Dairy Queen Grill & Chill

3.6
1115 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2940 Kingsway Ave, Vancouver, BC
V5R 5J3, Canada

Hours

Reviews

3.6
1,115 reviews
5 stars
378
4 stars
294
3 stars
198
2 stars
70
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unhelpful staff, and rude interactions, particularly during peak hours.

Hygiene Concerns

Multiple reviews highlighted poor hygiene practices, including unclean facilities and staff not following proper food handling protocols.

Food Quality

While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including old or improperly prepared items.

Operational Issues

Customers expressed frustration over inaccurate closing hours, unavailability of menu items, and issues with order accuracy.

Positive Experiences

Despite the negative feedback, some customers praised the late hours, specific staff members, and certain menu items like the blizzards.
  • KT
    Kaiya Tsai
    4 days ago
    1.0
    Tried to call them in regarding an online delivery order, they picked up didnt speak to me and refused to pick up for several tries Absolutely a terrible service and experience
  • CC
    chomama77
    Dec 27, 2025
    5.0
    I was very much pleased to have a place to take my nephew to get an after-dinner dessert on Christmas Day. I feel bad for the people that had to work on this day but I very much appreciated there was a place for me to take my nephew
  • OP
    Oakley Peters
    Dec 21, 2025
    5.0
    Jasmeey is amazing
  • IR
    Isabella Rodrigues
    Dec 21, 2025
    2.0
    I ordered two things, a large Cookie dough Blizzard and onion rings. Things started off well with my Blizzard came to me immediately, but from there I had to wait an incredible 15 minutes for my Onion rings. By the time I got them I had finished about 85% of my Ice cream... Quite disappointed
  • KP
    Kyle Penny
    Dec 7, 2025
    5.0
    Very fresh food. My burger was expertly crafted and juicy. Delicious. My son’s chicken strips were hot and fresh and he devoured them. I see some negative reviews here but my experience does not reflect those. One of the freshest burgers I’ve had from DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats can I find at Dairy Queen Grill & Chill in Vancouver?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the opening hours of Dairy Queen Grill & Chill at 2940 Kingsway Ave?

They are open Monday to Saturday from 10:30 AM to 12:00 AM, and Sunday from 11:00 AM to 12:00 AM.