I came here today and i ordered a medium iced coffee with extra sweetener and they made it perfectly, every other location makes my coffee so bitter when i ask for extra syrup.
DJ
Donaldson Jenny
Mar 25, 2026
1.0
I don’t usually submit complaints, but I felt this situation was important for health and safety reasons.
While waiting for my order, I observed an employee (who appeared to be in a supervisory role) repeatedly coughing while handling food. At one point, she coughed directly over the fries while stirring them, and continued coughing while placing food onto trays.
I understand that masks may not be required; however, if an employee is unwell or coughing frequently, I believe appropriate precautions should be taken (such as wearing a mask or stepping away from food preparation) to protect customers.
This made me feel uncomfortable about the food I received.
RR
Raman
Mar 16, 2026
1.0
I visited this location recently and was extremely disappointed with the service I received at the front counter from a Crew Trainer named Josh.
Not only was my drink forgotten in my order, but when I politely brought it to his attention, he responded with a blatant bad attitude. He gave me a look as if I were asking for a handout rather than a drink I had already paid for.
As a Crew Trainer, he should be setting an example for the rest of the staff, but his unprofessionalism and lack of basic courtesy made for a very unpleasant experience. I hope management addresses this, as a simple "sorry about that" would have gone a long way instead of the hostility.
KJ
King Jonathan
Mar 9, 2026
1.0
They have one of the worst managers. She is way too rude.
Their pop machine works 5/10 times.
And yeah I got an inside news that they rarely change the oil, so the oil here is as bad as diesel!
GK
gagandeep kaur
Feb 27, 2026
1.0
I recently ordered a Junior Chicken and Chicken Nuggets from McDonald’s, and I was very disappointed. The Junior Chicken was cold , cooked in very dirty oil,soggy, and the bun tasted stale. The sauce was unevenly spread, making the sandwich dry in some bites and messy in others.
The nuggets were overcooked and hard, not juicy like they usually are. They tasted old and not fresh at all. The fries were also cold by the time I received my order.
I understand that mistakes can happen during busy hours, the main point is restaurant is not buy at that moment, not even a single customer was there,but the food quality did not meet the usual standard.
I expected at least a simple “sorry” for the inconvenience, but instead, the response felt dismissive and unprofessional. Good customer service starts with basic manners and respect. A sincere apology can make a big difference
Overall, the food quality was poor, and it did not meet my expectations. I hope the staff pays more attention to freshness and quality control in the future.
What are the operating hours for McDonald's at Guildford Town Centre?
McDonald's at Guildford Town Centre is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at Guildford Town Centre does not have a drive-through service.
Which meals are served at McDonald's Guildford Town Centre?
They serve breakfast, lunch, and dinner throughout the day.
Is delivery available from this McDonald's location?
Delivery service is not offered at the McDonald's in Guildford Town Centre.
What payment methods does McDonald's Guildford Town Centre accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact phone number of McDonald's Guildford Town Centre?
The address is 1000 Guilford Town Centre, Wal-Mart - Guildford Town Centre, Surrey, BC V3R 1N3, Canada. You can call them at +1 604-930-1812.
Can I dine in or take out at this McDonald's location?
Yes, McDonald's Guildford Town Centre offers dine-in and takeout options but does not offer delivery.
Are there any nearby beauty salons close to McDonald's Guildford Town Centre?
Yes, Regal Nails Guildford and SmartStyle Hair Salon are nearby beauty salons where you can get nail and hair services before or after your meal.
What other dining options are near McDonald's at Guildford Town Centre?
Nearby eateries include Kawawa Ramen, Carl's Jr. Canada, New York Fries, Cinnzeo bakery, Yogen Früz, and Saint Germain Bakery for a variety of dining experiences.
Are there any nearby services for healthcare or personal wellness around McDonald's Guildford Town Centre?
Yes, Viva Care Medical Clinic and Guildford Town Centre Dental provide healthcare services nearby, and My Foot Reflexology offers massage therapy.
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