Chipotle Mexican Grill

3.8
1266 reviews

Hours

Reviews

3.8
1,266 reviews
5 stars
594
4 stars
304
3 stars
123
2 stars
54
1 star
191

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes are consistently small and not worth the price.

Service Quality

Service quality varies significantly; some staff are friendly and helpful, while others are rude and inattentive.

Cleanliness

Multiple reviews noted that the location is often dirty and in need of better maintenance.

Food Quality

While some customers enjoyed the freshness and taste of the food, others complained about bland flavors and poor ingredient quality.

Consistency Issues

Customers expressed frustration over inconsistent experiences, particularly regarding portion sizes and service speed.
  • AD
    Amir Darabi
    1 day ago
    1.0
    Service was bad,the machine was out of ice, the box of tissue was empty.🧐🧐😡😡
  • AV
    A V
    4 days ago
    1.0
    I used to like Chipotle but I had two horrible experiences with this Broadway Chipotle. Never happed with downtown or metrotown ones. 1) I asked a quesadilla though uber. The way it came it was disgusting. There was corn in the sour cream (?) how did it got there if my order did not have corn. That happened with the beans and rice too. Even more, the order came cold. I wrote a complain to chipotle and they just said sorry (like two days late): no refund, no action, no nothing. Safe to eat (?) I doubt it. I never through away food but this time I had to. 2) The second time was today. I order something via chipotle web. I waited MORE THAN ONE HOUR for my order. The guy said that he was coming twice in a 5 minutes ride. So I waited 30-40 minutes as an usual wait + 35 minutes of someone saying to me that was coming but never came. No apologies. Nothing. I felt it was really not respectful to say that you are coming when I see clearly in the map that you are not even moving... for 30 MINUTES. I suggest never go to this specific Chipotle. And please, have a better customer service online too. Will never in my live go to this Chipotle again, and I will think twice going to other Chipotle too. Adding some photos..
  • JG
    Jas Ghotra
    5 days ago
    4.0
    Limited parking
  • IA
    Iris Bantigue Alcock
    Nov 17, 2025
    2.0
    I just ordered an uber order. Not sure if I just had a bad batch but everything is 10x saltier to the point where it’s inedible… has anyone else experienced the same?
  • CC
    cata
    Oct 14, 2025
    5.0
    Muy bueno. Los bowl son muy grandes. Yo lo compartí y la cantidad para 2 estuvo bien. Además muy rico, se notaba todo fresco y muy sabroso. Con las salsas no es necesario aliñarlo.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at 532 Broadway W, Vancouver?

Chipotle Mexican Grill at 532 Broadway W, Vancouver is open daily from 10:30 AM to 11:00 PM.

Does Chipotle Mexican Grill in Vancouver Fairview offer pickup and delivery services?

Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.