Multiple customers reported slow service, unhelpful staff, and incorrect orders.
Food Quality
Several reviews mentioned poor food quality, including old or bad-tasting meat and soggy burgers.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly service.
Pricing Concerns
Customers expressed dissatisfaction with pricing discrepancies and perceived overcharging.
LP
Lianne Patterson
Dec 1, 2025
1.0
Went in this afternoon and the members were busy talking to themselves off the the side, had to call them myself to take my order after a couple minutes. She was very unfriendly and kept walking away while I was ordering to check something in the backroom. They did not have the items I came in for which is fine, I settled for a different order but then they asked me to take my food for take out instead of dine in because they were closing at 3pm (over an hour away). At this point it was clear why they had no other customers because they do not want to help anyone. Very disappointing.
HA
Hussein A.
Nov 21, 2025
1.0
Meat in the burgers smells so bad I believe it was old meat. I never going there again.
ZS
Zicko Sasami
Nov 21, 2025
1.0
I ordered the mushroom burger and the meet tasted so bad I had to through it away. I dont recommend it.
TT
techonomist-o
Nov 21, 2025
1.0
I ordered the original cheeseburger here last night. I was sick immediately after I ate and couldn't sleep all night due to the pain in my stomach. It is awful.
MP
Mark Peters
Nov 17, 2025
1.0
I ordered a white cone. The ice cream tasted strange, almost like chemical. I couldn't understand how it managed to stay on the cone. After one bite, I knew something was off. I can't find the words to describe the disappointment of that taste. Maybe it was fake. I didn’t know if I should write this review, but clearly I have a clear mindset and people need to know. I'm very sorry, but it needed to be said.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 2601 Broadway W, Vancouver, BC, V6K 2G2, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 5:00 AM.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, the location provides outdoor seating and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order food online or get exclusive deals?
Yes, you can order for pickup online through their website and download their app for exclusive deals.
What are some popular menu items at this Dairy Queen location?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might want to check out nearby spots like Folke Restaurant, Sunshine Diner, or Uno Gelato for more dining options.
How can nearby services like Okamura Dental or Semperviva Holistic Health Centre complement my visit?
If you're in the area, you can easily combine your Dairy Queen visit with appointments at nearby health services such as Okamura Dental or Semperviva Holistic Health Centre for convenience.
Is there accessible public transit or transportation services nearby?
Transportation options nearby include Limousine in Vancouver for limo services and tours, making it easy to reach Dairy Queen Grill & Chill or explore the neighborhood.