Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
523 reviews
5 stars
176
4 stars
159
3 stars
91
2 stars
36
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service from management, but also instances of friendly and accommodating staff.
Product Quality
Customers praised the quality of ice cream and cakes, but there were complaints about incorrect orders, small portion sizes, and inconsistent product quality.
Atmosphere
The location is described as needing renovations and updates, with some customers noting cleanliness issues and outdated facilities.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect flavors, leading to customer dissatisfaction.
Pricing Concerns
Many customers expressed concerns about rising prices and perceived value, indicating that the cost of items has become a deterrent for repeat visits.
- ZTZane ThindNov 13, 20254.0It was a good experience. I went there at night with my friend. A nice, quiet atmosphere at night, and the service was fast.
- XCX chengNov 2, 20255.0Thank you very much to the cake master, a very friendly Chinese aunt! You carefully designed this cake for my son. It‘s very beautiful. Thank you.
- MFMarilyn A. FrancoOct 26, 20255.0They made my daughter the most beautiful birthday cake. Just as I asked, surpassed my expectations.
- HMharbo marSep 29, 20251.0Unprofessiomal employeese
- OSOctober SunSep 25, 20251.0They have the music blasting at 11am. Too loud!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
Open daily from 10:30 AM to 10:00 PM on weekdays and Sunday; open until 10:30 PM on Fridays and Saturdays, with some holiday exceptions.
Is Dairy Queen Grill & Chill family-friendly with seating options?
Yes, it offers both indoor and outdoor seating, high chairs, and is family and kid-friendly.
How can I place an order at Dairy Queen Grill & Chill?
You can order online via their website or use their mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer birthday cakes or special ice cream cakes?
Yes, they provide ice cream cakes through DQCakes.com.
What is the contact phone number for Dairy Queen Grill & Chill?
You can reach them at +1 604-321-3855.
Where is Dairy Queen Grill & Chill located?
It is located at 4990 Victoria Dr, Vancouver, BC, V5P 3T6, Canada.
Are there any nearby restaurants where I can continue my meal after visiting Dairy Queen Grill & Chill?
Yes, nearby dining options include Hoi An Cafe, Pho Ga - VNChicken Noodle, Hem 377, Chau Veggie Express, and Kawa Sushi.
Can I find convenient parking or car rental services near Dairy Queen Grill & Chill?
Yes, Vancity Car Rentals and Impark parking are located close by for your convenience.
Are there any nearby places for quick pharmacy or health needs while visiting Dairy Queen Grill & Chill?
Yes, Cloud Pharmacy and Pharmacy 24 are nearby and can assist with your health and medical needs.