Customers frequently reported slow service, unhelpful staff, and rude interactions, particularly during peak hours.
Hygiene Concerns
Multiple reviews highlighted poor hygiene practices, including unclean facilities and staff not following proper food handling protocols.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including old or improperly prepared items.
Operational Issues
Customers expressed frustration over inaccurate closing hours, unavailability of menu items, and issues with order accuracy.
Positive Experiences
Despite the negative feedback, some customers praised the late hours, specific staff members, and certain menu items like the blizzards.
KT
Kaiya Tsai
4 days ago
1.0
Tried to call them in regarding an online delivery order, they picked up didnt speak to me and refused to pick up for several tries
Absolutely a terrible service and experience
CC
chomama77
Dec 27, 2025
5.0
I was very much pleased to have a place to take my nephew to get an after-dinner dessert on Christmas Day. I feel bad for the people that had to work on this day but I very much appreciated there was a place for me to take my nephew
OP
Oakley Peters
Dec 21, 2025
5.0
Jasmeey is amazing
IR
Isabella Rodrigues
Dec 21, 2025
2.0
I ordered two things, a large Cookie dough Blizzard and onion rings. Things started off well with my Blizzard came to me immediately, but from there I had to wait an incredible 15 minutes for my Onion rings. By the time I got them I had finished about 85% of my Ice cream... Quite disappointed
KP
Kyle Penny
Dec 7, 2025
5.0
Very fresh food. My burger was expertly crafted and juicy. Delicious. My son’s chicken strips were hot and fresh and he devoured them.
I see some negative reviews here but my experience does not reflect those. One of the freshest burgers I’ve had from DQ.
What are the opening hours of Dairy Queen Grill & Chill at 2940 Kingsway Ave?
They are open Monday to Saturday from 10:30 AM to 12:00 AM, and Sunday from 11:00 AM to 12:00 AM.
Does Dairy Queen Grill & Chill in Vancouver provide seating and is it family-friendly?
Yes, the location has seating and welcomes families and children, making it suitable for kids as well.
How can I place an order for pickup at the Dairy Queen Grill & Chill on Kingsway?
You can place an order for pickup online at https://www.dairyqueen.com/en-ca/order/pickup/n/26984/ or download their app for exclusive deals.
Is there a phone number to contact Dairy Queen Grill & Chill in Vancouver?
Yes, you can call them at +1 604-437-4021.
Where exactly is Dairy Queen Grill & Chill located in Vancouver?
It is located at 2940 Kingsway Ave, Vancouver, BC, V5R 5J3, Canada.
Are there any nearby convenience stores near Dairy Queen Grill & Chill?
Yes, nearby convenience stores include Metro Town Pantry, On The Run - Convenience Store, and Chevron gas station with convenience store services.
What nearby health and wellness places can I visit near Dairy Queen Grill & Chill?
Close by are Sunrise Cannabis, Sunrise Wellness Foundation, Rupert Health Centre Inc, and Yong Sheng Clinic for various health and medical services.
Are there any interesting local services or community organizations near Dairy Queen Grill & Chill?
Nearby you can find BabyGoRound thrift store and charity organization, Vancouver Public Library Collingwood Branch, and several real estate agencies and law offices.
Can visiting Dairy Queen Grill & Chill be combined with a visit to local parks or recreational spots?
Yes, nearby is College Street dog park, which can be a nice stop for customers to enjoy outdoors before or after their meal.