Customers consistently reported long wait times for orders, often exceeding 30 minutes.
Food Quality
Many reviews highlighted poor food quality, including soggy and overcooked items.
Customer Service
Numerous complaints about rude and inattentive staff, with some customers feeling ignored or disrespected.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and a lack of basic amenities.
ML
Markus LEE
Feb 4, 2026
1.0
10 mins wait to order and took 20 minutes for food to come out, just to be served cold fries. Unbelievable
A
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Feb 1, 2026
1.0
No service. Food taste worse any other fast food crap I've ever eaten. Go somewhere else.
PW
Peshala Wijesinghe
Jan 28, 2026
5.0
Maadan (hope I pronounced it right) was fabulous. We ordered a poutine and were given the wrong one. She came out, explained the mix-up, and still made sure we received the correct order. Excellent service!
DV
Dion Villanueva
Jan 27, 2026
1.0
When I tried the poutine... the cheese curds tasted like rubber, the gravy tasted like sewage pipes and the fries are soggy as hell. On the other hand... the two piece chicken tasted like they rushed this for 2 minutes. The breading looked off because they obviously rushed and had no crispness. I'd honestly rather eat it at home than coming back to this place.
RM
Raj Mukherjee
Jan 24, 2026
1.0
I am writing to express my extreme anger and disappointment with your service after what can only be described as a completely unacceptable experience yesterday. I placed an online order for a Meal for 2 I arrived at the restaurant at the expected pickup time around 8:50 PM, only to be told by your employee that there was no order under my name. No apology, no explanation — just a flat denial. I was then forced to stand there and wait for 35 full minutes while the staff supposedly "checked" something that clearly never existed in your system. During this entire time, I received zero updates, zero courtesy, and zero sense that anyone actually cared about the situation. This was not a minor inconvenience — I was late for my work shift because of your company's failure, which caused me real professional stress and potential consequences. Your online ordering system took my money without hesitation, but when it came to delivering the product I paid for, the entire process collapsed. This is not how a global brand like KFC should treat paying customers. I feel cheated, disrespected, and completely let down. I will escalate this to consumer protection authorities, post detailed reviews on Google, Trustpilot, & social media.
What are the operating hours of KFC at 2190 Kingsway, Vancouver?
KFC at 2190 Kingsway, Vancouver is open from 10:00 AM to 12:30 AM from Monday to Saturday, and from 10:00 AM to 11:00 PM on Sunday.
Where is KFC located in Vancouver?
KFC is located at 2190 Kingsway, Vancouver, BC, V5N 2T5, Canada.
What type of food does KFC at 2190 Kingsway offer?
The restaurant specializes in fast food, particularly chicken dishes, and is also a halal restaurant offering meal delivery services.
How can I contact KFC at Kingsway, Vancouver?
You can contact KFC at 2190 Kingsway, Vancouver, by calling +1 604-438-0355.
Does KFC in Vancouver offer online ordering?
Yes, you can place orders online through their website at http://kfc.ca.
Which nearby Asian restaurants can I visit near KFC on Kingsway?
Near KFC, you can visit several Asian restaurants including Happy Family Restaurant, Hai Chi Em, and Crab Hot Lau, offering Chinese, Vietnamese, and Asian cuisine.
Are there supermarkets near KFC on Kingsway for grocery shopping?
Yes, nearby supermarkets include T&T Supermarket, La Tiendita de Valentina, and El Kiosko Latino, convenient for grocery shopping before or after your KFC visit.
What nearby services are available if I visit KFC at Kingsway?
Close to KFC, you can find services like Scotiabank for banking, Alta Dental Studio for dental care, and Mr. Rent-A-Car for car rentals.
Is there a place nearby KFC where I can enjoy coffee or watch live sports?
Yes, Serra Bar and Cafe Live Sports is a nearby spot where you can enjoy coffee, play pool, and watch live sports games.
What is a recommended alternative nearby restaurant to KFC for seafood lovers?
For seafood, you can visit New Mandarin Seafood Restaurant or 時代文華海鮮酒家, which are nearby Chinese seafood restaurants offering great options.