Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.
Product Quality
Ice cream quality received positive remarks, but there were complaints about incorrect orders and poor food handling.
Cleanliness
The store is generally noted as clean and well-maintained, contributing positively to the customer experience.
Operational Issues
Several customers experienced issues with service availability and order fulfillment, including long wait times and incorrect items.
BB
Bean
Dec 31, 2025
1.0
Supposes to be open at 12 pm but no one is even inside and door is locked.
DB
Dorian Bell
Dec 17, 2025
5.0
Good service. I like the girl that serves me every time I'm there. She's really nice.
She's a great server
SI
Suarez IG1
Nov 1, 2025
5.0
Had the pleasure of being assisted by member of the team “Sharif” - for our group order. Sharif was tremendously helpful, efficient, and very professional with his service. He took his time to carefully and articulately input the greeting we wanted on each of the many ice cream cakes we purchased - and done an overall exceptional job.
Thank you, Sharif - and keep up the amazing work!
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) at 438 Robson St, Vancouver specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes as their main offerings.
What are the opening hours for Dairy Queen (Treat) on weekdays?
From Monday to Thursday, Dairy Queen (Treat) is open from 12:00 PM to 1:00 AM, and on Friday from 12:00 PM to 2:00 AM.
Is the Dairy Queen on Robson Street family-friendly and good for kids?
Yes, this Dairy Queen location welcomes families and is suitable for children.
Does Dairy Queen (Treat) on Robson Street offer free WiFi to customers?
Yes, customers can enjoy free WiFi while visiting Dairy Queen (Treat).
Can I order online or use mobile deals at Dairy Queen (Treat) in Vancouver?
Yes, Dairy Queen (Treat) offers mobile ordering and exclusive mobile deals through their app.
What are the address and contact details for Dairy Queen (Treat) in Vancouver?
The address is 438 Robson St, Vancouver, BC V6B 0H3, Canada and the phone number is +1 604-566-9995.
Which nearby restaurants could I visit before or after enjoying a treat at Dairy Queen (Treat) on Robson Street?
Nearby restaurants include A&W Canada for burgers, Memphis Blues BBQ House for barbecue, and Kinton Ramen Robson for Japanese cuisine.
Are there nearby hotels around Dairy Queen (Treat) for visitors looking to stay overnight?
Yes, The Westin Grand, Vancouver and Hilton Vancouver Downtown are nearby hotels guests might consider.
How can nearby businesses like the Body Energy Club or Bonus Eventus Florist complement a visit to Dairy Queen (Treat)?
After enjoying frozen treats, customers can visit Body Energy Club for health supplements or Bonus Eventus Florist for gifts and floral arrangements, making it a well-rounded outing.
Where can I find parking or ATM services near Dairy Queen (Treat) at 438 Robson St?
The Robson and Richards Building offers parking services, and an RBC Royal Bank ATM is also nearby for customer convenience.