Chipotle Mexican Grill

3.8
1272 reviews

Hours

Reviews

3.8
1,272 reviews
5 stars
598
4 stars
304
3 stars
122
2 stars
55
1 star
193

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported dissatisfaction with the portion sizes, noting they have become smaller and inconsistent.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Feedback on food quality was mixed, with some enjoying the taste while others complained about overly salty dishes and poor ingredient quality.
  • NW
    Nic W
    Dec 30, 2025
    5.0
    Takeout order was ready promptly and portioned well! Would you back!
  • MA
    Mr AL
    Dec 25, 2025
    1.0
    I had a very bad experience here few days ago. I come here to eat all the time but I have been noticing lots of changes like the size and portions of the food especially the proteins/meats and also some of the new hires have an attitude problem when I asked for more beans she gave me a dirty stare and put such a small amount then pushed my bowl to the next person very aggressively even the employee noticed the attitude she was displaying and quietly apologized for her. The stores tables are always dirty when I come in and the hygiene isn't the sharpest as it was before hiring lots of international students I feel like they don't pay much attention to the taste of the food and the portions they serve to loyal paying customers I'm really not happy about this and I see a lot of comments that are saying similar things maybe management should do some more training with these workers I hope things change soon or I will not be coming back to this location and if the owner sees this plz hire people that love the Mexican style food and everything about the chipotle brand
  • KC
    K C
    Dec 11, 2025
    2.0
    Had lunch, or should say bought lunch today here, nice service, but my bowl was so SALTY, I hate 1/2 and chucked the remainder. I really hate to throw out any food ever, but honestly, this was nit good. Also, small.amount of beef/protein to begin with. I think I'll take a pass on Chipotle and Corporate food from thereon.
  • AH
    Asad Hussein
    Dec 8, 2025
    1.0
    This place became very bad ‘ Zero service specially in the evening Very bad staff They just talking And engorging the customer on the queue No one taking orders And food is not good like before
  • MM
    Mehran
    Dec 4, 2025
    1.0
    The food here is amazing and delicious with reasonable prices, but unfortunately the hygiene is terrible. It’s usually hard to find a clean table to sit at. The counter where they prepare the food is very dirty, and the kitchen floor has stains and garbage on it. I’ve worked in restaurants for years, and it’s really not difficult to maintain cleanliness and hygiene — even during the rush times!

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at 532 Broadway W, Vancouver?

Chipotle Mexican Grill at 532 Broadway W, Vancouver is open daily from 10:30 AM to 11:00 PM.

Does Chipotle Mexican Grill in Vancouver Fairview offer pickup and delivery services?

Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.