Mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others reported stale or poorly prepared items.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and poor service.
Cleanliness
Multiple complaints about cleanliness, including dirty tables and restrooms, impacting overall customer experience.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over slow service during busy periods.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the vibe while others noted it was uncomfortable or unclean.
JC
Jackson Cummings
Dec 20, 2025
1.0
Lukewarm chicken strips and fries that were stale, cold and tasted like they were 25 minutes old. Completely unappetizing.
GC
Greg Carly
Dec 3, 2025
1.0
Poor customer service.
HY
Hannah Young
Nov 22, 2025
1.0
Honestly I never do this but I had the worst experience here I asked the worker if she could remake a blizzard as it so liquids it was dripping the worker yelled at me repeatedly and told me no it’s not can you not see. Even as I kept calm she continued to yell at me. I work in customer service and under no circumstances should I have been treated that way.
DT
dereoke tissue
Nov 20, 2025
5.0
Service and Atmosphere are so good. Staffs in this DQ are the best, very professional and patient. Keep it up!
XS
Xavia Stone
Nov 1, 2025
5.0
I really love the ice cream cakes here! They taste amazing and the staff are very friendly. If you’re a fan of ice cream, this is the perfect place to get a delicious ice cream cake for your loved one’s birthday celebration.
What are the opening hours of Dairy Queen Grill & Chill?
The location is open from 10:30 AM to 12:30 AM Monday through Saturday, and from 10:30 AM to midnight on Sundays.
Does Dairy Queen Grill & Chill offer facilities for families with children?
Yes, it is family-friendly and offers booster seats, outdoor seating, restrooms, and is wheelchair accessible.
Can customers place orders online or via mobile app at Dairy Queen Grill & Chill?
Yes, customers can place orders online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located?
It is located at 2805 Hastings St E, Vancouver, BC, V5K 2A1, Canada.
How can I contact Dairy Queen Grill & Chill by phone?
You can reach them at +1 604-423-3166.
What category of restaurant is Dairy Queen Grill & Chill?
It is categorized as a Dairy Queen, fast food restaurant, and ice cream shop.
Are there coffee shops near Dairy Queen Grill & Chill where I can visit before or after?
Yes, nearby coffee shops include Tim Hortons, Starbucks Canada, Italia Bakery Vancouver, and Cafe Etico, which are great spots to enjoy a beverage before or after your Dairy Queen visit.
What other fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include KFC, Burger King, and Subway, providing a variety of choices in the vicinity.
Are there fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, nearby fitness and wellness centers include F45 Training Sunrise East Village, Woodland Physiotherapy, and Oxygen Yoga and Fitness, which customers might visit before or after dining.