Dairy Queen Grill & Chill

3.4
379 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2805 Hastings St E, Vancouver, BC
V5K 2A1, Canada

Hours

Reviews

3.4
379 reviews
5 stars
147
4 stars
67
3 stars
48
2 stars
25
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food orders, even during less busy hours.

Cleanliness

The restaurant's cleanliness was a common concern, with many reviews mentioning dirty tables and unsanitary conditions, including issues with the washroom.

Customer Service

While some staff were praised for their friendliness and helpfulness, there were numerous complaints about poor customer service and rude behavior from certain employees.

Food Quality

Food quality varied, with some customers enjoying their meals while others reported issues such as incorrect orders and subpar food preparation.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the ambiance while others noted discomfort due to heat and cleanliness issues.
  • HY
    Hannah Young
    2 days ago
    1.0
    Honestly I never do this but I had the worst experience here I asked the worker if she could remake a blizzard as it so liquids it was dripping the worker yelled at me repeatedly and told me no it’s not can you not see. Even as I kept calm she continued to yell at me. I work in customer service and under no circumstances should I have been treated that way.
  • DT
    dereoke tissue
    4 days ago
    5.0
    Service and Atmosphere are so good. Staffs in this DQ are the best, very professional and patient. Keep it up!
  • JM
    James makau
    Nov 1, 2025
    1.0
    Terrible wait time for a simple meal, will not recommend. They specifically take the sweetest time to prepare a simple burger and most time will come and tell you what you ordered is not ready.
  • XS
    Xavia Stone
    Nov 1, 2025
    5.0
    I really love the ice cream cakes here! They taste amazing and the staff are very friendly. If you’re a fan of ice cream, this is the perfect place to get a delicious ice cream cake for your loved one’s birthday celebration.
  • JC
    June Chow
    Oct 13, 2025
    1.0
    The store increased the price in store during I pick up my online order!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food and dessert specialties at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.

What are the opening hours of Dairy Queen Grill & Chill?

The location is open from 10:30 AM to 12:30 AM Monday through Saturday, and from 10:30 AM to midnight on Sundays.