Brand Certified
Five Guys
4.3(4657 reviews)
Certified by Five Guys β’ Feb 22, 2026
Business Details
635 Robson Street, Vancouver, BC
V6B 5J3, Canada
Certified by Five Guys β’ Feb 22, 2026
(604) 685-1585
Certified by Five Guys β’ Feb 22, 2026
https://restaurants.fiveguys.ca/635-robson-street
Certified by Five Guys β’ Feb 22, 2026
About
Certified by Five Guys β’ Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 635 Robson Street in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys β’ Feb 22, 2026
Hours
Certified by Five Guys β’ Feb 22, 2026
Reviews
4.3
4,657 reviews
5 stars
2,688
4 stars
1,257
3 stars
414
2 stars
134
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on burger quality; some found them juicy and flavorful, while others noted dryness and lack of seasoning.
Fries Consistency
Fries received criticism for being soggy and not crispy, with some customers noting a decline in quality over time.
Service Experience
Service was generally praised for being fast and friendly, though some customers reported issues with order accuracy and staff behavior.
Cleanliness Issues
Concerns raised about cleanliness, particularly in restrooms, with reports of slippery floors and unkempt dining areas.
Pricing Concerns
Many customers felt the prices were high relative to the quality of food, with some stating it was not worth the cost.
- CCCyrus C4 days ago4.0Five Guys is a convenient place for a quick and satisfying meal. The ordering process is straightforward, and the food is prepared fresh. The fries are especially good, hot, and generous in portion size, which really stands out. Everything tasted fresh and well made, making it a reliable option when you want something simple and filling. Overall, a convenient spot with good quality food, especially if you like freshly cooked fries.
- YMyaΔΔ±z martFeb 17, 20263.0Service is pretty terrible. Burgers and fries are great but not many free sauce options. Drinks are standard. Heavy smoke from kitchen which make your clothes smell meat.
- UYUzay YildirimFeb 14, 20263.0Itβs just okay. The burgers themselves are still quite tasty, but the fries now tend to come out soggy and extremely oily, and the seating can feel pretty limited at certain times.
- NNNFeb 12, 20261.0As a first-time customer at Five Guys, I liked the fresh toppings and soft bun, but the patty was very undercooked and looked raw in the center. The texture was mushy and made the burger hard to enjoy. It was a disappointing first experience.
- KKKittyJan 29, 20265.0Asked the cashier if i can order a burger that is similar to in-and-out, but she didn't understand that in-n-out burger is a fast food restaurant in California, so I ordered cheeseburger asked for regular toppings, no pickles. Regular Cajun fries, gravy, and oreo milk shake. It was pricey but the bag was so heavy. The burger π is so big I can't even fit it in my mouth, I had to hide my face when I ate the πto save myself from embarrassment at work. Everything was falling out, but it's still tasty ππ The burger was really delicious n patty was juicy, there was so much liquid my bun was soggy (still tasty) Cajun fries was crispy n yummy, a bit too tasty but i had it with lots of water. There was so much food I couldn't eat the peanuts anymore. It was a very filling meal, well worth a try at least once! Oh yeah, they also gave me a LOT of fries, like so much that my fat burger was buried under the fries like my burger was some sort of hidden treasure in my large bag of fries π ππ
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys β a fast-casual restaurant chain named for the Murrells' five sons β serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries β just smarter packaging thatβs also better for the environment.
Does Five Guys at 635 Robson Street accept reservations?
No, Five Guys at 635 Robson Street does not accept reservations.
What are the operating hours for Five Guys at 635 Robson Street?
Five Guys at 635 Robson Street is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery or pickup services?
Yes, Five Guys offers in-store pickup and delivery services with delivery hours from 10:30 AM to 9:30 PM every day.
Can I customize my burger and milkshake at Five Guys at 635 Robson Street?
Yes, you can customize your burger with over 250,000 options and choose from over 1,000 milkshake combinations.
Does Five Guys offer gluten-free options?
Buns, hot dogs (Canada only), and some condiments contain gluten. However, all sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, so please check the allergen chart for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a mix of peppers, onions, and mushrooms, with optional cheese; it's not a veggie burger patty.
What is the best way to reheat leftover fries from Five Guys?
Reheat leftover fries in a 350Β°F oven or air fryer for 10-15 minutes for the best results.
Are there nearby public offices or services near Five Guys at 635 Robson Street?
Yes, nearby public offices include the Consulate General of Vietnam, BC Vital Statistics, and the Geological Survey of Canada, which may be convenient for visitors before or after dining.
What other dining options are near Five Guys at 635 Robson Street?
Nearby dining options include Meat & Bread sandwich shop and Aladdin Cafe, offering you a variety of meal choices in the area.
Are there any useful services or shops near Five Guys that customers might find helpful?
Yes, FOJ renovation LTD provides home improvement supplies and groceries nearby, and Simon's Bike Shop offers bike rentals and retail services, great for visitors exploring the area.
Brand Certified Facts from Five Guys
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