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Chipotle Mexican Grill

3.8
(317 reviews)

Business Details

6025 University Blvd C.R.U., Vancouver, BC
V6T 1Z1, Canada
(236) 312-8200

About

Mexican RestaurantChipotle Mexican Grill

Location

Chipotle Mexican Grill
6025 University Blvd C.R.U., Vancouver, BC
V6T 1Z1, Canada

Hours

Reviews

3.8
317 reviews
5 stars
211
4 stars
7
3 stars
6
2 stars
11
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Safety

Multiple customers reported experiencing food poisoning and unsanitary food handling practices.

Service Quality

Service was frequently described as inconsistent, with some customers noting rude staff and long wait times.

Portion Sizes

Many reviews mentioned dissatisfaction with portion sizes, with complaints about being skimped on ingredients.

Positive Experiences

Despite the negatives, several customers praised the friendly staff and enjoyable food, highlighting good service experiences.
  • JL
    John Landersson
    2 days ago
    1.0
    Absolutely the worst Chipotle location. Bowl came half filled. You will not get your money's worth here. Manager will benefit from training their employees on customer service and serving an appropriate amount of food.
  • MO
    Marika Oba
    2 days ago
    1.0
    This was the worst experience I’ve ever had at Chipotle. The entire operation felt chaotic and disorganized. There were multiple staff members working the line, but no clear communication between them. They were moving so quickly that they would ask a question and then immediately scoop ingredients into the bowl without waiting for my response. It felt rushed and careless rather than attentive. Checkout was just as frustrating. The cashier rang us up incorrectly, and then another employee stepped in to tell her what we had ordered. They both seemed confused about what to charge, which only added to the disorganization. Overall, it was a horrible experience with very poor customer service. The team clearly needs better training on how to take line orders and manage basic operations. I expect much better from a brand like Chipotle.
  • TB
    Tweetie Bird
    Jan 26, 2026
    1.0
    Got some pieces of very undercooked /raw chicken in my burrito bowl. I didn’t notice until after a few bites. Returned to the store, women was unfriendly and not wanting to give a refund as I had lost my appetite. Waste of time. Was refunded but needed to argue about it. They should have been apologetic and hopefully I don’t get food poisoning from the nasty food.
  • AP
    Araav Pandher
    Jan 26, 2026
    2.0
    I was ignored by staff for 15 minutes, while i watched my burrito get cold on the counter (it was ready when I got in). I told the staff twice what my name was, but as soon as another Uber Eats driver came in, they started preparing that order instead of simply handing me the already complete food. No point in ordering on the app, ordering in person gets your food faster.
  • KK
    Karen
    Jan 21, 2026
    1.0
    I’m not going to complain about the service but I will say that I literally had food poisoning because of their food. It was the last meal I had yesterday around 8:30PM and I woke up this morning throwing up. The worst ever.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Vancouver offer?

Chipotle Mexican Grill offers Mexican cuisine.

What are the opening hours of Chipotle Mexican Grill located at 6025 University Blvd C.R.U., Vancouver?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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