Many customers reported long wait times for their orders, with some experiencing delays of over an hour.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning employees like Nora and Anmol.
Food Quality
Mixed feedback on food quality; while some enjoyed the taste, others complained about cold, oily, or poorly prepared items.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, with reports of dirty dining areas and poor maintenance.
Delivery Issues
Customers expressed frustration with delivery times and service, indicating that it was often unreliable.
DR
Dane Renaud
3 days ago
2.0
I tried to order popcorn chicken, they lied and said they did not have any popcorn chicken.
Then someone behind me ordered a mash up bowl.
Which contains popcorn chicken and they had it.
I made a scene and they said you can only orser popcorn chicken on the kfc app on your phone...
That is ridiculous to me..
KK
kevin
4 days ago
5.0
Absolutely 👍🏼 The Best KFC: best service and hospitality chickens always fresh 😊 Nora & Aru 💕
MZ
Michael Z Z
Jan 4, 2026
1.0
This is a “slow food” chain. I ordered 25 mins in advance for just a simple burger set but the staff there keeps lying with “5 more minutes”, “3 more minutes” with zero sense of urgency. The staff there cannot be trusted. Unless you have 1 hour to spend , do not order anything from this store. They don’t care
VV
Vegas VE
Dec 27, 2025
5.0
I often go to this location on E. Broadway. I always get great service with a smile from Nora and Rosemie. Food quality is good too. I will continue to visit this location.
NS
Nina Gracia Sarmiento
Dec 20, 2025
5.0
This KFC branch may be small, but it’s very clean and well organized. The staff are friendly, efficient, and clearly know what they’re doing. Orders are handled in a timely manner and the food is always fresh and well done. Overall, a great experience