Dairy Queen (Treat)

3.9
223 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
438 Robson St, Vancouver, BC
V6B 0H3, Canada

Hours

Reviews

3.9
223 reviews
5 stars
110
4 stars
44
3 stars
26
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.

Product Quality

Ice cream and treats received positive remarks for taste, but there were complaints about incorrect orders and poor quality in some instances.

Cleanliness

The store is generally noted as clean and well-maintained, contributing positively to the customer experience.

Pricing

Many customers found the prices to be high for the offerings, with some expressing dissatisfaction over perceived value.

Order Accuracy

Several reviews highlighted issues with order accuracy, including wrong items and incorrect customization on cakes.
  • SI
    Suarez IG1
    Nov 1, 2025
    5.0
    Had the pleasure of being assisted by member of the team “Sharif” - for our group order. Sharif was tremendously helpful, efficient, and very professional with his service. He took his time to carefully and articulately input the greeting we wanted on each of the many ice cream cakes we purchased - and done an overall exceptional job. Thank you, Sharif - and keep up the amazing work!
  • JK
    James Kjorlien
    Jul 24, 2025
    5.0
    Friendly staff,quick service.
  • DL
    David Liu
    Jul 6, 2025
    4.0
    Pretty chill spot
  • AG
    Aastha Goel
    Jun 4, 2025
    1.0
    Terrible customer service with rude staff.
  • DB
    Dean Bactung
    Jun 1, 2025
    1.0
    My first time buying at this branch and I asked the female employee if they already have the superman cup for the blizzard and she said yes so I bought one and when I saw she's didn't use the superman cup she said it's the only cup they have and that there's no such thing as the superman cup with his face on it. She's saying this with a straight face, a bit rude to be honest. So sad.

Frequently Asked Questions About Dairy Queen (Treat)

What type of treats does Dairy Queen (Treat) at 438 Robson St, Vancouver specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes as their main offerings.

What are the opening hours for Dairy Queen (Treat) on weekdays?

From Monday to Thursday, Dairy Queen (Treat) is open from 12:00 PM to 1:00 AM, and on Friday from 12:00 PM to 2:00 AM.