville Street?
Yes, Republic Nightclub, The Roxy Cabaret, The Annex, Granville Room, and The Famous Warehouse are popular nightlife venues nearby where you can enjoy bars, clubs, and live music.
What retail stores are located close to KFC at 960 Granville Street?
Nearby retail stores include ALDO, Aldo Outlet, and Body Energy Club, offering shoes, supplements, and organic products respectively.
If I'm visiting KFC, are there any nearby convenience stores or coffee shops?
Yes, 7-Eleven Canada and Cold Stone Vancouver are close by, offering convenience items, coffee, and ice cream.
Can I visit any beauty salons or spas near KFC on Granville Street?
Nearby beauty and spa services include ML Makeup Artistry, Male Essentials barber and beauty salon, and NIC Spa.