Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 1623 128th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had a very disappointing experience at Subway today. The employee (her name sounded like Ziel) showed very poor hygiene and service while preparing the food.
First, she did not change her gloves between preparing different customers’ orders, which is very concerning from a food safety perspective. Proper hygiene should be basic practice when handling food.
Second, the sandwich was made very poorly. The bread did not seem fresh, and the ingredients were thrown together carelessly. The sandwich was not packed properly at all, and everything fell apart when I opened it, which you can see in the picture.
Overall the food looked messy, the preparation was rushed, and the quality was not what I expect from Subway. I hope management looks into this and reminds staff about food hygiene, glove changes, and proper sandwich preparation. Customers deserve better service and fresher food.I had a very disappointing experience at Subway today. The employee (her name sounded like Alisa, but I’m not 100% sure) showed very poor hygiene and service while preparing the food.
First, she did not change her gloves between preparing different customers’ orders, which is very concerning from a food safety perspective. Proper hygiene should be basic practice when handling food.
Second, the sandwich was made very poorly. The bread did not seem fresh, and the ingredients were thrown together carelessly. The sandwich was not packed properly at all, and everything fell apart when I opened it, which you can see in the picture.
Overall the food looked messy, the preparation was rushed, and the quality was not what I expect from Subway. I hope management looks into this and reminds staff about food hygiene, glove changes, and proper sandwich preparation. Customers deserve better service and fresher food.
MC
Max Cardoz
Jan 29, 2026
3.0
Ok nothing special
AU
A Google User
Jan 24, 2026
5.0
Any business would be incredibly fortunate to have Ziel on their team. Even if you were allergic to sandwiches, you would still want to come to this Subway for the pleasure of interacting with Ziel. She's a genuinely wonderful happy person and we need more Ziel's in the world. Oh, and the sandwiches are good too.
JJ
Julie Howard Joyce
Jan 21, 2026
5.0
A lovely young lady Ziel welcomed me and took my order. She was so friendly & made the best sandwich I’ve had at Subway & I tried the little Snackwich and it was perfect and so tasty. Others ordering seemed to know her as regulars. She’s lovely and should be a manager.
MM
Mehtab
Dec 17, 2025
1.0
I called to place an order and was extremely frustrated by the lack of basic customer service. The staff member I spoke with was unhelpful and dismissive from the start. She told me that a 24-hour notice was required for a single platter, which has never been my experience at other Subway locations or even at this location previously.
I explained that I was calling four hours in advance and asked if they were especially busy, but she ignored the question. When I asked if I could instead order four footlong subs due to the urgency, she responded, “well I guess I have to do that,” and then hung up on me.
This interaction felt rude and unprofessional, and it was disappointing to be treated this way when simply trying to place an order.
Subway is located at 1623 128th St, Ocean Centre, Surrey, BC, V4A 3V2, Canada.
What are the opening hours of Subway in Surrey?
Subway is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 9:00 AM to 9:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does this Subway location offer pickup and delivery services?
This Subway location offers in-store pickup service.
What payment options are accepted at this Subway?
Subway accepts American Express, Discover, Mastercard, and Visa payment methods.
Can I dine in at the Subway in Ocean Centre, Surrey?
Yes, this Subway location serves dine-in customers, along with takeout and catering.
Does Subway provide catering services?
Yes, Subway offers catering services for your events and gatherings.
Where can I find nearby financial services when visiting Subway?
Nearby you can find Western Union Agent Locations and TD Canada Trust Branch and ATM for your financial needs.
Are there any pet supply stores close to the Subway restaurant?
Yes, Neighborhood Pet Foods & Supplies is located nearby for all your pet supply needs.
What local food and shopping options are near the Subway in Ocean Centre?
Nearby you can visit Delitalia Fine Foods for coffee and delicatessen items, and Piquant Gourmet Foods for specialty meats and meals.
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