Chipotle Mexican Grill

4.0
3193 reviews

Hours

Reviews

4.0
3,193 reviews
5 stars
1,461
4 stars
902
3 stars
358
2 stars
157
1 star
315

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted serious cleanliness issues, with dirty tables, overflowing trash, and unsanitary conditions in the restaurant.

Portion Sizes

Customers frequently complained about inconsistent and small portion sizes, often feeling shortchanged for the price paid.

Service Quality

Service was described as slow and disorganized, with some staff lacking training and others being rude or unhelpful.

Food Quality

While some customers enjoyed the food, many reported issues with cold, overcooked, or poorly prepared meals.

Customer Experience

Several reviews indicated a decline in overall customer experience, with frustrations over order accuracy and management responsiveness.
  • AB
    Alejandro Barraza
    6 days ago
    3.0
    Fue una gran sorpresa para mi encontrar este lugar en el corazón de Vancouver del que mi hija me platicó mucho como representativo de México sin embargo bastante triste ver las condiciones en las que se encontraba. Quizá no es así de sucio siempre pero de ser así de verdad que pena de lugar; creo que urge que atiendan la presentación del lugar
  • TR
    Tej R
    Nov 15, 2025
    4.0
    Server didn’t fill the bowl properly. They have added little amount of food items.
  • AS
    Anna Shults
    Nov 14, 2025
    2.0
    I like chipotle but this was very dirty and the service was superslow. Also the food was oversalted.
  • RK
    ro k
    Nov 13, 2025
    2.0
    2 stars. first time at chipotle and the workers were to fast and gave me beans when i didn’t want them. the drink machine had no ice so all the drinks were warm. the food was spicy and i asked for the no spice. the store was very loud and the tables were not cleaned well. would not recommend
  • CL
    Cassidy Gagnon Lenihan
    Oct 29, 2025
    2.0
    As soon as you walk in, you see how dirty everything is there’s garbage laid out everywhere on the floor on the tables the drinks such as the lemonades are empty, and the food is cold .

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Vancouver Robson Square?

Chipotle Mexican Grill at Vancouver Robson Square is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Vancouver?

It is located at 818 Howe St, Vancouver, BC, V6Z 1N4, Canada.