Customers frequently reported slow service, with long wait times for food orders, even during less busy hours.
Cleanliness
The restaurant's cleanliness was a common concern, with many reviews mentioning dirty tables and unsanitary conditions, including issues with the washroom.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were numerous complaints about poor customer service and rude behavior from certain employees.
Food Quality
Food quality varied, with some customers enjoying their meals while others reported issues such as incorrect orders and subpar food preparation.
Atmosphere
The atmosphere received mixed reviews, with some customers appreciating the ambiance while others noted discomfort due to heat and cleanliness issues.
HY
Hannah Young
2 days ago
1.0
Honestly I never do this but I had the worst experience here I asked the worker if she could remake a blizzard as it so liquids it was dripping the worker yelled at me repeatedly and told me no it’s not can you not see. Even as I kept calm she continued to yell at me. I work in customer service and under no circumstances should I have been treated that way.
DT
dereoke tissue
4 days ago
5.0
Service and Atmosphere are so good. Staffs in this DQ are the best, very professional and patient. Keep it up!
JM
James makau
Nov 1, 2025
1.0
Terrible wait time for a simple meal, will not recommend. They specifically take the sweetest time to prepare a simple burger and most time will come and tell you what you ordered is not ready.
XS
Xavia Stone
Nov 1, 2025
5.0
I really love the ice cream cakes here! They taste amazing and the staff are very friendly. If you’re a fan of ice cream, this is the perfect place to get a delicious ice cream cake for your loved one’s birthday celebration.
JC
June Chow
Oct 13, 2025
1.0
The store increased the price in store during I pick up my online order!
What are the opening hours of Dairy Queen Grill & Chill?
The location is open from 10:30 AM to 12:30 AM Monday through Saturday, and from 10:30 AM to midnight on Sundays.
Does Dairy Queen Grill & Chill offer facilities for families with children?
Yes, it is family-friendly and offers booster seats, outdoor seating, restrooms, and is wheelchair accessible.
Can customers place orders online or via mobile app at Dairy Queen Grill & Chill?
Yes, customers can place orders online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located?
It is located at 2805 Hastings St E, Vancouver, BC, V5K 2A1, Canada.
How can I contact Dairy Queen Grill & Chill by phone?
You can reach them at +1 604-423-3166.
What category of restaurant is Dairy Queen Grill & Chill?
It is categorized as a Dairy Queen, fast food restaurant, and ice cream shop.
Are there coffee shops near Dairy Queen Grill & Chill where I can visit before or after?
Yes, nearby coffee shops include Tim Hortons, Starbucks Canada, Italia Bakery Vancouver, and Cafe Etico, which are great spots to enjoy a beverage before or after your Dairy Queen visit.
What other fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include KFC, Burger King, and Subway, providing a variety of choices in the vicinity.
Are there fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, nearby fitness and wellness centers include F45 Training Sunrise East Village, Woodland Physiotherapy, and Oxygen Yoga and Fitness, which customers might visit before or after dining.