Service quality is inconsistent, with reports of both excellent and very poor interactions with staff.
Order Accuracy
Frequent issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
Concerns about cleanliness in the restaurant and bathrooms, with reports of flies and unkempt areas.
Speed of Service
Long wait times reported, especially in the drive-thru, with some customers experiencing significant delays.
AF
Alec Ferguson
Dec 15, 2025
5.0
Landy has the best customer service I’ve ever seen in the fast food industry. Above and beyond service every time. That woman deserves a raise!!
AA
Arun Ashok
Dec 1, 2025
1.0
Worst Customer Service…
TM
Tay Mac
Nov 16, 2025
1.0
Make sure that they double, triple check the bag they hand you. Then make sure you check it yourself. The staff is inept and clearly have no will to pay attention to what they are doing.
QJ
Quinn Johnston
Oct 17, 2025
1.0
horrible service and they mix up orders
EK
Eric Klassen
Sep 13, 2025
3.0
Went through the drive-thru. Ordered kids hot chocolate. Received warm milk. Thanks guys. 🫤