Many customers praised the friendly and attentive service from staff members like Nora and Rosemie, although some reported issues with staff being overwhelmed.
Food Quality
While some reviews highlighted fresh and tasty food, others complained about poor quality, including soggy chicken and cold fries.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty dining areas and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and delays in service, particularly during busy times.
MM
Me Myself
4 days ago
4.0
Thanks for everything KFC I love you never stop being a lovely cheap place in Mount Pleasent. Plus the workers are really really nice the ladies I saw today we're great.
ID
Imaginary Dragon
6 days ago
1.0
Order was reported as ready at 7:05, itโs 7:50 and still waiting for my orderโฆ.. maybe listing orders as ready before they ready isnโt the best idea.
II
Isabel
Feb 17, 2026
1.0
The service always takes so long no matter what time of day they are always extremely understaffed, people are always in line for way to long and have to wait so much longer for what's supposed to be FAST FOOD its like they are always behind on production of food
EG
Eden Goodarzi
Feb 14, 2026
1.0
Most of bad location abut kfc this location.
with always delay and bad customer service, never ben had here good experience ๐๐ผ๐๐ผ๐๐ผ๐๐ผ๐๐ผ
RJ
Raman Jagga
Feb 12, 2026
5.0
I went to this location yesterday they really provide a grate service and I like their behaviour and way of talking they greet me when I entered into store and they helped me to select best meal. I liked their customer service skills and communication skills.