Five Guys

4.3
4626 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 635 Robson Street in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
635 Robson Street, Vancouver, BC
V6B 5J3, Canada

Hours

Reviews

4.3
4,626 reviews
5 stars
2,668
4 stars
1,254
3 stars
409
2 stars
134
1 star
161

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers for being fresh, juicy, and flavorful, although some noted inconsistencies in quality and preparation.

Service

Customer service received mixed reviews; while some staff were described as friendly and attentive, others were criticized for being slow or unprofessional.

Pricing

Several reviews mentioned that the prices are on the higher side, with some customers feeling that the food did not justify the cost.

Cleanliness

There were complaints about cleanliness, particularly regarding the restroom facilities and overall hygiene practices.

Portion Sizes

Customers appreciated the generous portion sizes of fries and burgers, often noting that a single order could be shared.
  • SH
    Steve Harback
    6 days ago
    4.0
    The burgers and fries here are delicious. This location seems to be packed every time I go. The table space is packed and it's hard to find a seat sometimes. When they're busy, you may need to clean your table if you're lucky enough to get one.
  • EM
    enrique moscoso
    6 days ago
    5.0
    Un lugar perfecto para llegar y comer algo rápido de muy buen sabor, un poco ruidoso, pero está muy bien para la gente joven.
  • PB
    Paulina Bisognin
    Jan 5, 2026
    1.0
    This location on Robson is constantly off line for Uber Eats delivery.
  • NS
    Navitalin Shireda
    Jan 4, 2026
    1.0
    The fries were served directly in the burger bag which made them soggy and greasyand they mixed with the burger Seriously how is this acceptable???
  • SS
    sol
    Jan 1, 2026
    1.0
    I have placed a big schedule order around $250.00 in the morning to be delivered around 1:30 through the Uber eats. I even called to double checked with one of the workers from the restaurant. She said she will check and send the order. Just 30minutes before the delivery, the order was canceled without any notice. When i called them they just hung up the phone. I would never ever order this place anymore. What an amazing service.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.