Dairy Queen Grill & Chill

3.8
765 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2601 Broadway W, Vancouver, BC
V6K 2G2, Canada

Hours

Reviews

3.8
765 reviews
5 stars
325
4 stars
211
3 stars
88
2 stars
48
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rudeness and slow service.

Food Quality

Inconsistent food quality; several complaints about soggy burgers, incorrect orders, and hygiene issues.

Ambiance

The restaurant's atmosphere is described as uncomfortable and lacking personality, with some noting cleanliness but others mentioning a need for renovations.

Customer Experience

Many customers appreciated the ice cream and blizzards, but there were complaints about order accuracy and value for money.

Staffing Issues

Several reviews highlighted understaffing leading to slow service and overwhelmed employees.
  • ZS
    Zicko Sasami
    3 days ago
    1.0
    I ordered the mushroom burger and the meet tasted so bad I had to through it away. I dont recommend it.
  • TT
    techonomist-o
    3 days ago
    1.0
    I ordered the original cheeseburger here last night. I was sick immediately after I ate and couldn't sleep all night due to the pain in my stomach. It is awful.
  • MP
    Mark Peters
    Nov 17, 2025
    1.0
    I ordered a white cone. The ice cream tasted strange, almost like chemical. I couldn't understand how it managed to stay on the cone. After one bite, I knew something was off. I can't find the words to describe the disappointment of that taste. Maybe it was fake. I didn’t know if I should write this review, but clearly I have a clear mindset and people need to know. I'm very sorry, but it needed to be said.
  • CH
    caleigh hoot
    Nov 9, 2025
    1.0
    I order at the counter and paid for my food, the food was then made and handed to me.. at which time I was told I didn't pay and that I needed to now repay for my order... I stated that I had paid already and I would like to see proof that it had been declined.. they refused and I was told I was lying and I needed to prove it by opening my bank app on my phone and proving to them I was already charged.. I didn't have my phone at the time, so agreed to pay again.. I got home and checked my bank and indeed was charged twice... The whole thing felt like I was scammed into paying twice and they thought I wouldn't check.. Be very careful.
  • KE
    Kyle Eastwood
    Nov 4, 2025
    1.0
    They sell chicken strip baskets on ubereats for $18- but if you go in person they sell it for $13.50. They literally create fake prices on there to charge you more money. Probably illegal to do that... super shady owners. also 70% of the time the fries are insanely old and stale.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 2601 Broadway W, Vancouver, BC, V6K 2G2, Canada.