Dairy Queen Grill & Chill

3.8
769 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2601 Broadway W, Vancouver, BC
V6K 2G2, Canada

Hours

Reviews

3.8
769 reviews
5 stars
326
4 stars
211
3 stars
89
2 stars
48
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, unhelpful staff, and incorrect orders.

Food Quality

Several reviews mentioned poor food quality, including old or bad-tasting meat and soggy burgers.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and friendly service.

Pricing Concerns

Customers expressed dissatisfaction with pricing discrepancies and perceived overcharging.
  • LP
    Lianne Patterson
    Dec 1, 2025
    1.0
    Went in this afternoon and the members were busy talking to themselves off the the side, had to call them myself to take my order after a couple minutes. She was very unfriendly and kept walking away while I was ordering to check something in the backroom. They did not have the items I came in for which is fine, I settled for a different order but then they asked me to take my food for take out instead of dine in because they were closing at 3pm (over an hour away). At this point it was clear why they had no other customers because they do not want to help anyone. Very disappointing.
  • HA
    Hussein A.
    Nov 21, 2025
    1.0
    Meat in the burgers smells so bad I believe it was old meat. I never going there again.
  • ZS
    Zicko Sasami
    Nov 21, 2025
    1.0
    I ordered the mushroom burger and the meet tasted so bad I had to through it away. I dont recommend it.
  • TT
    techonomist-o
    Nov 21, 2025
    1.0
    I ordered the original cheeseburger here last night. I was sick immediately after I ate and couldn't sleep all night due to the pain in my stomach. It is awful.
  • MP
    Mark Peters
    Nov 17, 2025
    1.0
    I ordered a white cone. The ice cream tasted strange, almost like chemical. I couldn't understand how it managed to stay on the cone. After one bite, I knew something was off. I can't find the words to describe the disappointment of that taste. Maybe it was fake. I didn’t know if I should write this review, but clearly I have a clear mindset and people need to know. I'm very sorry, but it needed to be said.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 2601 Broadway W, Vancouver, BC, V6K 2G2, Canada.