Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nora and Anmol for their exceptional service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the meals while others reported issues like stale food and poor preparation.
Service Speed
Numerous reviews indicated long wait times for orders, both in-store and for delivery, often attributed to being understaffed.
Cleanliness
Several customers noted cleanliness issues in the dining area and with food preparation, suggesting a need for better maintenance.
Customer Experience
While some customers had positive experiences, others reported poor service and dissatisfaction with their orders, leading to a divided overall impression.
BN
Bacon Burger Cashew Nuts
1 day ago
5.0
I believe the owner working by herself.. front desk & kitchen! However, KFC tasted very good (good amount of spices & very fresh!), not flat tasting like a couple of other locations! I recommend this KFC location!
JN
Jordan Nguyen
5 days ago
1.0
Fries were cold and sooooo salty, so it went into the garbage. Staff-rude and I thought manager will be better but not. What happened to all the standards that it had in the 80’s? Sandwich-cold and disgusting. -1,000,000 stars. Never again. I should have made an effort to drive to churchs. Boy! What a mistake I made!
AB
april beaver
Nov 11, 2025
4.0
This was so bad we waited for 45 minutes for our food and it still missed our fries there were only 2 guys working so we didn't complain until we got home and opened our bag everything was cold and gross no more KFC for us
JJ
Joseph Jallad
Nov 4, 2025
1.0
I went there and ordered 2 Tuesday specials 1 original and one spicy with and extra piece for both. when I got home they were both spicy and missing the extra piece no napkins or ketchup not the first time this happened. I called kfc and the worker hung up on me. Unfortunately the kfc in vancouver and all over the lower mainland are owned by 1 person and they hire people on work permits that don't know anything. Quality of kfc has gone down the tubes and the owners don't care don't take my word for it look at other reviews.
JB
Jenny Burns
Nov 3, 2025
1.0
Just ordered at 7pm on a Monday night and it couldn’t have been worse. Stale hard twister wrap with stale hard chicken. A chicken popcorn poutine with a tablespoon of gravy. And warm Pepsi. I can’t believe I pay for this food. It’s trash and clearly the staff don’t care.