Dairy Queen Grill & Chill

3.4
381 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2805 Hastings St E, Vancouver, BC
V5K 2A1, Canada

Hours

Reviews

3.4
381 reviews
5 stars
147
4 stars
67
3 stars
48
2 stars
25
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others reported stale or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and poor service.

Cleanliness

Multiple complaints about cleanliness, including dirty tables and restrooms, impacting overall customer experience.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over slow service during busy periods.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others noted it was uncomfortable or unclean.
  • JC
    Jackson Cummings
    Dec 20, 2025
    1.0
    Lukewarm chicken strips and fries that were stale, cold and tasted like they were 25 minutes old. Completely unappetizing.
  • GC
    Greg Carly
    Dec 3, 2025
    1.0
    Poor customer service.
  • HY
    Hannah Young
    Nov 22, 2025
    1.0
    Honestly I never do this but I had the worst experience here I asked the worker if she could remake a blizzard as it so liquids it was dripping the worker yelled at me repeatedly and told me no it’s not can you not see. Even as I kept calm she continued to yell at me. I work in customer service and under no circumstances should I have been treated that way.
  • DT
    dereoke tissue
    Nov 20, 2025
    5.0
    Service and Atmosphere are so good. Staffs in this DQ are the best, very professional and patient. Keep it up!
  • XS
    Xavia Stone
    Nov 1, 2025
    5.0
    I really love the ice cream cakes here! They taste amazing and the staff are very friendly. If you’re a fan of ice cream, this is the perfect place to get a delicious ice cream cake for your loved one’s birthday celebration.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food and dessert specialties at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.

What are the opening hours of Dairy Queen Grill & Chill?

The location is open from 10:30 AM to 12:30 AM Monday through Saturday, and from 10:30 AM to midnight on Sundays.