Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 635 Robson Street in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers praised the burgers for being fresh, juicy, and flavorful, although some noted inconsistencies in quality and preparation.
Service
Customer service received mixed reviews; while some staff were described as friendly and attentive, others were criticized for being slow or unprofessional.
Pricing
Several reviews mentioned that the prices are on the higher side, with some customers feeling that the food did not justify the cost.
Cleanliness
There were complaints about cleanliness, particularly regarding the restroom facilities and overall hygiene practices.
Portion Sizes
Customers appreciated the generous portion sizes of fries and burgers, often noting that a single order could be shared.
SH
Steve Harback
6 days ago
4.0
The burgers and fries here are delicious. This location seems to be packed every time I go. The table space is packed and it's hard to find a seat sometimes. When they're busy, you may need to clean your table if you're lucky enough to get one.
EM
enrique moscoso
6 days ago
5.0
Un lugar perfecto para llegar y comer algo rápido de muy buen sabor, un poco ruidoso, pero está muy bien para la gente joven.
PB
Paulina Bisognin
Jan 5, 2026
1.0
This location on Robson is constantly off line for Uber Eats delivery.
NS
Navitalin Shireda
Jan 4, 2026
1.0
The fries were served directly in the burger bag which made them soggy and greasyand they mixed with the burger Seriously how is this acceptable???
SS
sol
Jan 1, 2026
1.0
I have placed a big schedule order around $250.00 in the morning to be delivered around 1:30 through the Uber eats. I even called to double checked with one of the workers from the restaurant. She said she will check and send the order. Just 30minutes before the delivery, the order was canceled without any notice. When i called them they just hung up the phone.
I would never ever order this place anymore.
What an amazing service.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 635 Robson Street accept reservations?
No, Five Guys at 635 Robson Street does not accept reservations.
What are the operating hours for Five Guys at 635 Robson Street?
Five Guys at 635 Robson Street is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery or pickup services?
Yes, Five Guys offers in-store pickup and delivery services with delivery hours from 10:30 AM to 9:30 PM every day.
Can I customize my burger and milkshake at Five Guys at 635 Robson Street?
Yes, you can customize your burger with over 250,000 options and choose from over 1,000 milkshake combinations.
Does Five Guys offer gluten-free options?
Buns, hot dogs (Canada only), and some condiments contain gluten. However, all sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, so please check the allergen chart for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a mix of peppers, onions, and mushrooms, with optional cheese; it's not a veggie burger patty.
What is the best way to reheat leftover fries from Five Guys?
Reheat leftover fries in a 350°F oven or air fryer for 10-15 minutes for the best results.
Are there nearby public offices or services near Five Guys at 635 Robson Street?
Yes, nearby public offices include the Consulate General of Vietnam, BC Vital Statistics, and the Geological Survey of Canada, which may be convenient for visitors before or after dining.
What other dining options are near Five Guys at 635 Robson Street?
Nearby dining options include Meat & Bread sandwich shop and Aladdin Cafe, offering you a variety of meal choices in the area.
Are there any useful services or shops near Five Guys that customers might find helpful?
Yes, FOJ renovation LTD provides home improvement supplies and groceries nearby, and Simon's Bike Shop offers bike rentals and retail services, great for visitors exploring the area.